Dunkin'

1600 Northampton St, Holyoke
(413) 534-0538

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Recent Reviews

It's pretty hit or miss. Your service time and food/drink quality depends on the people working, the lines of people/cars and I guess the day of the week? When it's good it's good but when it's bad it's well bad.
When they're on the ball, everything is excellent! When they are not, it's possibly the worst Dunkin I've experienced. On a bad day, I've gotten the wrong order, had to wait for them to create my entire order, despite ordering online and waiting in a long line, oftentimes things aren't fully cooked. Frankly, it seems like the folks who work here don't care and that shows in the service.

It's really a 50/50 shot if you'll...
Thank you Karmen with a K for your professionalism and attending to customers in timely matter. It is 1:59 Wednesday 12/6/2023 and everyone working at this time ignores the customers at the front except Miss Karmen with a K. I even notified the people working in the back and everyone ignored me but Karmen. I’m a full time law student so time is of the essence. This location is lucky they have Karmen because it would have been one star if it wasn’t for Karmen.

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