Dunkin'

560 Bridge St, Lowell
(978) 710-7884

Recent Reviews

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Jordan Carroll

Order was made wrong twice. I asked for an iced coffee with cream, sugar, and flavoring, but received plain coffee with no ice or flavoring both times. Staff remade it, but it was still incorrect. Attention to detail needs improvement

Service: 1

Crystal Prince

Horrible service. Yesterday I went here and both my drinks were made wrong and I forgot my Sandwich when I came back to get a refund The manager was not there so they told me to come back in an hour. When I came back in an hour they tried to tell me I couldn't get a refund that they would remake my stuff. I did not want my stuff remade. Then the employee who made the food tried to tell me that I took the sandwich twice. So they were accusing me of stealing food that I purchased and never received. Then I told the manager I want my refund. You can look on the camera if you want to to see that I did not get my food. The manager then apologized and gave me my refund. But it is just so ridiculous and very upsetting that I had to go through all of that. I will never go here again .

Atmosphere: 1

Food: 1

Service: 1

Michael Salem

Ordered an iced macchiato with extra espresso, an egg and cheese on a sesame bagel, and a double chocolate donut. What I received was iced milk with one espresso shot, an egg and cheese on a plain bagel with burnt cheese, and a donut variety I’m unfamiliar with. I didn’t place a very complex order.

Food: 1

Service: 1

Erin Bean

i recently moved up the street and just want to say, the team here is very kind and patient even when they’re clearly overwhelmed w orders, and i wanted to specifically shout out Victor who usually works the food- he’s always in a good mood and tries to make customers feel the same.

Service: 5

Sam Young (Sam)

Surprised to see Ronnie's review posted two days ago, as I experienced the same thing today. Ordered Latte today but didn't taste any milk/cream. A few hours later, I experienced a headache and stomach hurt.

Food: 1

Service: 2

Ronnie Coldman

stopped by here yesterday for a breakfast sandwich and some coffee. 6 hours later my stomach started to hurt really bad and I ended up with food poisoning. whoever was handling the food that day was being very careless.

Atmosphere: 2

Food: 1

Service: 2

Issy William

Bro I got food poisoning, they also got 90% of my order wrong and I was missing a sandwich

Atmosphere: 1

Food: 1

Service: 1

Guang Yang

Surprised to see Ronnie's review posted two days ago, as I experienced the same thing today. Ordered Latte today but didn't taste any milk/cream. A few hours later, I experienced a headache and stomach hurt.

Food: 1

Service: 2

Ronnie

stopped by here yesterday for a breakfast sandwich and some coffee. 6 hours later my stomach started to hurt really bad and I ended up with food poisoning. whoever was handling the food that day was being very careless.

Atmosphere: 2

Food: 1

Service: 2

Samantha Searles

I don't usually review places after a single visit, but this was ridiculous. I ordered two muffins and two omelette bites. It took a full 3 minutes for the two women working to start making the omelette bites even as I stood there with nobody in line behind me and only one mobile drink order being prepared. They were two busy talking, both to each other and on the phone. The woman who heated the omelette bites handled her phone with the same gloves she touched my food with. I'm not even that much of a germaphobe but phones are generally gross and hers was all over the food prep area. I won't be back.

Atmosphere: 3

Food: 3

Service: 1

VICTOR Estrada

I work there and I take my BACON SERIOUSLY. im serious....
Besides that treat me right and I'll treat you even better.

Vegetarian options: Green Goddess wrap, bagels, stuffed bagels, croissants, avocado toast.

Parking: Parking here is like first come first serve but it's enough for 40 cars, I think....

Wheelchair accessibility: I personally hold the door for my guy "DAVE", everyday I be working. He's always riding in that wheelchair, iykyk. The coolest dude. So, yes, wheelchairs are welcomed but if you have four guys with wheechairs inside store then, maybe, you'll have a problem.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns, Dunkin' Energy, Dunkin' Refreshers

Kiya homan

Its a

Atmosphere: 4

Food: 3

Service: 4

Jean Efraim DOSSOUS

I bought iced coffee one morning. It was really iced with coffee but not coffee with ice. Because the cup was already filled with ice when they come to add coffee, caramel, sugar and cream. ???
Besides this, it's a quick run in run out place for your quick desserts and goodies...

Maria Santiago

A very clean place, attentive and friendly staff

Atmosphere: 5

Food: 5

Service: 5

Estonia Country

I have ordered $15 worth of coffee they won’t except $50 bills.
Save my money spending somewhere else.

Atmosphere: 1

Service: 1

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