Delicious beans and rice and try a potato ball. Great service, great food, great atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Balls
Jack-O Lantern
The food was OK, BUT! The behavior was unacceptable. Publicly shaming me for asking for a bag in Spanish, "BOLSA"(which by the way, I AM ACTUAL SPANISH!!!!) but no, the mental dud along with some female sloth, was demanding me to say "funda". First, you foriegn idiots, try google and see that in proper Spanish bolsa is a BAG! And funda is something you cover an object with!!! The prices was insane, $45 for a meal for 2 and then the idiots want you to tip them at the register. Wow! Seriously! and some of the costumers are a crowd to be avoided, as some where pushing around at the order line like animals at a trough. $45 is a sit down restaurant with service, decent service. I absolutely will NEVER... NEVER eat here again. Oh, and then they had music playing as loud as they could. Unbelievable!!! I knew we should have gone to the Cracker Barrel and it would have been cheaper as well.
Atmosphere: 1
Food: 2
Service: 1
Miguel Cruz
Well the services there’s a language barrier if you can’t speak Spanish so learn your foods or you will get the wrong food and watch out because they charge me a whole other meal that I didn’t receive then I made them aware and they tried to tell I was wrong and then fixed it ( on Another receipt but didn’t actually refund my money) the food is okay nothing special and not bad
If you’re Latino and you need a quick taste of Home at the Mall then look no further. This place has all the touches of classic Hispanic vibes. The food is cooked good and it will remind you of Abuela’s home.
Atmosphere: 3
Food: 4
Service: 4
Sabina M.
Great options with an awesome variety and a wide selection of sides and desserts. This restaurant really embodies the culture of Latino cuisine in the Holyoke area, with their beautiful music that echos throughout the entire mall area and their staff who are kind and informative. This is definitely a must try
A R
We had eaten here many times during last two years and even gave benefit of doubt after my partner and I got chicken instead or pernil for first time and we both got food poisoning horribly...my son ate a sandwich w lunch meat and he was fine. It was all we ate that day. We ordered pernil later on amd was fine....but yesterday we went just for some empanadias and dessert...i bit into my tres leches cake and the milk items were spoiled...i nearly puked...my husband opened his rice pudding and it was watery...all went in trash. The empanada was pretty good and fuller than most but thats the last time we ever eat there..well make the trip to PR Rest and bakery in Springfield. Sad that was the case though..staggs always been nice but 26 bucks for spoiled desserts...didnt even ask for refund nor bother to argue...wouldnt matter..spoiled food is a business killer and no trust after 2 bad experiences.
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Empanadas
John McLean
I love their food there That's a hidden gem in the mall every time we drive by to go visit family and another state we always stop on the way back up no matter what it brings me back to when my mom used to cook Puerto Rican food
Atmosphere: 4
Food: 5
Service: 4
Love Yourself
There was some things that could be better but I am so excited to see and eat food I grew up eating that I honestly did not care that much about these details. The food is honestly delicious. ? Keep going. Keep improving. Some of us are so happy you're around.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Empanadas
Ann
I was looking to order food through DoorDash. I selected the rice and pork only to discover that this restaurant requires you to order a drink and dessert, each at an additional cost! I will NEVER order anything from this restaurant.
John S.
order food through door dash but half the order screwed up and left me hanging rather than make it right. Yeah , Happy Fathers Day.
The food was amazing it did bring back allot of memories we will definitely Come back again too visit just amazingKid-friendliness: It was kids friendly very sweet they did help me out allot when I need it a plate for my 3 year old and ect
Diamond Multimedia Films
Tremendous food that they have but there is one thing that I do not tolerate, is that when I went I made a purchase and there is no coordination between employees, and they are also charging for card transaction without having an announcement that it is being charged to the customer and it is a lack not to let him know, and also the cashier does not have contact with the customer. They don't ask the most important question if it's cash or card to let you know that there will be an extra charge, and there isn't a sign for which it's another fault. And also a bowl of 6oz with a cost of $-11.00 dollars that I can tell you more, I have the proof that it was like this - for my part I do not like those things and it is not tolerable for me and no less for the client. and I also went to the manager and he tells me what his concern is and I let him know what happened in And I will never come back (important) check the receipt well because there is a lot ready here springfield and everywhere. ?
Luis Cabrera Suarez
Tremendous food that they have but there is one thing that I do not tolerate, is that when I went I made a purchase and there is no coordination between employees, and they are also charging for card transaction without having an announcement that it is being charged to the customer and it is a lack not to let him know, and also the cashier does not have contact with the customer. They don't ask the most important question if it's cash or card to let you know that there will be an extra charge, and there isn't a sign for which it's another fault. And also a bowl of 6oz with a cost of $-11.00 dollars that I can tell you more, I have the proof that it was like this - for my part I do not like those things and it is not tolerable for me and no less for the client. and I also went to the manager and he tells me what his concern is and I let him know what happened in And I will never come back (important) check the receipt well because there is a lot ready here springfield and everywhere. ?
veronica heroux
The food is delicious and authentic. The servers were very helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Empanadas
Ivan Garcia
Very good Puerto Rican and Dominican food. I liked the food and it is a great environment within the Holyoke mall. I like their music as well.I only have one recommendation. Some customers like to be served a lot of food, others want to be careful with their calorie count. Before serving ask the customer how much to serve. A single plate could carry more than 1000 calories, which will easily make the customer gain 1 or 2 pounds the next day. The food is of good quality and people can maintain their weight if they eat half of what is served. Thank you!Vegetarian options: Many options without meat.Parking: A bunch of parking in Holyoke mall.
Delicious beans and rice and try a potato ball. Great service, great food, great atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Balls
The food was OK, BUT! The behavior was unacceptable. Publicly shaming me for asking for a bag in Spanish, "BOLSA"(which by the way, I AM ACTUAL SPANISH!!!!) but no, the mental dud along with some female sloth, was demanding me to say "funda". First, you foriegn idiots, try google and see that in proper Spanish bolsa is a BAG! And funda is something you cover an object with!!! The prices was insane, $45 for a meal for 2 and then the idiots want you to tip them at the register. Wow! Seriously! and some of the costumers are a crowd to be avoided, as some where pushing around at the order line like animals at a trough. $45 is a sit down restaurant with service, decent service. I absolutely will NEVER... NEVER eat here again. Oh, and then they had music playing as loud as they could. Unbelievable!!! I knew we should have gone to the Cracker Barrel and it would have been cheaper as well.
Atmosphere: 1
Food: 2
Service: 1
Well the services there’s a language barrier if you can’t speak Spanish so learn your foods or you will get the wrong food and watch out because they charge me a whole other meal that I didn’t receive then I made them aware and they tried to tell I was wrong and then fixed it ( on Another receipt but didn’t actually refund my money) the food is okay nothing special and not bad
Atmosphere: 4
Food: 2
Service: 2
Recommended dishes: Empanadas, Chicken Pollo, Beef Stew
If you’re Latino and you need a quick taste of Home at the Mall then look no further. This place has all the touches of classic Hispanic vibes. The food is cooked good and it will remind you of Abuela’s home.
Atmosphere: 3
Food: 4
Service: 4
Great options with an awesome variety and a wide selection of sides and desserts. This restaurant really embodies the culture of Latino cuisine in the Holyoke area, with their beautiful music that echos throughout the entire mall area and their staff who are kind and informative. This is definitely a must try
We had eaten here many times during last two years and even gave benefit of doubt after my partner and I got chicken instead or pernil for first time and we both got food poisoning horribly...my son ate a sandwich w lunch meat and he was fine. It was all we ate that day. We ordered pernil later on amd was fine....but yesterday we went just for some empanadias and dessert...i bit into my tres leches cake and the milk items were spoiled...i nearly puked...my husband opened his rice pudding and it was watery...all went in trash. The empanada was pretty good and fuller than most but thats the last time we ever eat there..well make the trip to PR Rest and bakery in Springfield. Sad that was the case though..staggs always been nice but 26 bucks for spoiled desserts...didnt even ask for refund nor bother to argue...wouldnt matter..spoiled food is a business killer and no trust after 2 bad experiences.
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Empanadas
I love their food there That's a hidden gem in the mall every time we drive by to go visit family and another state we always stop on the way back up no matter what it brings me back to when my mom used to cook Puerto Rican food
Atmosphere: 4
Food: 5
Service: 4
There was some things that could be better but I am so excited to see and eat food I grew up eating that I honestly did not care that much about these details. The food is honestly delicious. ? Keep going. Keep improving. Some of us are so happy you're around.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Empanadas
I was looking to order food through DoorDash. I selected the rice and pork only to discover that this restaurant requires you to order a drink and dessert, each at an additional cost! I will NEVER order anything from this restaurant.
order food through door dash but half the order screwed up and left me hanging rather than make it right. Yeah , Happy Fathers Day.
Restaurantji Recommends
The food was amazing it did bring back allot of memories we will definitely Come back again too visit just amazingKid-friendliness: It was kids friendly very sweet they did help me out allot when I need it a plate for my 3 year old and ect
Tremendous food that they have but there is one thing that I do not tolerate, is that when I went I made a purchase and there is no coordination between employees, and they are also charging for card transaction without having an announcement that it is being charged to the customer and it is a lack not to let him know, and also the cashier does not have contact with the customer. They don't ask the most important question if it's cash or card to let you know that there will be an extra charge, and there isn't a sign for which it's another fault. And also a bowl of 6oz with a cost of $-11.00 dollars that I can tell you more, I have the proof that it was like this - for my part I do not like those things and it is not tolerable for me and no less for the client. and I also went to the manager and he tells me what his concern is and I let him know what happened in And I will never come back (important) check the receipt well because there is a lot ready here springfield and everywhere. ?
Tremendous food that they have but there is one thing that I do not tolerate, is that when I went I made a purchase and there is no coordination between employees, and they are also charging for card transaction without having an announcement that it is being charged to the customer and it is a lack not to let him know, and also the cashier does not have contact with the customer. They don't ask the most important question if it's cash or card to let you know that there will be an extra charge, and there isn't a sign for which it's another fault. And also a bowl of 6oz with a cost of $-11.00 dollars that I can tell you more, I have the proof that it was like this - for my part I do not like those things and it is not tolerable for me and no less for the client. and I also went to the manager and he tells me what his concern is and I let him know what happened in And I will never come back (important) check the receipt well because there is a lot ready here springfield and everywhere. ?
The food is delicious and authentic. The servers were very helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Empanadas
Very good Puerto Rican and Dominican food. I liked the food and it is a great environment within the Holyoke mall. I like their music as well.I only have one recommendation. Some customers like to be served a lot of food, others want to be careful with their calorie count. Before serving ask the customer how much to serve. A single plate could carry more than 1000 calories, which will easily make the customer gain 1 or 2 pounds the next day. The food is of good quality and people can maintain their weight if they eat half of what is served. Thank you!Vegetarian options: Many options without meat.Parking: A bunch of parking in Holyoke mall.