Food was delicious all around . I have had Tuna sashimi at food markets in Japan. Daikanyama's tuna was comparable. However. the service was quite slow, and we had to remind our server of the salad and soup that was part of a meal. Not what you expect. While a bit disappointed, we still will recommend and hope to try it again in the future.
Atmosphere: 3
Food: 4
Service: 2
Christy D
A for service, F for sushi. Miso and salad were tastier than average. However the sashimi dinner was a major disappointment. The most boring possible selection of fish, served too cold to really taste it. Have had better fish from the grocery store sushi counter.
Atmosphere: 3
Food: 1
Service: 5
Maisam Dadgar
Pretty solid omakase but I wish it had more sushi pieces in it as opposed to salads. Tempura was really good as well.
Atmosphere: 5
Food: 4
Service: 4
Lei Z
3.5 on Yelp. I hope they can improve their service instead of spending their time on arguing with their customers online and in person. I ordered a soup and a noodle at a little bit after 7 pm. The front desk clerk said I would have to wait 10-15 minutes. In fact, I waited about 40 minutes. I told her she should let me know the actual waiting time earlier, the front desk clerk's excuse was "I gave you an estimated time." By the way, parking is not easy and You have to pay for the parking. I will not buy anything from here. You will know why the reviews on Yelp is 3.5.
Atmosphere: 3
Food: 3
Service: 1
Jacqui Yamada
Amazing specials.
Food: 5
Service: 5
Recommended dishes: Snowing Maki & Fuji Maki
Howard Phillips
The food was excellent although the menus I was handed was greasy. Nice atmosphere and service was friendly. I was told they had Perrier but was served another sparkling water, which is ok, just not was I was told they offered. Good experience overall other than the spooky looking handprints on the menu n
Atmosphere: 4
Food: 5
Service: 4
Huayi Zhang
Absolutely dreadful experience. From wrong orders to deceiving customers on the tip amount, the staff showed no accountability and were downright disrespectful. Portions were minuscule for the prices, and they sneakily included a 20% tip on the bill for a small group. When questioned, they were rude and even complained about us. Avoid this place like the plague. Management needs a serious wake-up call.
Atmosphere: 1
Food: 2
Service: 1
Kameille Fisher
Avoid This Restaurant: Terrible Experience
I regret dining at this restaurant and strongly advise against it. My recent visit left me feeling disrespected and deeply upset.
Firstly, a waiter dropped a piece of avocado onto our table while serving our salad. Instead of apologizing and promptly rectifying the situation, she nonchalantly asked if it was acceptable for us to eat it. This lack of accountability for her mistake was appalling.
Secondly, despite ordering a specific type of maki, we were served the wrong dish. While I understand mistakes can happen, the staff's response was unacceptable. They showed no remorse and even attempted to blame me for their error, citing unclear communication.
Furthermore, the portions of food were notably small considering the prices charged. This disparity between portion size and cost added to the overall dissatisfaction with the dining experience.
Additionally, I was shocked to discover that a 20% tip was automatically included on the bill, despite our party not exceeding four individuals. When questioned about this, the waiter evaded the issue and only begrudgingly adjusted the tip percentage after I insisted. However, even after specifying a lower tip amount, I was met with eye-rolling and blatant disregard for my request.
To add insult to injury, my friend overheard the waiter complaining about me to a colleague, further exacerbating the already unpleasant experience.
In summary, the combination of poor service, lack of accountability, disproportionately small food portions for the price, and disrespectful behavior makes this restaurant one to avoid at all costs. My hope is that management takes these concerns seriously and implements necessary changes to improve the dining experience for future patrons.
Atmosphere: 1
Food: 1
Service: 1
Ben Zhang
This place sucks
Atmosphere: 1
Food: 1
Service: 1
임daniel
Bad service takes long too much time for the food to come out
4/21/24Terrible experience tonight!3 of us coworkers decided to go to this restaurant after a long day of work. This was a night to celebrate our Manager’s vacation take off! She loves sushi so much and we were excited to dine here! What was our experience? We waited almost an hour to get our entree’s. We realized two of the orders were incorrect! The portions are very small for such prices. We called the hostess over to explain the issues all she did was laugh! Judy the owner / chef yelled at us talking very loudly and not taking responsibility for the way the dishes were made! We stated that certain seafood was missing in 2 of the orders. After 10 minutes of all 3 of us being reprimanded. We finally said enough! We got charged 120.00 all they did was give 12.00 discount which was outrageous! One of the meals was just a bowl of rice and hardly any seafood! We will never ever go here again. The plating was not cute we felt for such high prices for seafood dishes that seafood would be included in the dishes themselves. I do not recommend this restaurant to anyone! With so many options in Massachusetts research before choosing this place!!!! Judy and the hostess are not very good at servicing the public what a shame honestly!
Elizabeth Chiu
My coworkers and I decided to have dinner on a busy Sunday night. The wait was over forty minutes long to be served our entrees. At the end of the meal we told the hostess that our entrees were extremely underwhelming. The chef/owner came out to our table to correct us and say that we were that ones at fault and took zero accountability. Then she proceeded to argue with us in front of all the guests. Overall, the customers service was appalling. Everyone in the restaurant was uncomfortable including the rest of the guests. I have dined here before and never had a problem with the food or staff until now. The Hostess and Chef did not act professionally in front of the guests. They were not apologetic or accommodating at all. I used to consider this restaurant elevated and higher end than most sushi spots. But now the quality of the food and customer service is extremely poor considering the prices they charge.
Atmosphere: 2
Food: 3
Service: 2
Ted Chan
We’ve been regulars here for a long time but service has gotten quite slow. They have a lot of staff not hustling. Food is well-prepared and fresh if you go off hours.
Food was delicious all around . I have had Tuna sashimi at food markets in Japan. Daikanyama's tuna was comparable. However. the service was quite slow, and we had to remind our server of the salad and soup that was part of a meal. Not what you expect. While a bit disappointed, we still will recommend and hope to try it again in the future.
Atmosphere: 3
Food: 4
Service: 2
A for service, F for sushi. Miso and salad were tastier than average. However the sashimi dinner was a major disappointment. The most boring possible selection of fish, served too cold to really taste it. Have had better fish from the grocery store sushi counter.
Atmosphere: 3
Food: 1
Service: 5
Pretty solid omakase but I wish it had more sushi pieces in it as opposed to salads. Tempura was really good as well.
Atmosphere: 5
Food: 4
Service: 4
3.5 on Yelp.
I hope they can improve their service instead of spending their time on arguing with their customers online and in person.
I ordered a soup and a noodle at a little bit after 7 pm. The front desk clerk said I would have to wait 10-15 minutes. In fact, I waited about 40 minutes. I told her she should let me know the actual waiting time earlier, the front desk clerk's excuse was "I gave you an estimated time." By the way, parking is not easy and You have to pay for the parking. I will not buy anything from here. You will know why the reviews on Yelp is 3.5.
Atmosphere: 3
Food: 3
Service: 1
Amazing specials.
Food: 5
Service: 5
Recommended dishes: Snowing Maki & Fuji Maki
The food was excellent although the menus I was handed was greasy. Nice atmosphere and service was friendly. I was told they had Perrier but was served another sparkling water, which is ok, just not was I was told they offered. Good experience overall other than the spooky looking handprints on the menu n
Atmosphere: 4
Food: 5
Service: 4
Absolutely dreadful experience. From wrong orders to deceiving customers on the tip amount, the staff showed no accountability and were downright disrespectful. Portions were minuscule for the prices, and they sneakily included a 20% tip on the bill for a small group. When questioned, they were rude and even complained about us. Avoid this place like the plague. Management needs a serious wake-up call.
Atmosphere: 1
Food: 2
Service: 1
Avoid This Restaurant: Terrible Experience
I regret dining at this restaurant and strongly advise against it. My recent visit left me feeling disrespected and deeply upset.
Firstly, a waiter dropped a piece of avocado onto our table while serving our salad. Instead of apologizing and promptly rectifying the situation, she nonchalantly asked if it was acceptable for us to eat it. This lack of accountability for her mistake was appalling.
Secondly, despite ordering a specific type of maki, we were served the wrong dish. While I understand mistakes can happen, the staff's response was unacceptable. They showed no remorse and even attempted to blame me for their error, citing unclear communication.
Furthermore, the portions of food were notably small considering the prices charged. This disparity between portion size and cost added to the overall dissatisfaction with the dining experience.
Additionally, I was shocked to discover that a 20% tip was automatically included on the bill, despite our party not exceeding four individuals. When questioned about this, the waiter evaded the issue and only begrudgingly adjusted the tip percentage after I insisted. However, even after specifying a lower tip amount, I was met with eye-rolling and blatant disregard for my request.
To add insult to injury, my friend overheard the waiter complaining about me to a colleague, further exacerbating the already unpleasant experience.
In summary, the combination of poor service, lack of accountability, disproportionately small food portions for the price, and disrespectful behavior makes this restaurant one to avoid at all costs. My hope is that management takes these concerns seriously and implements necessary changes to improve the dining experience for future patrons.
Atmosphere: 1
Food: 1
Service: 1
This place sucks
Atmosphere: 1
Food: 1
Service: 1
Bad service takes long too much time for the food to come out
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Excellent food. Service was slow.
Atmosphere: 4
Food: 5
Service: 3
Interesting menu. Incredible service. Just visit.
Atmosphere: 5
Food: 5
Service: 5
4/21/24Terrible experience tonight!3 of us coworkers decided to go to this restaurant after a long day of work. This was a night to celebrate our Manager’s vacation take off! She loves sushi so much and we were excited to dine here! What was our experience? We waited almost an hour to get our entree’s. We realized two of the orders were incorrect! The portions are very small for such prices. We called the hostess over to explain the issues all she did was laugh! Judy the owner / chef yelled at us talking very loudly and not taking responsibility for the way the dishes were made! We stated that certain seafood was missing in 2 of the orders. After 10 minutes of all 3 of us being reprimanded. We finally said enough! We got charged 120.00 all they did was give 12.00 discount which was outrageous! One of the meals was just a bowl of rice and hardly any seafood! We will never ever go here again. The plating was not cute we felt for such high prices for seafood dishes that seafood would be included in the dishes themselves. I do not recommend this restaurant to anyone! With so many options in Massachusetts research before choosing this place!!!! Judy and the hostess are not very good at servicing the public what a shame honestly!
My coworkers and I decided to have dinner on a busy Sunday night. The wait was over forty minutes long to be served our entrees. At the end of the meal we told the hostess that our entrees were extremely underwhelming. The chef/owner came out to our table to correct us and say that we were that ones at fault and took zero accountability. Then she proceeded to argue with us in front of all the guests. Overall, the customers service was appalling. Everyone in the restaurant was uncomfortable including the rest of the guests. I have dined here before and never had a problem with the food or staff until now. The Hostess and Chef did not act professionally in front of the guests. They were not apologetic or accommodating at all. I used to consider this restaurant elevated and higher end than most sushi spots. But now the quality of the food and customer service is extremely poor considering the prices they charge.
Atmosphere: 2
Food: 3
Service: 2
We’ve been regulars here for a long time but service has gotten quite slow. They have a lot of staff not hustling. Food is well-prepared and fresh if you go off hours.
Food: 4
Service: 3
Recommended dishes: Pork Katsu, Edamame
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