Mrs. Fields

50 Holyoke St, Holyoke
(413) 322-9561

Recent Reviews

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Iris M

After not coming here for so long, I was excited. I arrived here the gentleman was nice. However the price of 12 mini cookies was best $14! & They were super hard. Such a let down. I don't think I'll ever come back. Do better.

Atmosphere: 1

Food: 1

Service: 2

Gamlet Martirosyan

Cookies were great. I received them as a gift and they tasted pretty good but the second I heated them up in a toaster oven they were honestly awesome. Especially with some tea.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookie Cakes 13 Double, 1 2 Sheet Double Cookie Cakes, Classic Cookies 6, 6 Double Fudge Brownies

Sarah Signet

I spent 32.00 on hard cookies I could not eat! The girl at the counter was very nice ! Disapointed we took a special trip to the mall.

Food: 1

Service: 5

RazorIgnite

Cookie cake is very salty now. I always buy cookie cakes here and never had this issue.

Atmosphere: 1

Food: 1

Service: 3

Dana Mock

Paid $18 for three inedible cookies. Will not make that mistake again!

Food: 1

Service: 3

lynda wheeler

Online ordering is a joke! They defaulted my date of delivery would absolutely NOT take responsibility for it. Then I was emailed in a fashion that there was no adresssed person just comments in the email like I was just another friend being texted to not in a professional setting addressing a customer! So now they kindly’ and I use this term loosely to cancel my order because they didn’t get it here on time?!! So I asked them to refund the delivery charge or upgrade my order for all the inconveniences they are causing. The answer’ I can gladly cancel your order, I’m sorry we have misscomuni acted several times with confusion 4x’s over the correct date of delivery for the surprise birthday treat?!!! WHATTTTThe answer is no thank you! My very first time ordering and my last!! I love Shari’s berries and will stay with them. I have several corporate accounts with like companies, this one failed miserably and tested their potential client like ZERO. Don’t care at all. Neither do I NEXT. Poor customer service!!

Atmosphere: 1

Food: 1

Service: 1

Prospers

Great staff and cookies! Right now they are doing special for buy 3 get 1 free ?

Atmosphere: 5

Food: 5

Service: 5

Yamy Goden

The guy working sell me old brownies really hard to eat and really bad tastes I end in the hospital with stomach problems I couldn’t eat anything for few

Atmosphere: 1

Food: 1

Service: 1

Suzanne Leh

Fantastic, friendly service picking up pre-ordered Valentines cookies for the family.

Bill L

Fantastic, friendly service picking up pre-ordered Valentines cookies for the family.

Jose Gonzalez

Looked like my son wrote on the cookie pie

Edible Dough Life

The curtain is officially down and we are open for business! Come in and indulge yourself with our delicious edible cookie dough!

S X

Freshly baked cookies daily.

Thomas Rooney

Gotten cookies for our grandson many times! Very pricey here!

Thomas Rooney \u0026 My Wife, Terri

Gotten cookies for our grandson many times! Very pricey here!

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