Starbucks
50 Holyoke St, Holyoke
(413) 552-3130
Recent Reviews
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I got a matcha drink this evening from the Starbucks across from the B&N in Holyoke. The worker was rude and was rushing me to order. I didn't finish the drink because I kept getting chunks of matcha powder in my sips. When I went to empty the cup this lump of matcha was at the bottom. Disgusting. It was my understanding that Starbucks changed the way matcha drinks were made. Well if they did, the rude worker couldn't be so bothered
Atmosphere: 1
Food: 1
Service: 1
Everytime I come to this location it’s chaotic and they always forget my order if it’s a flat white . I don’t know what it is about the flat white but eveytime I order it I sit there are watch them make everyone’s else drink who ordered after me . I have had to ask for a refund a few times because I just sit there and wait forever . Today was my last day going to this location because I’m tired of the service
Atmosphere: 1
Food: 3
Service: 1
Idk why they keep serving me a latte with 2 inches of the drink missing I pay almost $8 for that thing :/
Atmosphere: 1
Food: 1
Service: 1
Poor service tried to use my birthday coupon and was met with disrespect do better
Food: 5
Service: 1
I said excuse me, wanting to ask a question to a employee. Employee short curly hair with glasses literally ignored me. I was patient and polite, next time I know to act like a ratchet fool and maybe then I will get help. Lol. But it’s ok the second employee long hair was very helpful. I appreciate she took the minute to tell me my order was taken and she was going to prepare a new order.
Atmosphere: 1
Food: 3
Service: 1
So terribly understaffed on such a busy weekend but the young employee Shirley was just crushing it this evening.. Come on Starbucks, not like you can't afford to give employees like these a little more help on such a hectic weekend.. Thank you Shirley for being so pleasant and helpful despite it all?
Atmosphere: 5
Food: 5
Service: 5
So terribly understaffed on such a busy weekend but the young employee Shirley was just crushing it this evening.. Come on Starbucks, not like you can't afford to give employees like these a little more help on such a hectic weekend.. Thank you Shirley for being so pleasant and helpful despite it all?
Atmosphere: 5
Food: 5
Service: 5
Constantly closes early, young staff doesn't seem to care about making money. Awful location.
As many know not all places make there drinks the same even if you order it that way all the time this Starbucks was on point to help me keep going while my son was in the hospital long term they had fast and friendly service in a clean environment
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salted Almond Chocolate Bites
Carame ribbon Frappuccino is what keeps me coming back
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Usually good service except they say they close at 10 but constantly close by 9. Change your signs and website.
Nice lots of options
Staff are amazing. Is clean & fast!
Like always
Its Starbucks
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