McDonald's
285 Maple St, Holyoke
(413) 534-0228
Recent Reviews
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Line backed up store front closed at 11pm I won’t go back there again
I feel they changed their coffee. It’s good now! I know they’re on the naughty list but sometimes need a good, cheap coffee
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Fries, Apple Pie
He didn’t give me sweet and sour he only gave me one buffalo sauce 👎
Atmosphere: 1
Food: 1
Service: 1
Went to the dispensery then to this mcds. No different than the one from Washington Street in hartford. Order about 20 mins. Just go through the drive thru
Atmosphere: 1
Food: 3
Service: 1
I've been waiting at drive Trhu for over 30 minutes, and when they finally speak to me, they say they're closed. This is a store that operates all night, but it's misleading because the signs say "24 hours open," yet when I come, it's closed. This happens every night.
Atmosphere: 1
Service: 1
First time here! Manager provided good service! Big Mac was thrown together! Fries were under cooked! One ice machine was working! Many juveniles sprawling over chairs in groups! Panhandling going on outside the side door!
Atmosphere: 2
Food: 3
Service: 4
First time here! Manager provided good service! Big Mac was thrown together! Fries were under cooked! One ice machine was working! Many juveniles sprawling over chairs in groups! Panhandling going on outside the side door!
Atmosphere: 2
Food: 3
Service: 4
Only stop here if you have 20 minutes to spare.
So I ordered the previous night and I have anxiety issues and go to work at night I had no phone access ability to give them a call to let them know there was one piece missing from my order the manager the general manager insisted on telling me that everyone has been telling him everything that they're missing from their orders if I'm not mistaken in every restaurant isn't the customer always right don't you want to satisfy your customer the customer service is very poor and I will be seeking a full refund for that order I will not order McDonald's at this location again
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Fries
Hi is ok for a bit but customer service is poor need more training and to crowded.
Restaurantji Recommends
They always have a line for people picking up food and a line for returns and an attitude waiting for you if you ask them to correct your order
Atmosphere: 1
Food: 1
Service: 1
Never get my order right
Never again. 45 min wait. Never again
Atmosphere: 1
Food: 1
Service: 1
I was at McDonald’s on Sunday night and a staff person named Marcquell was working, he was so polite and kind! He really exceeded the job he was doing. I was very happy with his customer service! Please give him the pat on the back and a paid day off! I was very happy with my order and the service I received! Thank you!
Service: 5
Recommended dishes: Mcdouble
Too many people begging for money or food when they already have some in hand. One begger lady we told we were just here for the bathroom and she had to rush in there before me so I definitely didn't feel comfortable going in at all. We passed on even trying to get food and people kept begging us for money on our way out. For a business they sure love having solisiters frightening off potential paying costomers. Would not recommend, eat anywhere else.
Atmosphere: 1
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