McDonald's

599 Andover St, Lawrence
(978) 685-0005

Recent Reviews

Steve

Good time, small, but kids loved it

Atmosphere: 3

Food: 4

Service: 4

Carly Gibbard

ABSOLUTELY atrocious! LOL the place is brand new and is a mess in many ways. The workers LORD you can hire someone’s 8 year old to do a better job-just by telling them money is involved! But these people get paid hourly, it’s an hourly paid job. No tips no Jack! Especially when you can’t make a 4 ingredient coffee ANY day of the week. I wanted a simple 2 biscuits with FOUR hash browns. I had to say that about 9 times-not exaggerating, I actually had to go through two people. STILL received wrong coffee after she rung into the computer “large iced coffee with mocha syrup” NO not what I said. I said A LARGE ICED MOCHA and then they got finished telling me “our machine is clean now” and proceeded to make me “the correct drink” NOPE cup O’ milk and so much syrup it was as long as half of my left pinky.Also for the reviews sake I feel forced to put a star! SO ZERO STAR FOR SERVICE. It’s just so sad because this was one of my first jobs AS A KID! And now we have grown a** adults in here that can’t read, listen, or communicate!! LORD HELP US this is only McDonald’s. You should see the other places.

Atmosphere: 1

Food: 1

Gregory Chagnon

What could I say it's mcdonald's it's a fast food restaurait was okay.

Atmosphere: 3

Food: 3

Service: 4

Ricaldo Cruz

Very good service I like the treatment they give meKid-friendliness: My child really likes nuggets

Atmosphere: 5

Food: 5

Service: 5

Jenny Jerez

This is the 3rd time they serve bad food quality.The fries were cold, old, hard and oily, I asked the supervisor if they could please make me new ones since these were passed due, she responded; “ok, park over there.”, only to give me the same fries now overly fried and hot. I asked for her name; she responded not obligated to give me her name, it’s not their policy. I asked for customer service number. She responded doesn’t have phone number. Also the other day I went bought a chicken nugget happy meal for my nephew same thing happened. Meat was old, hard, overcooked and fries were over fried, dry and burnt. I think there’s no quality control at this place. Food control should look into this.Parking: Lots of space

Atmosphere: 1

Food: 1

Service: 3

Recommended dishes: Side Salad

Billy

This place is disgusting went and ordered they gave me a sandwhich with nothing just

Atmosphere: 1

Food: 1

Service: 1

Steven Hall

Always a wait and order consistency sub

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Hamburger, Fries

Angelica M. Cruz Hernandez

Beside the man manager the crew is

Atmosphere: 3

Food: 4

Service: 3

cesar gonzalez

For years he visited this place but today was different, to begin with the staff of that restaurant spoke so loudly that it was uncomfortable to be in a place listening to people not talking but shouting and the situation that bothered me the most was that a young man who I was obviously going through a drug overdose I was practically on the floor and seeing the staff at that restaurant like nothing was happening broke my heart

Bret Roebling

Dirty and not your usual McDonalds. They were pretty busy.

Atmosphere: 2

Food: 4

Service: 4

Andres Guzman

Place is horrible. First time my sins burger had a hair and the second time, which I should have never gone back, they left the wax paper on my burger.

Atmosphere: 1

Service: 1

BA MFA

Terribly managed. Runs out of food on a daily basis. Even if it's a popular location, even if they are under staffed, that is all the more reason for a manager to order enough food to not run out. Regularly I have waited several minutes in the drive through only to leave because they were out of what I was waiting to order. The other day my girlfriend and I waited 15 minutes to be told that the only thing we ordered, that they still had, was fries. What is it like for the two or three people working thier butts off all day just to have to appologize to customers one after the other?

Atmosphere: 3

Food: 3

Service: 5

L. M.

Keep driving. Find another McDonald's.Maybe these employees are kind to some customers but not all evidently and the TRUTH is I gave it several chances over a long span of time and now I'm here to tell y'all real loud that whatever they will do to one? They are capable of doing to any and ALL!! May KARMA bring them a full return. True colors always get revealed. So don't believe a single solitary good rating you may read of this establishment. It's likely a friend, partner, manager, or spouse writing it, not a general passerby."Wolves in sheep's clothing" my friends.Devil's Lair..... and toxicity will find its next victim. “Three things cannot be long hidden......... the sun, the moon, and the truth"!!!!!! –Native American Quote. Like I said, don't bother. KEEP IT MOVING!!!DO YOURSELF A HUGE FAVOR..................KEEP YOU, YOUR FAMILY AND FRIENDS SAFE; FIND ANOTHER MCDONALDS. TOOTALOO YA NASTY F's.

Bennu2u

One of the soda flavors in the fountain had syrup. Was double charged for an item and would not give me a refund.

Atmosphere: 2

Food: 2

Service: 1

karen

Made to wait 25 minutes for my drive through order, and they still got it wrong. Wasn't even given an apology.

Atmosphere: 1

Food: 1

Service: 1

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