I order all my loose leaf tea from Upton Tea Imports and have for the past 8 years now.
Josh Turner
I’ve been ordering from Upton for years. Excellent selection, fair prices, super fresh, and usefully thorough descriptions to help you through the huge number of options they have. Highly recommended!!
John Waters
They are great and set the bar for what online vendors should be in terms of customer service. Fast orders, responsive, and reasonable. Good tea selection - I hope they continue sending the catalogues as it adds a nice touch. Never had a major issue with them. Also they take ownership if they make a mistake and are more than willing to make it right. Will keep ordering from them so long as this holds. OUTSTANDING!
Bill Forman
Consistent, top quality teas and service, at fair prices over many years.Nobody else comes close.
Gladys Forthright
Since ownership changed they have gone downhill. I now purchase from vendors like TeaSource, The Tea Spot, and Adagio. For a real value, Bigelow teabags something’s offer a gem, such as the organic green tea. Caveat emptor.
Karin Engel
I am a regular client and will buy nowhere else even though it's more expensive to ship to Canada. Excellent selection, service and quality! Puts truth to "You get what you pay for." Cheers
Tropical Voice Pacific
I am a regular client and will buy nowhere else even though it's more expensive to ship to Canada. Excellent selection, service and quality! Puts truth to "You get what you pay for." Cheers
Kirsten Wever
Upton Teas carries a wider range of teas, better quality teas, and far less expensive teas than I've found anywhere. The international community of tea authors, drinkers, ritualists (even a few growers!) agree.Compare three popular specialty teas a from Whole Foods and Upton.ROOIBOS - 57.6 grams:$11 / $4.75PREMIUM EARL GREY - 79 grams:$11 / $5.60JASMINE GREEN - 38.8 grams:$10 / $3.20Even with the $4.75 flat rate shipping fee, Upton offers higher quality teas for a fraction of the usual cost.Finally, the staff at Upton are friendly, patient, well informed, and ready with advice and suggestions.
LeRoy Hendricks
They must improve customer response and the speed with which they fix a problem.
Deborah Papier
I love their tea. But ordering from them is a nightmare. Some time ago they "upgraded" their website, and it is now full of bugs. It will arbitrarily reject working credit cards, delete coupons, and generally make a process that should take 5 minutes take 20.
I have been a satisfied customer for years. My credit card was once hacked from their website and they refused to admit fault. At the time this was the only website I put my credit card number on. After they added ****** pay I started ordering from them again. I have always been a satisfied customers. Contacted customer support a couple of times and never had an issue. The points are difficult to use and it takes quite a while for the points in an incomplete order to be reapplied to your account.
Kevin D
Twice now I have been sent an *************** Certificate from Upton Tea Imports and have not received it. Although I have received dozens of advertisements from them, and I have monitored my Email Spam and Junk folders, I have not received their *************** Certificates. Once contacted, Upton Tea Imports will send me the number of my *************** Certificate. ... Read More
Kevin D
Twice now I have been sent an *************** Certificate from Upton Tea Imports and have not received it. Although I have received dozens of advertisements from them, and I have monitored my Email Spam and Junk folders, I have not received their *************** Certificates. Once contacted, Upton Tea Imports will send me the number of my *************** Certificate.
Andrew Mallen
Awesome selection of teas and fast shipping. Highly recommended.
David Howatt
Good selection of quality teas. The sampler packs are very affordable and fun to try.
I order all my loose leaf tea from Upton Tea Imports and have for the past 8 years now.
I’ve been ordering from Upton for years. Excellent selection, fair prices, super fresh, and usefully thorough descriptions to help you through the huge number of options they have. Highly recommended!!
They are great and set the bar for what online vendors should be in terms of customer service. Fast orders, responsive, and reasonable. Good tea selection - I hope they continue sending the catalogues as it adds a nice touch. Never had a major issue with them. Also they take ownership if they make a mistake and are more than willing to make it right. Will keep ordering from them so long as this holds. OUTSTANDING!
Consistent, top quality teas and service, at fair prices over many years.Nobody else comes close.
Since ownership changed they have gone downhill. I now purchase from vendors like TeaSource, The Tea Spot, and Adagio. For a real value, Bigelow teabags something’s offer a gem, such as the organic green tea. Caveat emptor.
I am a regular client and will buy nowhere else even though it's more expensive to ship to Canada. Excellent selection, service and quality! Puts truth to "You get what you pay for." Cheers
I am a regular client and will buy nowhere else even though it's more expensive to ship to Canada. Excellent selection, service and quality! Puts truth to "You get what you pay for." Cheers
Upton Teas carries a wider range of teas, better quality teas, and far less expensive teas than I've found anywhere. The international community of tea authors, drinkers, ritualists (even a few growers!) agree.Compare three popular specialty teas a from Whole Foods and Upton.ROOIBOS - 57.6 grams:$11 / $4.75PREMIUM EARL GREY - 79 grams:$11 / $5.60JASMINE GREEN - 38.8 grams:$10 / $3.20Even with the $4.75 flat rate shipping fee, Upton offers higher quality teas for a fraction of the usual cost.Finally, the staff at Upton are friendly, patient, well informed, and ready with advice and suggestions.
They must improve customer response and the speed with which they fix a problem.
I love their tea. But ordering from them is a nightmare. Some time ago they "upgraded" their website, and it is now full of bugs. It will arbitrarily reject working credit cards, delete coupons, and generally make a process that should take 5 minutes take 20.
Restaurantji Recommends
I have been a satisfied customer for years. My credit card was once hacked from their website and they refused to admit fault. At the time this was the only website I put my credit card number on. After they added ****** pay I started ordering from them again. I have always been a satisfied customers. Contacted customer support a couple of times and never had an issue. The points are difficult to use and it takes quite a while for the points in an incomplete order to be reapplied to your account.
Twice now I have been sent an *************** Certificate from Upton Tea Imports and have not received it. Although I have received dozens of advertisements from them, and I have monitored my Email Spam and Junk folders, I have not received their *************** Certificates. Once contacted, Upton Tea Imports will send me the number of my *************** Certificate. ... Read More
Twice now I have been sent an *************** Certificate from Upton Tea Imports and have not received it. Although I have received dozens of advertisements from them, and I have monitored my Email Spam and Junk folders, I have not received their *************** Certificates. Once contacted, Upton Tea Imports will send me the number of my *************** Certificate.
Awesome selection of teas and fast shipping. Highly recommended.
Good selection of quality teas. The sampler packs are very affordable and fun to try.
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