This is the worst Dunkin Donuts place I’ve ever visited. There’s always some catastrophe (can’t make a frozen coffee because they’re low on I ce, frozen mixer out of order, out of ice tea, etc.) The wait time is terrible. I ordered my drinks on the APP 5 minutes before I arrived in the store and still had to wait 10 minutes for my order.
Jeffrey Wiltshire
Service was excellent and the latte was great!
Jonathan Slyker
Here it is 4 o’clock on a weekday afternoon. They are not able to keep their lobby open and there are now three cars ahead of me on the drive-through because this Dunkin’ cannot get it together to be open at 4 o’clock on a weekday. I walked into the lobby and they rudely kicked me out and would not explain to me why they couldn’t keep their store open until 4 o’clock on a Friday afternoon. They did not apologize for kicking me out of the lobby. They owe us an apology. What a bunch of incompetent rude people.
Atmosphere: 1
Food: 1
Service: 1
Curt Bliven
I have to say the Black girl that was in the drive thru on Easter Sunday was awesome! Not only that but the black pepper maple wrap was the BEST I have ever had at ANY Dunkin Donuts! Very good everything.
Atmosphere: 5
Food: 5
Service: 5
Aimee Stevens
Very friendly, lots of improvements
Gary
I attempted to order 2 drinks and they didn't have the ingredients to make either drink even though it's on the menu. I then ordered a bacon egg and cheese sandwich on a plain bagel and added cream cheese (don't judge me). I received a plain bagel with about 1 actual pound of cream cheese but no egg, american cheese or bacon. I called the store to talk to them about it since I wasn't close by and the phone goes straight to voicemail every time. Wprst experience at a dunkin donuts I have ever had.
Edward Harvey
Ordering system audio was awful. Slow line. Order was at least correct
T P
Terrible, coffee and hot chocolate both taste like water.
petenardacci
Closed inexplicably all week- open today, but dunkin DONUTS doesn't have any DONUTS??? Obviously don't need my business- why are you open???
Best Staff! Very impressed with the feel of this dunkin and how well the staff take care of their customers
Atmosphere: 5
Food: 5
Service: 5
Anna Spadaccini
Staff was rude and gave me half of my order and said that she had none left. Said there was nothing she can do, she only then changed the price when I complained about paying full price. The wait time was long. They lady taking my order was hard to understand and could not understand what I was trying to order, and when I would repeat myself they started to get really loud with me.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Hash Browns
charlotte fleury belman
not sure of his name but one of the men who works here offers some of the best customer service i've ever had. at the end i didn't even care that the hot coffee machine wasn't working because he was so polite and understanding!
Atmosphere: 5
Food: 5
Service: 5
Manhattan Man
😑👎😑👎😑👎😑👎😑👎😑👎 This place is DEAD SLOW. Obviously short staffed and unable to keep-up with anything, whether inside the building or at the drive thru. It’s not worth waiting over there.
Service: 1
Kim Twing
The person at the window was very nice. The snacking bacon was cold. The glazed donuts were pretty good. The drink lemonade dragon fruit and strawberry was delicious.
Bad customer service
This is the worst Dunkin Donuts place I’ve ever visited. There’s always some catastrophe (can’t make a frozen coffee because they’re low on I ce, frozen mixer out of order, out of ice tea, etc.)
The wait time is terrible. I ordered my drinks on the APP 5 minutes before I arrived in the store and still had to wait 10 minutes for my order.
Service was excellent and the latte was great!
Here it is 4 o’clock on a weekday afternoon. They are not able to keep their lobby open and there are now three cars ahead of me on the drive-through because this Dunkin’ cannot get it together to be open at 4 o’clock on a weekday. I walked into the lobby and they rudely kicked me out and would not explain to me why they couldn’t keep their store open until 4 o’clock on a Friday afternoon. They did not apologize for kicking me out of the lobby. They owe us an apology. What a bunch of incompetent rude people.
Atmosphere: 1
Food: 1
Service: 1
I have to say the Black girl that was in the drive thru on Easter Sunday was awesome! Not only that but the black pepper maple wrap was the BEST I have ever had at ANY Dunkin Donuts! Very good everything.
Atmosphere: 5
Food: 5
Service: 5
Very friendly, lots of improvements
I attempted to order 2 drinks and they didn't have the ingredients to make either drink even though it's on the menu. I then ordered a bacon egg and cheese sandwich on a plain bagel and added cream cheese (don't judge me). I received a plain bagel with about 1 actual pound of cream cheese but no egg, american cheese or bacon. I called the store to talk to them about it since I wasn't close by and the phone goes straight to voicemail every time. Wprst experience at a dunkin donuts I have ever had.
Ordering system audio was awful. Slow line. Order was at least correct
Terrible, coffee and hot chocolate both taste like water.
Closed inexplicably all week- open today, but dunkin DONUTS doesn't have any DONUTS??? Obviously don't need my business- why are you open???
Restaurantji Recommends
Best Staff! Very impressed with the feel of this dunkin and how well the staff take care of their customers
Atmosphere: 5
Food: 5
Service: 5
Staff was rude and gave me half of my order and said that she had none left. Said there was nothing she can do, she only then changed the price when I complained about paying full price. The wait time was long. They lady taking my order was hard to understand and could not understand what I was trying to order, and when I would repeat myself they started to get really loud with me.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Hash Browns
not sure of his name but one of the men who works here offers some of the best customer service i've ever had. at the end i didn't even care that the hot coffee machine wasn't working because he was so polite and understanding!
Atmosphere: 5
Food: 5
Service: 5
😑👎😑👎😑👎😑👎😑👎😑👎
This place is DEAD SLOW. Obviously short staffed and unable to keep-up with anything, whether inside the building or at the drive thru. It’s not worth waiting over there.
Service: 1
The person at the window was very nice. The snacking bacon was cold. The glazed donuts were pretty good. The drink lemonade dragon fruit and strawberry was delicious.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Dunkin' Lemonade Refreshers
Loading...