Batch Ice Cream Scoop Shop

Batch came and hosted an ice cream truck event for staff at my school. They were quick to respond to emails, set up on time, very friendly, and the ice cream was tasty! Such a great success and would definitely recommend them to anyone!

Got an Oreo milkshake and it’s honestly one of the best milkshakes I’ve had. Better then I thought it would be

I absolutely love Batch Ice cream!! I grew up in the area, and always find time to get some while visiting. The young lady with brown hair who served me today (4/15) during my visit was an absolute joy! Amazing customer service, and so kind!!! She was excited to explain all the new flavors. 10/10 would recommend!!

The Ludlow 250th Celebration Committee LOVES Batch ice cream. We have had them at all of our celebratory events and our guests are happy we did. Their ice cream is absolutely delicious. We highly recommend Batch for your next event.

Excellent place to get ice cream 🍦

Cute little ice cream shop!
Some info about the vegan ice cream:
(A) It's very good!! A tad soft but delicious, and not overly sweet
(B) They actually have four vegan flavors, not including their two sorbet options.
Vanilla, Coffee, Cinnamon, and Pumpkin. See pictures

The woman serving the ice cream was very helpful. She allowed us to sample flavors and told us about how they are always taking suggestions for new flavors. Will 100% be going back

Atmosphere: 5

Food: 5

Service: 5

Great vegan ice cream

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Waffle, Raspberry Sorbet, Gummy Bears

2nd time we had them at our company and also had them at the UMASS football game. EXCELLENT ice-cream! Super friendly and when I asked for a top to my cup to take home to my wife it was no problem. Can't wait to visit the store in Longmeadow! And my wife said it was the best strawberry ice-cream she's ever had!

Atmosphere: 5

Food: 5

Service: 5

Pricy but Delicious!

Atmosphere: 5

Food: 5

Service: 5

We booked the Batch truck for our son’s birthday party. It was a huge hit! In addition to the amazing ice cream, the overall service and ease of booking was wonderful. Strongly recommend.

Love this place! Met the owners last year and they were really nice and happy! The wife makes the different ice creams and she let my daughter try one of her new mixes with ginger. Really great! Glad they have two locations too!

Atmosphere: 5

Food: 5

Service: 5

Umass UPC worked with Batch on Big Chill this Spring and they were delightful to partner with! The ice cream is always a hit with the students and everything was made very easy for us!

Out of 10 stars this place gets a 1000000000000

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mint Chocolate Chunk, Cookie, Strawberry, Oreo Pieces, Reeses Cups, Chocolate Chip

Never again..went in for a large dish if ice cream..she put in one scoop, scooped out another which was nice size.. instead of just letting me have the bigger scoop she, in front of me, sliced it in half, at that point the whole dish barely reached the lip of the cup..and she did it in front of me..bad PR, and heaven forbid she let me get the bigger scoop..not good..
I was regular there but never again..

Service: 1