Haven

8 Franklin St, Lenox
(413) 637-8948

Recent Reviews

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Tiffany Cheung

Haven has been our go-to spot for brunch and lunch for over five years, and it has never disappointed. From the moment you walk in, they have delicious seasonal specials and a wide assortment of delectable baked goods from lemon cake slices, special turtle bars, chocolate squares, carrot cake, to ginger molasses cookies, among many others. This place has become a true favorite for good reason—the food is always fresh, with an emphasis on local ingredients that shine in every dish.

The menu is a beautiful balance of comfort and creativity, with seasonal offerings that highlight the best of what’s available. Whether you're enjoying their signature smoked salmon eggs benedict, a grilled pesto mozzarella chicken sandwich, a hearty soup, or a fresh salad, the quality of the ingredients is always top-notch. The savory baked goods are also such a treat, including their ham and gruyere biscuits. Pair them with one of their aromatic lattes (our favorite is the earl grey vanilla or jasmine maple latte) or creative seasonal drinks, and you’ve got yourself a perfect meal.

What really sets Haven apart, though, is the friendly atmosphere. The staff has always been warm and welcoming. It's clear that many regulars feel the same way, as it’s often very busy from the moment they open until they close. It’s a place that’s equally perfect for catching up with friends and family or enjoying a peaceful solo meal.

Haven even offers holiday meals, including Thanksgiving and Christmas specials. This Thanksgiving, we were far away from other family members and due to a busy work schedule, we tried their Thanksgiving dinner and it was great!

Despite being a local favorite and always busy, the service is consistently excellent, and I never feel rushed or overlooked. It’s no surprise this place has remained a beloved staple for so many years. If you're looking for a spot that combines amazing food, friendly service, and a cozy atmosphere, Haven is a must-visit!

Atmosphere: 5

Food: 5

Service: 5

Sarah Leidhold

Such a lovely environment with delicious coffee and tasty, health-conscious food! Also the service was so friendly! Thank you!

Atmosphere: 5

Food: 5

Service: 5

Alex Issokson

AMAZING pastries and baked goods here. The gingerbread blondie was insanely good and came highly recommended. I also loved the oatmeal chocolate chip cookie and their “dirt bombs” which were essentially these small cinnamon donut-like things. I saw some tasty breakfast items that people were ordering sitting down so don’t miss out!

Atmosphere: 5

Food: 5

Service: 5

Terry Johnson

After having lunch in Lee, MA, we drove over to Lenox Massachusetts. What a beautiful western Massachusetts town. While there we went to this coffee shop. My wife had tea and I coffee which were very good. In addition we shared a piece of carrot cake which was truly outstanding. This quaint little coffee shop fits his area very nicely.

Atmosphere: 4

Food: 5

Service: 5

hanna dus

I was home in Lenox, where I live and came to have a breakfast/brunch with my family where my sister was grossly verbally abused by staff.

Atmosphere: 1

Food: 2

Service: 1

holly silver

Delicious experience. The best omelet I have ever had. The croissant French toast was also fantastic. Wish this place was in my regular dining out rotation. A reason to drive to the Bershires for a mini break.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roasted Potatoes, French Omelette

Jessica Walsh

Both the food and coffee drinks were interesting and excellent. The tables were tight-- it felt cramped to me, but worth it for the food.

Atmosphere: 3

Food: 5

Service: 4

Kim Lindsay

I am a local who went to Haven frequently and was there Saturday with my friend. We got there at 9:15 and at 10:30 the woman who puts the numbers on the tables approached us and told us we were there long enough and she needed our table. There were three empty tables and the line was truly not a long line. She said if we bought something else we could stay. We hadn’t even finished our coffee. Needless to say we will never return there and you can bet that the rest of my friends and family will be told about this also. Too bad Haven. You don’t treat people like that.

Bianca D'Agostino

This was exactly what we were looking for — a cozy, local breakfast/brunch spot with good food and good drinks! We did take out for lunch, dine in for breakfast the next day. Creative yet familiar menu (croissant French toast, classic pancakes, chai pumpkin spice latte with oat milk) that was the perfect way to start our morning. Friendly staff, seat yourself, cozy space!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Buttermilk Pancakes

Ganesh B

Must visit place for breakfast or brunch if you are in the neighborhood.
We had an amazing experience with a little planning.😀 We visited them for breakfast on Friday morning. There was no wait, and street parking was ample. They do offer Wi-Fi for their patrons. You order the food at the counter and then grab a table.
Service was exceptional from start to finish.
We tried their Haven Omelet, Salmon Scrambled, Mushroom Toast and Candied Ginger Scone. We licked them all clean! :-)

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bakery, Scones

Ami Miron

Great latte!

Atmosphere: 5

Food: 5

Service: 5

Maïté Cousseau

The food was delicious we got the pancakes with blueberries and maple syrup and shared the avocado toast! The orange juice was also fresh and delicious!

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Blueberry Pancakes

Snezhana Z

Best Carrot Cake in New England) wish we had access to their recipe!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bakery, Santa Fe Omelet, French Omelette

Dave F

Unique place. Excellent French omelette and great coffee. Lousy parking on busy days but worth walking many blocks if that’s what it takes to find a spot.

Atmosphere: 4

Food: 5

Service: 5

Louisa Rigali

Perfect fucking day for a House-Roasted Turkey Sandwich and a Maple-Jasmine Latte on the Haven patio (bomb soundtrack too) 🙌🏻

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