Wendy's
376 Russell St, Hadley
(413) 517-3968
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
So there's really not too many Wendy's in the general area that I live in. But I do gotta say that this Wendy's is awesome! The employees are always smiling and polite. My food was hot and delicious. And it got to me super fast. 5⭐'s
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baconator
Th best part about this Wendy’s location is that they are always consistent and their food tastes fresher than any other Wendy’s around
Atmosphere: 5
Food: 5
Service: 5
guy at the window tonight was great. got ketchup mustard and my sweet and sour with my fries and sandwich. 10/10 service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Baked Potatoes
Did not get all my combo. Noticed when I got home.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Hamburger, Chili, Spicy Chicken Sandwich
Worst fast food experience of my life. Ordered by mobile order, waited an hour in line, didn’t even make it to the speaker before a worker came out and told us they were closed. I asked about getting my money back and he claimed I wasn’t gonna get charged until I got my food which was false as I looked at my bank account and my card was charged immediately after I PLACED my order. Also got cut in line multiple times. Absolutely horrible service!
Atmosphere: 1
Food: 1
Service: 1
Burgers were great.
BUT, the Frosty was too full. Came out all over my hand, clothes and car seat. Next time order it only 3/4 to the top.
Me and my brother both got sick from eating at this Wendy's. The food was horrible the mayonnaise on the chicken sandwich was spoiled, the cheese on top wasn't melted .all the food was cold. The soda machine was dirty and the Dr pepper was horrible. My brother was up all night with diarrhea and vomiting. I just had stomach pain and a little nauseous. I wouldn't recommend eating here. worst Wendy's by far and I ate Wendy's from airport Rd in Hartford CT. On the plus side the place looks and is furnished really nice. And the service was nice but the food is horrible don't eat here, it will make you sick.
Food: 1
People that work there are dense as hell, don’t know what they are doing. A child could do it better
Atmosphere: 1
Food: 1
Service: 1
It's ok, but no longer excellent in the same was as when I worked for Wendy's in the 80s.
For example, the chicken breast just is not as good as it used to be. Currently, it's often very dried out with so-so flavor. Management confirmed chicken now comes frozen & already prepared.
In my days as an employee, refrigerated thawed, skinned chicken breasts were hand-breaded just before frying. Once cooked, it was stored in a warmer until ordered. After a period of time (I think 1-2 hours), the unsold ones were discarded. While still fresh, it was always juicy and tasty.
Chicken nuggets no longer seem to be whole pieces of white meat.
Burgers seem about the same.
However, I really wish a healthier bun/bread option was available, such as 100% whole grain.
The fries are usually very good, however, I often order without salt due to them impossibly over-salted otherwise. In spite of my no salt requests, they still sometimes come salted (wth?). In my youth, a completely different fry scoop and bin was used when no salt fries were ordered.
Food: 3
Service: 4
Recommended dishes: Spicy Chicken Sandwich
Was waiting at the drive through, told to wait a minute before giving my order, waited 8 minutes, left
Service: 1
Restaurantji Recommends
Gräyt
Atmosphere: 5
Food: 5
Service: 5
Fast and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Pro tip: Download the app to stretch your food budget.
Vegetarian options: Need to specify no meat for certain salad selections.
Parking: Free parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich, Wendy’S Taco Salad and Apple Pecan Chicken Salad, 5 Biggie Bag, Dave's, Chicken Nugget and French Fries, Ghost Pepper Ranch Chicken Sandwich
Door dashed Wendy’s and my entire order was messed up. Ordered honey bbq Wings and got garlic Parmesan, Ordered a triple berry Frosty and A chocolate one, ordered a baked potato with sour cream, and there’s no sour cream on the potato or in the bag. Never ordering from there again
Atmosphere: 1
Food: 1
Service: 1
Old Lady who does the window during the morning has a yuck attitude
Atmosphere: 2
Food: 4
Service: 1
Loading...