I was genuinely impressed with the service here. My sister ordered an omelette, and while it took a bit longer to arrive than expected, the response was remarkable. After my husband and I received our meals, my sister was still waiting. When her omelette finally came out, the owner personally came to our table to apologize sincerely for the delay. He explained that the first omelette didn’t come out right, so he remade it because he wanted her to enjoy a proper meal. That level of care and accountability is rare—and it left a lasting impression. The food was good, but the service was truly outstanding. I’ll be recommending this restaurant for that reason alone.
Clara Brown
Historically I considered Alta a go-to when visiting our summer home in the Berkshires. The interaction I had with staff last night tainted this perception. If someone forgets their identification at a relatively high end joint I’m accustomed to this person being greeted when the sincerest apologies that they cannot be served. Instead I was treated like an absolute degenerate until I went home and returned with identification. It really shouldn’t require management get involved to apply basic conflict resolution and customer service skills. Having worked in hospitality in the Berkshires as a teenager, I can confirm this is a must upon being hired given the echelon of visitors in the area. I’m sad I will no longer return here.
Ro K
I've been coming here for years, and notice each year that the tap water has the STRONGEST chlorine smell. So order bottle water? Yes, last night I did. However, I'm also eating vegetables washed in that chlor water, and the soups are made with that same water, too. The brocolli soup had some after taste, and I wonder if that is the reason why?
So, I go once a season, hoping they have fixed this problem, but it persists. And it turns me off.
Granted, not everyone is as sensitive as me, but for those that are - it's definitely an issue!! It's funny, the restaurant the next block over has normal tasting tap. In my humble opinion, they would sure benefit from an in house filtration system.
Michael Hebert
Excellent, fresh food. Plenty of amazing options. Service was on point.
Noah Revesz
The dinner at Alta was perfect. I highly recommend getting a reservation though if you have luck like we had then there will be a cancellation. The food was great and the Mocktails were so delicious. The duck and the salmon were both so great and I highly recommend getting them as well as the crab cakes which were great. The service was amazing and they were so nice and treated us greatly. The wait is totally worth it, but the wait isn’t too long. The atmosphere was amazing and so beautiful.
Patt Pagliarini
We had a wonderful evening with Justin and the other staff. Food was amazing. Tried to back a second night but it was too crowded at the bar (other people love it too)
Jason
The food was decent! Service isn't bad and the atmosphere is incredible. Although my son applied to work as a server (he's been in the fine dining industry as a bartender/server for 3 years). The manager whose name I don't know completely disgusted my son when he called and asked about working at Alta.
Steven Bonfante
We went to Alta for our 42 anniversary and it was well worth it. I had the duck and my wife had the swordfish. Both were excellent. The host/owner was very accommodating when we wanted to switch our reservation from inside to outside. Our waiter Trevor was very knowledgeable about the menu and wine recommendations. A great experience.
Recommended dishes: Seared Duck Breast
Mae
Had our anniversary dinner here and loved the food, service, and the very dog friendly staff, especially our waitress Emma. She is super sweet, attentive, brought out a bowl of water for our dog, and surprised us with complimentary macarons for our special day. The hummus, Mediterranean salad were delicious and the flight of white wine pared well with the salmon. The roasted pork cheeks are tender and delicious. Highly recommend this restaurant.
Atmosphere: 5
Food: 5
Service: 5
Nancy Lou Riccio
Our favorite restaurant in Lenox.And our favorite dish is the duck with salt caramel sauce..the drinks and deserts are excellent and the service is perfect.
Recommended dishes: Pan Seared Salmon, Braised Pork Cheeks, Chocolate MI-CUIT
Jacques Barber
Great food
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Seared Duck Breast
Arnaud K
Beautiful restaurant with high-end cuisine and exceptional service. The French owner orchestrates the place like a symphony. We'll definitely return. Be sure to make a reservation, as they're often fully booked.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seared Duck Breast
Jeffrey Cito
Very consistent. Staff is always welcoming and the meals are prepared perfectly. The drink's are great as well.
I was genuinely impressed with the service here. My sister ordered an omelette, and while it took a bit longer to arrive than expected, the response was remarkable. After my husband and I received our meals, my sister was still waiting. When her omelette finally came out, the owner personally came to our table to apologize sincerely for the delay. He explained that the first omelette didn’t come out right, so he remade it because he wanted her to enjoy a proper meal. That level of care and accountability is rare—and it left a lasting impression. The food was good, but the service was truly outstanding. I’ll be recommending this restaurant for that reason alone.
Historically I considered Alta a go-to when visiting our summer home in the Berkshires. The interaction I had with staff last night tainted this perception. If someone forgets their identification at a relatively high end joint I’m accustomed to this person being greeted when the sincerest apologies that they cannot be served. Instead I was treated like an absolute degenerate until I went home and returned with identification. It really shouldn’t require management get involved to apply basic conflict resolution and customer service skills. Having worked in hospitality in the Berkshires as a teenager, I can confirm this is a must upon being hired given the echelon of visitors in the area. I’m sad I will no longer return here.
I've been coming here for years, and notice each year that the tap water has the STRONGEST chlorine smell. So order bottle water? Yes, last night I did. However, I'm also eating vegetables washed in that chlor water, and the soups are made with that same water, too. The brocolli soup had some after taste, and I wonder if that is the reason why?
So, I go once a season, hoping they have fixed this problem, but it persists. And it turns me off.
Granted, not everyone is as sensitive as me, but for those that are - it's definitely an issue!! It's funny, the restaurant the next block over has normal tasting tap. In my humble opinion, they would sure benefit from an in house filtration system.
Excellent, fresh food. Plenty of amazing options. Service was on point.
The dinner at Alta was perfect. I highly recommend getting a reservation though if you have luck like we had then there will be a cancellation. The food was great and the Mocktails were so delicious. The duck and the salmon were both so great and I highly recommend getting them as well as the crab cakes which were great. The service was amazing and they were so nice and treated us greatly. The wait is totally worth it, but the wait isn’t too long. The atmosphere was amazing and so beautiful.
We had a wonderful evening with Justin and the other staff. Food was amazing. Tried to back a second night but it was too crowded at the bar (other people love it too)
The food was decent! Service isn't bad and the atmosphere is incredible. Although my son applied to work as a server (he's been in the fine dining industry as a bartender/server for 3 years). The manager whose name I don't know completely disgusted my son when he called and asked about working at Alta.
We went to Alta for our 42 anniversary and it was well worth it. I had the duck and my wife had the swordfish. Both were excellent. The host/owner was very accommodating when we wanted to switch our reservation from inside to outside. Our waiter Trevor was very knowledgeable about the menu and wine recommendations. A great experience.
Recommended dishes: Seared Duck Breast
Had our anniversary dinner here and loved the food, service, and the very dog friendly staff, especially our waitress Emma. She is super sweet, attentive, brought out a bowl of water for our dog, and surprised us with complimentary macarons for our special day. The hummus, Mediterranean salad were delicious and the flight of white wine pared well with the salmon. The roasted pork cheeks are tender and delicious. Highly recommend this restaurant.
Atmosphere: 5
Food: 5
Service: 5
Our favorite restaurant in Lenox.And our favorite dish is the duck with salt caramel sauce..the drinks and deserts are excellent and the service is perfect.
Restaurantji Recommends
We love Alta! It is our go-to place in Lenox.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pan Seared Salmon, Braised Pork Cheeks, Chocolate MI-CUIT
Great food
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Seared Duck Breast
Beautiful restaurant with high-end cuisine and exceptional service. The French owner orchestrates the place like a symphony. We'll definitely return. Be sure to make a reservation, as they're often fully booked.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seared Duck Breast
Very consistent. Staff is always welcoming and the meals are prepared perfectly. The drink's are great as well.
Atmosphere: 5
Food: 5
Service: 5
not a good experience
Atmosphere: 3
Food: 4
Service: 3
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