Cookies were great. I received them as a gift and they tasted pretty good but the second I heated them up in a toaster oven they were honestly awesome. Especially with some tea.
I spent 32.00 on hard cookies I could not eat! The girl at the counter was very nice ! Disapointed we took a special trip to the mall.
Food: 1
Service: 5
RazorIgnite
Cookie cake is very salty now. I always buy cookie cakes here and never had this issue.
Atmosphere: 1
Food: 1
Service: 3
Dana Mock
Paid $18 for three inedible cookies. Will not make that mistake again!
Food: 1
Service: 3
lynda wheeler
Online ordering is a joke! They defaulted my date of delivery would absolutely NOT take responsibility for it. Then I was emailed in a fashion that there was no adresssed person just comments in the email like I was just another friend being texted to not in a professional setting addressing a customer! So now they kindly’ and I use this term loosely to cancel my order because they didn’t get it here on time?!! So I asked them to refund the delivery charge or upgrade my order for all the inconveniences they are causing. The answer’ I can gladly cancel your order, I’m sorry we have misscomuni acted several times with confusion 4x’s over the correct date of delivery for the surprise birthday treat?!!! WHATTTTThe answer is no thank you! My very first time ordering and my last!! I love Shari’s berries and will stay with them. I have several corporate accounts with like companies, this one failed miserably and tested their potential client like ZERO. Don’t care at all. Neither do I NEXT. Poor customer service!!
Atmosphere: 1
Food: 1
Service: 1
Prospers
Great staff and cookies! Right now they are doing special for buy 3 get 1 free ?
Atmosphere: 5
Food: 5
Service: 5
Yamy Goden
The guy working sell me old brownies really hard to eat and really bad tastes I end in the hospital with stomach problems I couldn’t eat anything for few
Atmosphere: 1
Food: 1
Service: 1
Suzanne Leh
Fantastic, friendly service picking up pre-ordered Valentines cookies for the family.
Bill L
Fantastic, friendly service picking up pre-ordered Valentines cookies for the family.
The curtain is officially down and we are open for business! Come in and indulge yourself with our delicious edible cookie dough!
S X
Freshly baked cookies daily.
Thomas Rooney
Gotten cookies for our grandson many times! Very pricey here!
tereliten
Absolutely awful service- ordered a 16" cookie cake for my husband's birthday on Thursday and pre-paid the full $41.99. They told me to come in on Sunday (today) at 1pm to pick up the cake. I showed up and NOT ONE EMPLOYEE WAS THERE. They never even opened the location. You can see in my photo the one lone stale brownie from the night before. No one answered the phone, and I don't have my cake. Don't buy here unless they're physically handing it to you on the spot.
Bonnie Morgan
Not sure how you guys advertise the Cookie cup, but you never have it available. Also says cookie cake to order it while you’re shopping yet when I inquired I was told 24-48 hours notice..
Cookies were great. I received them as a gift and they tasted pretty good but the second I heated them up in a toaster oven they were honestly awesome. Especially with some tea.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie Cakes 13 Double, 1 2 Sheet Double Cookie Cakes, Classic Cookies 6, 6 Double Fudge Brownies
I spent 32.00 on hard cookies I could not eat! The girl at the counter was very nice ! Disapointed we took a special trip to the mall.
Food: 1
Service: 5
Cookie cake is very salty now. I always buy cookie cakes here and never had this issue.
Atmosphere: 1
Food: 1
Service: 3
Paid $18 for three inedible cookies. Will not make that mistake again!
Food: 1
Service: 3
Online ordering is a joke! They defaulted my date of delivery would absolutely NOT take responsibility for it. Then I was emailed in a fashion that there was no adresssed person just comments in the email like I was just another friend being texted to not in a professional setting addressing a customer! So now they kindly’ and I use this term loosely to cancel my order because they didn’t get it here on time?!! So I asked them to refund the delivery charge or upgrade my order for all the inconveniences they are causing. The answer’ I can gladly cancel your order, I’m sorry we have misscomuni acted several times with confusion 4x’s over the correct date of delivery for the surprise birthday treat?!!! WHATTTTThe answer is no thank you! My very first time ordering and my last!! I love Shari’s berries and will stay with them. I have several corporate accounts with like companies, this one failed miserably and tested their potential client like ZERO. Don’t care at all. Neither do I NEXT. Poor customer service!!
Atmosphere: 1
Food: 1
Service: 1
Great staff and cookies! Right now they are doing special for buy 3 get 1 free ?
Atmosphere: 5
Food: 5
Service: 5
The guy working sell me old brownies really hard to eat and really bad tastes I end in the hospital with stomach problems I couldn’t eat anything for few
Atmosphere: 1
Food: 1
Service: 1
Fantastic, friendly service picking up pre-ordered Valentines cookies for the family.
Fantastic, friendly service picking up pre-ordered Valentines cookies for the family.
Looked like my son wrote on the cookie pie
Restaurantji Recommends
The curtain is officially down and we are open for business! Come in and indulge yourself with our delicious edible cookie dough!
Freshly baked cookies daily.
Gotten cookies for our grandson many times! Very pricey here!
Absolutely awful service- ordered a 16" cookie cake for my husband's birthday on Thursday and pre-paid the full $41.99. They told me to come in on Sunday (today) at 1pm to pick up the cake. I showed up and NOT ONE EMPLOYEE WAS THERE. They never even opened the location. You can see in my photo the one lone stale brownie from the night before. No one answered the phone, and I don't have my cake. Don't buy here unless they're physically handing it to you on the spot.
Not sure how you guys advertise the Cookie cup, but you never have it available. Also says cookie cake to order it while you’re shopping yet when I inquired I was told 24-48 hours notice..
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