Dunkin'
182 Riverside St, Lowell
(978) 788-2069
Recent Reviews
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I ordered a bagel, egg, and cheese through the app. When I arrived they said they ran out of bagels. So I asked to be refunded for the purchase and they said they could not do it. Had to do it through the app. When I went on the app to do it said the “chat” was down to request it. They said to call the Dunkin customer service. I called and was on hold for ten minutes. Hung up. Never got my food and paid for it. Be aware.
Service: 1
Got to love a nice hot Dunkin Donuts coffee.
Atmosphere: 5
Food: 5
Service: 5
I would love to tell anyone that works or goes to this local dunkin's. JADE she is the most sweetest and kindest young lady there.I'd love to go there just to talk or see her. She's a really nice lady she listen she doesn't get orders wrong.And she has an impeccable, and perfect attitude while working.She treats everyone with respect and apologies alot. thank you for you're service jade your a very sweet lady. if you ever see this!
Atmosphere: 4
Food: 4
Service: 5
20 minute wait for a coffee. Dont come here its next to a college
Atmosphere: 1
Food: 1
Service: 1
The staff said they did not want to take my order or work so I walked out!
Four staff members standing around doing nothing!
Very close to my house. Very filling.
Atmosphere: 5
Food: 5
Service: 5
lady with dark hair in the blue shirt was super patient and helpful during a crazy rush
Atmosphere: 5
Food: 4
Service: 5
One of the better dunkins I have been at. The employees are nice.
Atmosphere: 5
Food: 5
Service: 5
Weakest brewed coffee I've had from a Dunkin. They served me slightly brown hot water. I got home and poured it into a mug and it was so close to water that I could see the bottom of the mug. I don't expect gourmet coffee from Dunkin' but it's pretty insulting to serve this after a 20 minute wait in the store. A standard Coffee To Water ratio should not have to be called out by a customer at a chain that sells coffee. America couldn't run on this.
Atmosphere: 2
Food: 1
Service: 1
Can they learn how to follow the instructions and add things to a drink?
Restaurantji Recommends
Got a medium ice coffee with cream, sugar and espresso shot. It tastes like ice water.
Atmosphere: 3
Food: 1
Service: 4
Half the staff is on FaceTime or has AirPods in, consistently make drinks wrong. Go to the one on Varnum or Lakeview ave
Food: 4
Service: 1
yum yum
Atmosphere: 5
Food: 5
Service: 5
Great environment.
Atmosphere: 5
Food: 5
Service: 5
Very quick, the young lady was very friendly, even gave my dog, james a treat! Coffee was great!
Food: 5
Service: 5
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