McDonald's

2194 Northampton St, Holyoke
(413) 532-5116

Recent Reviews

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Kylie

They tried to play in my face and mess with my DoorDash order. I ordered some food near 10 pm and didn't get all my food but the sauces that came with it. Only half my order came. I got DoorDash credits because I got a refund, I want my food🤷🏻‍♀️and I got it! I placed another order with the credits and the same location got the order. They definitely gave me my order this time! If you don't wanna work, don't work. Don't mess with people's food because that's why they had to do my order twice. You don't wanna work Christmas Eve? Quit. You're not the only people working this holiday, don't take it out on other people. Take that up with your scheduling manager or get a better job🤷🏻‍♀️screenshots prove everything. It's always something with this specific one too.

Esteban Velazquez

My French fries were almost completely undercooked and basically ruined the meal. Very displeased with my experience at this location. For the money I’m paying do better and cook the food all the test before serving it to customers.

Jude Miller

This is the type of fast food that you need to catch at a good time. Sometimes we get items we didn't order or we get exactly what we want and fresh. Overall, its McDonald's.

Atmosphere: 3

Food: 4

Service: 3

jean p Vazquez Morales

Great service so far Best mc Donalds in Mass God Bless

Atmosphere: 5

Food: 5

Service: 5

James Torres

It's frickin McDonald's

Food: 1

Service: 2

tonydacosta413

Always cold, never fresh, THEY NEVER ONCE REMEMBER MY SAUCES AND NEVER ONCE MAKE MY PLAIN BURGERS PLAIN

Atmosphere: 1

Food: 1

Service: 2

Yellowyoshi_1673

Absolutely sucks and I mean it, there is this lady since I last visited 2 months back working by herself, there IS NO ONE! INSIDE OR OUT! She asks for your mobile number then ignores you after for 10 minuites straight. Such a disapointment. Never coming to this location again.

Service: 1

Marilyn Centeno

I Love it ♥️♥️😍

Atmosphere: 5

Food: 5

Service: 5

Ray Crete

Kid-friendliness: Yah it's McDonald's!

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Fries, Mcmuffin, Sausage Mcgriddles, Cheeseburger, Big Mac, Mcdouble, Quarter Pounder Hamburger, Dr Pepper, Filet-O-Fish

Amelia Jayne

At this location they make frequent mistakes on the order. I think they are trying hard just don't have enough staff.

Service: 2

Jake Lemieux

Fix your damn ice cream machine it's 2024 it's wild it's still broken.

Rosa Rivera

Parking: Nice clean area with plenty of free parking and wheelchair accessible as well

Wheelchair accessibility: Clean area with handicap parking

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Mcmuffin, Big Mac

Robert Matthews

Horrible customer service, they cant put the correct order in the bag. You call to get refunded since you are on lunch and can not go back. They tell you basically its not there problem. Dont go to this mcdonalds the customer service is horrible.

Atmosphere: 1

Food: 1

Service: 1

Ron Eddy

No place I'd go unless I needed to use the bathroom and was desperate

Atmosphere: 2

Food: 1

Service: 1

Nestor Albino

Good food

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