Dunkin'
1600 Northampton St, Holyoke
(413) 534-0538
Recent Reviews
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Very slow service.
Bagel sandwiches were cold.
Had to go back to counter for drinks never given to us.
Atmosphere: 3
Food: 2
Service: 2
People at the counter were just chatting with each other instead of even acknowledging anyone else. Don’t waste your time.
Service: 1
Dunkin' Lakeville has the best staff EVER!😍
Atmosphere: 5
Food: 5
Service: 5
Going to price themselves out of business new coffee shops popping up everywhere
This location cannot be serious. I live close so I frequent just this Dunkin - I've had at least 8 almost ENTIRE orders completely ridiculously WRONG in the span of 2 months.
I'm talking dairy in nondairy coffee, which had real repercussions. Wrong meat, wrong cheese, no cheese, NO EGG??? At some point I had a sandwich that had 2 pieces of bacon. And nothing else. Guys....??? Coffees blatantly wrong, wrong size, wrong flavoring, a total of 4 donuts have been completely forgotten from orders.
In the last 2 months, I've had maybe 3 correct orders. I'm done. Are you guys serious? I've worked at a Dunkin. It's bagels. You're putting cheese on a bagel and still getting it wrong. Get a grip. Finally a sign to stop ordering Dunkin forever. Save yourself and get a bag of bagels at Stop and Shop and don't stop here even if it's the last place available on earth.
Atmosphere: 1
Food: 1
Service: 1
Sandwich was small but it was pretty good.
Perfect #1
Food: 5
Great most of the time. Fix your soggy hashbrowns and you will get 5 stars from me.
Atmosphere: 3
Food: 4
Service: 4
Drive through used to be kne of the best around about 8 months ago now it's one of the worst moves slower than a snail I go out of my way not to come to this one
Food: 3
Service: 1
Went in to this dunkin at 830 pm to get my daughter a bagel a short woman with a nose ring couldn't see her name name tah was on the side of her hat told me the kitchen was closed store closes at 9. It was a bagel for my daughter after a difficult situations she wouldn't turn the oven on gave me a hard time then walked away from the counter and wouldn't let me order. Horrible customer service would have gave no stars but you cant
Atmosphere: 1
Service: 1
Restaurantji Recommends
Tried ordering the Brown Sugar Shakin Espresso thing. The two guys working there really couldn’t figure it out. There were maybe five people who came in during the 15 minutes it took them to make this gross crap that’s like 2/3s full… they messed up each persons order.
Atmosphere: 3
Food: 1
Service: 1
This is absolutely the slowest Dunkin I have ever been to even if you are the only one in line, expect the wait to be at least 10-15 minutes.
Atmosphere: 1
Food: 2
Service: 1
It's pretty hit or miss. Your service time and food/drink quality depends on the people working, the lines of people/cars and I guess the day of the week? When it's good it's good but when it's bad it's well bad.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Dunkin' Energy
21 minutes for a coffee , 2 people in line. Incredibly inefficient.
Atmosphere: 3
Food: 3
Service: 1
Good stop and good food... lines are lengthy at times.
Atmosphere: 4
Food: 5
Service: 4
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