The food is either really good or absolutely awful, the workers all seem to hate their lives and often make it a very awkward and tense experience
Atmosphere: 1
Food: 3
Service: 2
Pamela McDonough
Dirty food unclean place the burritos are all rice no meat rip off
Atmosphere: 1
Food: 1
Service: 1
Jinx
I used to go to this location often but on my most recent visit they've apparently converted to online orders only. Even if you walk into the store you have to order on your phone. Additionally, the place was fairly dirty which was not always the case in the past. I felt bad for the kid behind the counter who seemed uncomfortable asking people's names and seeing if their order was completed. Will not be going back anytime soon.
Brittany Briggs
Found a chunk of chicken bone in burrito bowl, almost cracked a tooth
Atmosphere: 1
Food: 1
Service: 1
Charles Grato - Just a big guy in his Porkpie Hat
Okay, this is all the facts...
I really like Chipotle. I want to make that clear. And this is the closest one to my house and why I go here.
This particular location is in a so-called high-end shopping area. (Derby Street) You would think that this review would be better. But it's not gonna be so buckle up butter cup.
For the amount of volume this location does;
1) They need more employees. There is always a huge line. The employees who work the line are usually miserable. Half the time, you have to repeat yourself like 5 times. They either don't speak English or are just ignoring you. Or they just don't care... I really think if they were to smile, it may hurt them.
While they are preparing your food, they literally just shovel scoops of food onto your wrap or bowl like you were in the Army or worse prison. And if you happen to get to one of the portions of food that needs to be replaced, good luck... they will seriously scrape that metal bowl/container and give you all the scraps like you would for a dog. Before they call for a refill. There is nothing like asking for black beans and getting more black bean water than beans in your burrito. Oh yum...😋
Honestly, It's really off-putting.
2) They need at least 2 more employees dedicated to solely just for cleaning the dining area. This place is a pig stye. EVERY TIME my wife and I go in here we have to clean our own table. The spoiled little rich kids that go in here are freakin slobs. I doubt their parents would let them throw food on their floors or leave food and trash all over the tables and floors like they do here. When every we leave, we have to make sure we scrap the food off our feet before we get into the car. It's horrible...
Moving on....
The soda dispensing area... another pig stye... this is tucked around the corner out of view of any of the employees. Usually, there is ice, napkins, straws, plastic utensils, etc. everywhere. Management should think about moving it to another corner of the dining area where it is in clear view so they can monitor that mess. And the people that come in the side door and get free soda or refills.
As for the food... as I mentioned, I like Chipotle. I like all Mexican food in general. (Though a Mexican person wouldn't call this Mexican food).
They put these commercials on TV about how they cook everything fresh. Honestly, at this location, if I had the choice, I wouldn't want to see them do it. It is not prepared like in the commercials. These guys pack these super sized panini press things with chicken, and they have little pieces hanging out. It makes me wonder if the food is cooked through all the way. Then, while cutting it up to the tiny chunks that they just chop at it like a piece of wood. And then just scoop it up into a metal pan. Again, it's very off-putting.
Finally... I really don't know how 2 burrito bowls cost $40??? God forbid you want Guacamole... you need to take out a loan for that little tiny side of it.
So, if you can put all this aside like I do, to get my burrito bowl, you can try to enjoy it.
Good luck and enjoy!
Update: Thank you, Quadoba, for opening a store in Weymouth...
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Chips and Salsa with Burrito Bowl, Chicken Bowl with Guacamole Dip, Side of Guacamole
Andrew Lu
Good portions on rice and beans if ask for extras, good on meat, good value for price ($18) with drink, but in general not very clean, took a long time to get straws that I requested (1/22/25).
Atmosphere: 3
Food: 4
Service: 3
D M
I came in at 8:30 on a day that they close at 11pm. They were missing a ton of things and the entire store was filthy. The trash was piling up and the service was extremely slow. At one point, an employee got frustrated with a customer and proceeded to slam the cup of guac on the table. The cup broke. The employee scooped out the remaining guac and put it back in the container. Let’s just hope there’s no plastic from the broken cup.
Atmosphere: 1
Food: 1
Service: 1
lola huynh
This is what I got in my burrito bowl. And I paid extra money for the guacamole =.= , like seriously 😒. It is avocado but unripe, hard like a rock.
Herisson Cochir da Silva
This place is disgusting. Everything is dirty, food table, bathrooms, counter…. I don’t know how the people still can eat in there.
Atmosphere: 1
Food: 3
Service: 2
S V
The food was good. The service was prompt. The dining room was dirty. Lot of customer turnover. The trash bins were overflowing. The self-serve drink area was a mess.
I ordered for the first time and there is no way they are following the recipes. I worked at a different chipotle a couple years ago and never had I had chipotle taste so bland. You can’t taste the lime on the chips or even the salt. Rice was undercooked super hard and dry. The only good thing was the queso blanco
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Queso
Joshua Garside
Got a burrito bowl delivered. Exactly what you'd expect.....nothing more, nothing less.....better than Qdoba in my opinion.
Atmosphere: 4
Food: 4
Service: 4
Olivia Perenick
I had the best chipotle bowl of my life here today. The food was so fresh and well seasoned and the portion was so big!
The food is either really good or absolutely awful, the workers all seem to hate their lives and often make it a very awkward and tense experience
Atmosphere: 1
Food: 3
Service: 2
Dirty food unclean place the burritos are all rice no meat rip off
Atmosphere: 1
Food: 1
Service: 1
I used to go to this location often but on my most recent visit they've apparently converted to online orders only. Even if you walk into the store you have to order on your phone. Additionally, the place was fairly dirty which was not always the case in the past. I felt bad for the kid behind the counter who seemed uncomfortable asking people's names and seeing if their order was completed. Will not be going back anytime soon.
Found a chunk of chicken bone in burrito bowl, almost cracked a tooth
Atmosphere: 1
Food: 1
Service: 1
Okay, this is all the facts...
I really like Chipotle. I want to make that clear. And this is the closest one to my house and why I go here.
This particular location is in a so-called high-end shopping area. (Derby Street) You would think that this review would be better. But it's not gonna be so buckle up butter cup.
For the amount of volume this location does;
1) They need more employees. There is always a huge line. The employees who work the line are usually miserable. Half the time, you have to repeat yourself like 5 times. They either don't speak English or are just ignoring you. Or they just don't care... I really think if they were to smile, it may hurt them.
While they are preparing your food, they literally just shovel scoops of food onto your wrap or bowl like you were in the Army or worse prison. And if you happen to get to one of the portions of food that needs to be replaced, good luck... they will seriously scrape that metal bowl/container and give you all the scraps like you would for a dog. Before they call for a refill. There is nothing like asking for black beans and getting more black bean water than beans in your burrito. Oh yum...😋
Honestly, It's really off-putting.
2) They need at least 2 more employees dedicated to solely just for cleaning the dining area. This place is a pig stye. EVERY TIME my wife and I go in here we have to clean our own table. The spoiled little rich kids that go in here are freakin slobs. I doubt their parents would let them throw food on their floors or leave food and trash all over the tables and floors like they do here. When every we leave, we have to make sure we scrap the food off our feet before we get into the car. It's horrible...
Moving on....
The soda dispensing area... another pig stye... this is tucked around the corner out of view of any of the employees. Usually, there is ice, napkins, straws, plastic utensils, etc. everywhere. Management should think about moving it to another corner of the dining area where it is in clear view so they can monitor that mess. And the people that come in the side door and get free soda or refills.
As for the food... as I mentioned, I like Chipotle. I like all Mexican food in general. (Though a Mexican person wouldn't call this Mexican food).
They put these commercials on TV about how they cook everything fresh. Honestly, at this location, if I had the choice, I wouldn't want to see them do it. It is not prepared like in the commercials. These guys pack these super sized panini press things with chicken, and they have little pieces hanging out. It makes me wonder if the food is cooked through all the way. Then, while cutting it up to the tiny chunks that they just chop at it like a piece of wood. And then just scoop it up into a metal pan. Again, it's very off-putting.
Finally... I really don't know how 2 burrito bowls cost $40??? God forbid you want Guacamole... you need to take out a loan for that little tiny side of it.
So, if you can put all this aside like I do, to get my burrito bowl, you can try to enjoy it.
Good luck and enjoy!
Update: Thank you, Quadoba, for opening a store in Weymouth...
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Chips and Salsa with Burrito Bowl, Chicken Bowl with Guacamole Dip, Side of Guacamole
Good portions on rice and beans if ask for extras, good on meat, good value for price ($18) with drink, but in general not very clean, took a long time to get straws that I requested (1/22/25).
Atmosphere: 3
Food: 4
Service: 3
I came in at 8:30 on a day that they close at 11pm. They were missing a ton of things and the entire store was filthy. The trash was piling up and the service was extremely slow. At one point, an employee got frustrated with a customer and proceeded to slam the cup of guac on the table. The cup broke. The employee scooped out the remaining guac and put it back in the container. Let’s just hope there’s no plastic from the broken cup.
Atmosphere: 1
Food: 1
Service: 1
This is what I got in my burrito bowl. And I paid extra money for the guacamole =.= , like seriously 😒. It is avocado but unripe, hard like a rock.
This place is disgusting. Everything is dirty, food table, bathrooms, counter…. I don’t know how the people still can eat in there.
Atmosphere: 1
Food: 3
Service: 2
The food was good. The service was prompt. The dining room was dirty. Lot of customer turnover. The trash bins were overflowing. The self-serve drink area was a mess.
Atmosphere: 2
Food: 4
Service: 4
Restaurantji Recommends
Very small but very good
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Burrito
I ordered for the first time and there is no way they are following the recipes. I worked at a different chipotle a couple years ago and never had I had chipotle taste so bland. You can’t taste the lime on the chips or even the salt. Rice was undercooked super hard and dry. The only good thing was the queso blanco
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Queso
Got a burrito bowl delivered. Exactly what you'd expect.....nothing more, nothing less.....better than Qdoba in my opinion.
Atmosphere: 4
Food: 4
Service: 4
I had the best chipotle bowl of my life here today. The food was so fresh and well seasoned and the portion was so big!
The best! Could eat here everyday and often do!
Atmosphere: 5
Food: 5
Service: 5
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