The Upper Crust Pizzeria

41 Waltham St, Lexington
(781) 274-0089

Recent Reviews

david kess

great pizza .. just forget the cost!!!!!

Atmosphere: 5

Food: 5

Service: 5

Corrine T.

The gluten free pizza is the best in the area in both size and quality. We always pickup but they also have delivery.

Nicole Carbary

Dietary restrictions: gluten free is delicious!

Atmosphere: 5

Food: 5

Service: 5

Jennifer Lacy

The pizza is consistently outstanding (and I’m from NJ). They really impressed us tonight when we were delivered the wrong pizza. We called and let them know, and without hesitation, they cooked and delivered the correct one, and comped us the wrong one Great service.

Food: 5

Service: 5

Joseph D'Arco

Pizza was cold and raw. They said 25 mins, I was there in 15 mins. It was waiting, cold and raw. The Indian guy doesn’t know how to cook pizza. They’re lazy. The over weight woman on her phone waited till she was done to ring me up. Their job isn’t hard and they still can do it well.

Atmosphere: 1

Food: 1

Service: 1

Dee

Questionable customer service.Food doesn't taste like food.Pepperoni with no taste.How is that possible?Pizza toppings not baked into pizza and FALLING off. Where is the pizza sauce? Where is the flavor? Bland tasting fake food. Brownie didn't taste as a brownie should. Chicken tenders were actually decent. Will not return. Don't bother coming here for pizza... Seriously ?

Food: 2

Service: 2

Matt Campbell

I've never had a pizza that wasn't raw in the center from this place. I've ordered 5 or 6 times from this place, asked for pizza to be well done.Never had a satisfactory experience from this location

Food: 4

Service: 1

Kiersten Campbell

I ordered takeout from here yesterday. One of the items I ordered was missing. The pizza itself did not have good flavor, and the crust was so thin and soggy that the pieces fell apart when I picked them up. I felt sick after eating some of it and would definitely never order from here again.

Food: 1

Service: 1

Ken Sternberg

My slice of mushroom, onion and peppers was really terrific. Crust is obviously made with the proper 00 flour. Friendly service. The reason for three stars is that the place was extremely sloppy. The trash bin was overflowing. Tables were filthy from previous diners’ food.

Atmosphere: 3

Food: 5

Service: 5

Robert Puopolo

Bought 6 individual slices on Thursday afternoon that where oily and soggy. Worst pizza I have ever had.

Food: 1

Gary Watts

Filthy! No clean tables! Empty shakers! Employees all on their phones while everything in disarray. Cheapest of ingredients.

Atmosphere: 1

Food: 2

Service: 1

Ting Xu

Drak and dry chicken wings and not fresh pizza delivered home with 15% tip charged and delivery fee.

Food: 1

Cosmo Guerini

They're alright! Service can be slow, but it's not a bad place to get pizza.

Atmosphere: 3

Food: 4

Service: 3

Cedric Hubeau

Best pizza around. Great selection, and many customizations possible! I have known the Upper Crust pizza for 20+ years. It's very good crust, marinara, and toppings. Order (online), pick up promptly, and enjoy. That easy. You can eat on site, but it ain't Capital Grille - what did you imagine? delivery (3rd party) can be sluggish. Again, it's not about the pizza. Reviews should not be about the weather that day! Not mentioning plain lies about their experience. Did not know so many crazies lived here.

Atmosphere: 2

Food: 5

Service: 4

Recommended dishes: The State House

Mighty Mike

Best pizza around!! Awesome customer service!! Old school thin crust pizza my favorite!! If your in the area definitely worth checking out!!

Atmosphere: 5

Food: 5

Service: 5

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