The Dam Cafe
2014 Northampton St, Holyoke
(413) 533-1866
Recent Reviews
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A solid 4 cafe. The servers are incredibly friendly and attentive. I found the two people there the day I went to be super polite. You order at the counter to take out or they serve you at a table with numbers.
I have a gluten and it’s doable here but very little variety. You can get an omelette. On the bright side, the meat lovers omelette is one of the best I’ve had! I guess they usually offer gf bread for toast or a sandwich but didn’t have it this day.
The home fries appeared excellent but unfortunately they tasted “off”. My husband figured out that it was cooked in old rancid oil. It unfortunately ruined my meal. Even just a few bites.
I’m going to assume this was a one off bad experience. The coffee was good and there was a lot of variety. Plenty of parking. And the place had plenty of seating this day. I would say I cautiously recommend this establishment.
Atmosphere: 4
Food: 4
Service: 5
Cozy spot. Grabbed breakfast while passing through the area. Very friendly staff
I ordered the chicken fajita omelet and it was enormous! Almost couldn't finish it. Toast. Home fries. Delicious
Atmosphere: 4
Food: 5
Service: 5
I give this place no 0 stars because I tried to place an order at 1:30pm and they refused to take my order, the place closes at 2pm not sure what kind of business they are running but that was unacceptable, rude,bad for business and inappropriate I would never try to go there again. I understand maybe 1:50pm but it was 1:27pm when I placed the call so heads up call before 1pm maybe they will take your order
Decidedly not good, poor quality especially for the price. 2 sandwiches that averaged to $15 each, chicken was somehow simultaneously cooked to hell and chewy while being wildly under seasoned. What tasted like low-quality jarred pesto on top. Only good part of our meal was the homemade(?) potato chips, which were actually very tasty.
Service was 50/50. The one guy working at the time was great and very friendly, the girl who took our order seemed inconvenienced by our existence and didn’t make much effort to hide it.
Atmosphere: 3
Food: 1
Service: 3
Love this place .. great customer service .. pretty fast service . One suggestion you should add to
Your coffee list - the Spanish coffee ( carnation milk with coffee) you can make it hot or cold …. Delicious..
Also the Vietnamese make their strong coffee like the Spanish people with condense milk -coffee-ice & carnation milk
/milk …. Perfect drink ! Yummy ….perfect ….
Vietnamese coconut ice coffee- condense milk /coconut cream /coconut milk (mix) and add some crushed ice … yum and mix it ….
A suggestion for your list !
Order fish and chips, burnt , soggy French fries laying in the sauce from coleslaw. Very bad. Didn't go back in didn't want to cause a seen. Will never go back. Stick with simple bagels and coffee. Maybe fire your cook.
Atmosphere: 1
Food: 1
Service: 1
Delicious egg sandwich, delightful outdoor patio.
Atmosphere: 5
Food: 5
Service: 5
I ordered a sausage, egg, and cheese on an onion bagel and an iced Chai latte. The Chai was delicious, very flavorful and spice forward, not the typical lightly flavored milk drink I usual get at cafes around here. The sandwich was also delicious, nice texture and full of flavor. It tasted fresh and of quality ingredients.
My one piece of feedback for the restaurant is that because the menu is so large it was difficult to read as a new customer. There were too many menu boards and they didn't feel cohesively setup. I didn't see the bagel options before ordering because that sign was so far from the breakfast sandwich sign. I might have missed it, but I didn't see the drinks on the printed out menus either. Not a deal breaker by any means but that could improve customer experience.
Bad service because I was there today at Dam Cafe at 2:00 p.m. for a ice coffee and 1 of the cashier's said to me we're closed and on Google map said at 3:00 p.m. that makes no sense 🤬
“Home fries” were undercooked giant chunks on unseasoned potatoes.. not good
Restaurantji Recommends
fast and kind service every time i come; portions are big and huge variety of muffins and cupcakes
Love the atmosphere omelette was good and plate presentation good. Ice latte; love it.
First time, won’t be the last time! I ordered a veggie omelette to go with gf toast! The person at the counter provided super friendly customer service and took the liberty to include hot sauce in my request for condiments and utensils. The food was hot, fresh and delicious
My girlfriend got the overloaded hash browns which were great! I had the Ruben which was also amazing. Definitely will come again!
The chai was delicious as well and we really liked the Italian soda.
Atmosphere: 5
Food: 5
Service: 5
Very nice staff. Comfortable setting. Fresh quality food.
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