Manager unprofessional & disrespectful....service ridiculously SLOW....while waiting for the mediocre food you ordered , which no doubt , will have a mistake - or several....in an uncomfortable atmosphere.
#NOTlovinit
Atmosphere: 1
Food: 3
Service: 1
Rena Kyprillis
They don't even deserve one star but whatever I found a piece of weaver eyelash in my fries How the hell do you get that in there
Atmosphere: 1
Food: 1
Service: 1
Michael Mckrieth
Service good & cleanest poor/ staff put fingers in your cup
Atmosphere: 4
Food: 5
Service: 5
Eric Vale
The food is okay. Though service is a little slow because they don't have a lot of workers and the atmosphere it's not good because there's a lot of crackers outside, ask him for money.
Atmosphere: 3
Food: 5
Service: 4
Douglas B
Probably the worst McDonald's in Holyoke, no doubt.
Atmosphere: 1
Food: 2
Service: 1
Shane McDermott
As an uber driver I just got disrespected for picking up an order… this McDonalds makes you wait outside in freezing cold weather. It’s currently 28 degrees outside. They have a system where you ring a machine for them to hand you your order. I rang it no answer, so I decided to ring it again. The lady proceeded to yell at me for ringing the doorbell machine. All while standing in 28 degree weather.
Atmosphere: 1
Food: 1
Service: 1
David Bilodeau
Order mixup but fixed quickly
Atmosphere: 3
Food: 4
Service: 3
Jennifer Herrera
The only McDonald’s around the consistently tells you to pull up while they make your food. Always waiting at least 5 mins for food. While waiting you have to deal with drug addicts knocking on your window asking for money and yelling at you when you don’t have anything.
Atmosphere: 1
Service: 1
Alexander
First time to this McDonald's overall good was told to drive to the parking lot to wait for the food but when kitchen is behind it's understandable.
Atmosphere: 4
Food: 4
Service: 4
Conor Flynn
Super rude, what can you expect from a place like this though?
Food was ok. There were some really weird smells in the bathroom.
Atmosphere: 2
Food: 4
Service: 5
Nina
Service is good most of the time. Last two times I went the milk is sour. McDonald’s in Chicopee is better overall
Food: 2
Service: 4
Mark Critelli
McDonald's is alright, but it's not my favorite. The food is pretty average compared to other similar fast-food places like Burger King, Wendy's, or Popeyes, where they actually make the food fresh. I consider McDonald's more like pre-made food that they're just heating up or barely cooking, so it's not the best. This is my general opinion of McDonald's, not just this location. The service and atmosphere are good, and the employees are mostly always nice and friendly.
Atmosphere: 5
Food: 3
Service: 5
Katelyn Fenn
They have messed up our order multiple times. Today they forgot two meals. Tried to call once we realize, no one answering phone. The drive through is always a super long wait (20-30 mins at least). The MDs on Whiting farms road is the best one in town - avoid this location!
Atmosphere: 1
Food: 2
Service: 1
Mari Sanderson
Apparently this McDonald's only makes one pot of coffee at a time. I wanted decafe. Said they couldn't make it until pot of regular was gone. ??? The self order quiosk was slow and method of payment option didn't come up. I went to counter to pay cash. Was rudely schooled on how to enter and use self order. I know how to use if works in timely fashion. Still shocked McDonald's doesn't carry decafe coffee as part of menu.
Manager unprofessional & disrespectful....service ridiculously SLOW....while waiting for the mediocre food you ordered , which no doubt , will have a mistake - or several....in an uncomfortable atmosphere.
#NOTlovinit
Atmosphere: 1
Food: 3
Service: 1
They don't even deserve one star but whatever I found a piece of weaver eyelash in my fries How the hell do you get that in there
Atmosphere: 1
Food: 1
Service: 1
Service good & cleanest poor/ staff put fingers in your cup
Atmosphere: 4
Food: 5
Service: 5
The food is okay. Though service is a little slow because they don't have a lot of workers and the atmosphere it's not good because there's a lot of crackers outside, ask him for money.
Atmosphere: 3
Food: 5
Service: 4
Probably the worst McDonald's in Holyoke, no doubt.
Atmosphere: 1
Food: 2
Service: 1
As an uber driver I just got disrespected for picking up an order… this McDonalds makes you wait outside in freezing cold weather. It’s currently 28 degrees outside. They have a system where you ring a machine for them to hand you your order. I rang it no answer, so I decided to ring it again.
The lady proceeded to yell at me for ringing the doorbell machine. All while standing in 28 degree weather.
Atmosphere: 1
Food: 1
Service: 1
Order mixup but fixed quickly
Atmosphere: 3
Food: 4
Service: 3
The only McDonald’s around the consistently tells you to pull up while they make your food. Always waiting at least 5 mins for food. While waiting you have to deal with drug addicts knocking on your window asking for money and yelling at you when you don’t have anything.
Atmosphere: 1
Service: 1
First time to this McDonald's overall good was told to drive to the parking lot to wait for the food but when kitchen is behind it's understandable.
Atmosphere: 4
Food: 4
Service: 4
Super rude, what can you expect from a place like this though?
Service: 1
Restaurantji Recommends
Food was ok. There were some really weird smells in the bathroom.
Atmosphere: 2
Food: 4
Service: 5
Service is good most of the time. Last two times I went the milk is sour. McDonald’s in Chicopee is better overall
Food: 2
Service: 4
McDonald's is alright, but it's not my favorite. The food is pretty average compared to other similar fast-food places like Burger King, Wendy's, or Popeyes, where they actually make the food fresh. I consider McDonald's more like pre-made food that they're just heating up or barely cooking, so it's not the best. This is my general opinion of McDonald's, not just this location. The service and atmosphere are good, and the employees are mostly always nice and friendly.
Atmosphere: 5
Food: 3
Service: 5
They have messed up our order multiple times. Today they forgot two meals. Tried to call once we realize, no one answering phone. The drive through is always a super long wait (20-30 mins at least). The MDs on Whiting farms road is the best one in town - avoid this location!
Atmosphere: 1
Food: 2
Service: 1
Apparently this McDonald's only makes one pot of coffee at a time. I wanted decafe. Said they couldn't make it until pot of regular was gone. ??? The self order quiosk was slow and method of payment option didn't come up. I went to counter to pay cash. Was rudely schooled on how to enter and use self order. I know how to use if works in timely fashion. Still shocked McDonald's doesn't carry decafe coffee as part of menu.
Atmosphere: 2
Food: 2
Service: 1
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