What's going on with this location recently?? They messed up my order and the coffee tasted burnt. I asked to speak to the manager and the kid in front said she was busy with her boyfriend in the back?? Worst Dunkin in Lowell.
Atmosphere: 1
Food: 1
Service: 1
Jeannie R
I've been to this Dunkin location several times and the coffee is always burnt tasting. The quality of the coffee is not the only thing here suffering, I ordered a bagel sandwich with no egg (allergy) with only bacon and cheese instead I got an egg bagel with no cheese or bacon. Maybe instead of the staff hanging around playing on their phones they could put a little effort into their work. Probably the worst location in Lowell. Save yourself a trip and go to Middlesex St. or Chelmsford St.
Atmosphere: 1
Food: 1
Service: 1
Pete
Getting better need to have bathroom customers only. If you don't buy something you can't stay! it's a business not a hangout. Good job worker's
Vidal
Great environment friendly staff
Atmosphere: 5
Food: 5
Service: 5
Scott Reingold
Only guy in line, empty place at 4:24. 3 employees working. One dude and an orange braid woman never looked up or behind them to see me for 10 min, young girl walked back and forth then asked what I wanted. Then asked me 2 more times like I wasn’t saying exactly what I wanted.
I left with out a purchase because I was discussed with them all!
Get real help or frican close
Atmosphere: 2
Food: 2
Service: 1
Jorge Costa
Who don't love Dunkins?
Atmosphere: 5
Food: 5
Service: 5
Danny Torty
Why are you giving people frozen cream cheese 😑
Atmosphere: 3
Food: 1
Service: 3
Edigarious Roman-Autumn
When I was homeless two years ago, I’d buy something cheap and use the WiFi to send finished art commissions to people so that I had money. It’s too far away to eat at now. The employees were the best.
Nat
Every time I go here I get the best cold brew ever ! And the workers are so kind!
Atmosphere: 5
Food: 5
Service: 5
King Mannfrsh (King fresh)
The best Swiss and ham croissant stuffer in the world.
Most of the Dunkin I go to, they solved the issues. This Dunkin on Dutton St. The employee needs to get train on Dunkin App. I have receipt showing I order on the go. For some reason, the ticket didn't show on their end. Not, my fault, I have my proof and they didn't care. He was rude, he needs training how to talk to customers.
Atmosphere: 3
Food: 4
Service: 3
Bonni Chhan
Horrible horrible horrible!! Cooperate should check into this location!!
T Dixon
Left before ordering due to rude regular patrons and unorganized staff.
Atmosphere: 1
Service: 1
pamela febo
The experience was terrible, from ordering my coffee to the food. The employees were disorganized.
What's going on with this location recently?? They messed up my order and the coffee tasted burnt. I asked to speak to the manager and the kid in front said she was busy with her boyfriend in the back?? Worst Dunkin in Lowell.
Atmosphere: 1
Food: 1
Service: 1
I've been to this Dunkin location several times and the coffee is always burnt tasting. The quality of the coffee is not the only thing here suffering, I ordered a bagel sandwich with no egg (allergy) with only bacon and cheese instead I got an egg bagel with no cheese or bacon. Maybe instead of the staff hanging around playing on their phones they could put a little effort into their work. Probably the worst location in Lowell. Save yourself a trip and go to Middlesex St. or Chelmsford St.
Atmosphere: 1
Food: 1
Service: 1
Getting better need to have bathroom customers only. If you don't buy something you can't stay! it's a business not a hangout. Good job worker's
Great environment friendly staff
Atmosphere: 5
Food: 5
Service: 5
Only guy in line, empty place at 4:24.
3 employees working. One dude and an orange braid woman never looked up or behind them to see me for 10 min, young girl walked back and forth then asked what I wanted.
Then asked me 2 more times like I wasn’t saying exactly what I wanted.
I left with out a purchase because I was discussed with them all!
Get real help or frican close
Atmosphere: 2
Food: 2
Service: 1
Who don't love Dunkins?
Atmosphere: 5
Food: 5
Service: 5
Why are you giving people frozen cream cheese 😑
Atmosphere: 3
Food: 1
Service: 3
When I was homeless two years ago, I’d buy something cheap and use the WiFi to send finished art commissions to people so that I had money. It’s too far away to eat at now. The employees were the best.
Every time I go here I get the best cold brew ever ! And the workers are so kind!
Atmosphere: 5
Food: 5
Service: 5
The best Swiss and ham croissant stuffer in the world.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Most of the Dunkin I go to, they solved the issues. This Dunkin on Dutton St. The employee needs to get train on Dunkin App. I have receipt showing I order on the go. For some reason, the ticket didn't show on their end. Not, my fault, I have my proof and they didn't care. He was rude, he needs training how to talk to customers.
Atmosphere: 3
Food: 4
Service: 3
Horrible horrible horrible!! Cooperate should check into this location!!
Left before ordering due to rude regular patrons and unorganized staff.
Atmosphere: 1
Service: 1
The experience was terrible, from ordering my coffee to the food. The employees were disorganized.
Atmosphere: 1
Food: 1
Service: 1
Inaccurate service and filthy restrooms.
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