Wendy's
376 Russell St, Hadley
(413) 517-3968
Recent Reviews
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They are open late, which is great. Usually if you order after 9:00 pm your order will be correct. You order during the day, you’re screwed. Maybe a 50/50 shot of getting the correct order. You just have to make the best of it. I am going to intentionally order the wrong item, may get lucky and get what I want.
Atmosphere: 1
Food: 2
Service: 3
Overly complicated soda machine. Very hard to find the button for plain water. Bacon was overcooked. Slow service. Clean bathroom.
Drive thru staff needs to slow down and listen. Assuming what people want doesn't work. That just makes everything take longer. Please train staff on how to take orders properly.
I ordered two bacon, egg and cheese biscuit sandwiches on August 10th at 10:00 a.m.. there were four cars in front of me. I waited at the speaker to order at the drive-thru for 10 minutes. And I get to the window and the girls says we're waiting on eggs. Do you still want your order? I said yes. Got my sandwiches both filled with eggshells. I literally could pick them out if the sandwich whole. It's bad enough that it had to wait a half an hour to get these sandwiches from ordering at the drive-thru to paying and receiving them and then to have them not even edible. What is going on with this? Wendy's
Atmosphere: 2
Food: 1
Service: 1
Good and relaxing
Atmosphere: 4
Food: 4
Service: 4
Doordashed food and waited ✨two hours for it✨
Seriously, if it's going to take that long, don't lie to me and say it's going to be 10-15 minutes :(
Food: 4
Service: 1
Average experience
Atmosphere: 3
Food: 3
Service: 3
Always fresh food and good service around lunch time!
Atmosphere: 3
Food: 4
Service: 3
Bunch of idiots working there how do you promote something and not give all the ingredients in it, if i wanted plain ice cream i would've bought plain ice cream. Smfh
Atmosphere: 2
Food: 1
Service: 2
The Wendy's in Hadley has the kindest and politest workers ever
Atmosphere: 5
Food: 5
Service: 5
Their food is decent but costs waaaaay too much.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
I waited over 20 minutes in line. There were three people ahead of me.
Sandwich was mangled. I pictured him balling it in their hands then wrapping it for me
Atmosphere: 1
Food: 1
Service: 1
placed a mobile order, walked in on an employee getting fired because the manager called HER the n word and he was so unprofessional about it-joking around and yelling. i waited so long with no service i had to cancel the order so i decided to go through the drive thru. should’ve known better. paid for my order again, got pulled up and waited another 15 and was missing half the food and the food i did get was mostly wrong. i never leave reviews but this was just an experience that i had to.
So there's really not too many Wendy's in the general area that I live in. But I do gotta say that this Wendy's is awesome! The employees are always smiling and polite. My food was hot and delicious. And it got to me super fast. 5⭐'s
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baconator
Th best part about this Wendy’s location is that they are always consistent and their food tastes fresher than any other Wendy’s around
Atmosphere: 5
Food: 5
Service: 5
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