This is hands down my go-to Dunkin’ in the city. My order is always correct, and they do a great job with the refreshers as well as my new favorite drink, the Iced Matcha Latte.
The only small issue I’ve noticed lately is at the drive-thru window when ordering through the app. Sometimes they’ll hand me my drink and tell me to have a nice day without realizing I also ordered food or donuts. It’s nothing major, just seems like an occasional oversight.
Overall, still my favorite Dunkin’ and I’ll definitely keep coming back.
Atmosphere: 4
Food: 5
Service: 4
Brandy Dailey
My favorite Dunkins! The staff is amazing especially the lady named Christina. She is always fast, friendly and efficient. Everything is always right when she’s there. That place is a vibe!
Atmosphere: 5
Food: 4
Service: 5
Marz Barz
They don't mix the drink fully and fill up more than half the cup with ice. Also barely any donuts
Atmosphere: 2
Food: 1
Service: 1
Nelda Stewart
The service is to slow. But the coffee is always done perfectly.
Atmosphere: 5
Food: 5
Service: 3
George Yancosek
Burnt bagel, burnt coffee, this place should be closed
Atmosphere: 1
Food: 2
Service: 1
Robert Couillard
What's going on with this location recently?? They messed up my order and the coffee tasted burnt. I asked to speak to the manager and the kid in front said she was busy with her boyfriend in the back?? Worst Dunkin in Lowell.
Atmosphere: 1
Food: 1
Service: 1
Jeannie R
I've been to this Dunkin location several times and the coffee is always burnt tasting. The quality of the coffee is not the only thing here suffering, I ordered a bagel sandwich with no egg (allergy) with only bacon and cheese instead I got an egg bagel with no cheese or bacon. Maybe instead of the staff hanging around playing on their phones they could put a little effort into their work. Probably the worst location in Lowell. Save yourself a trip and go to Middlesex St. or Chelmsford St.
Atmosphere: 1
Food: 1
Service: 1
Pete
Getting better need to have bathroom customers only. If you don't buy something you can't stay! it's a business not a hangout. Good job worker's
Only guy in line, empty place at 4:24. 3 employees working. One dude and an orange braid woman never looked up or behind them to see me for 10 min, young girl walked back and forth then asked what I wanted. Then asked me 2 more times like I wasn’t saying exactly what I wanted.
I left with out a purchase because I was discussed with them all!
Get real help or frican close
Atmosphere: 2
Food: 2
Service: 1
Jorge Costa
Who don't love Dunkins?
Atmosphere: 5
Food: 5
Service: 5
Danny Torty
Why are you giving people frozen cream cheese 😑
Atmosphere: 3
Food: 1
Service: 3
Edigarious Roman-Autumn
When I was homeless two years ago, I’d buy something cheap and use the WiFi to send finished art commissions to people so that I had money. It’s too far away to eat at now. The employees were the best.
Clean Efficient
Should fire all the worker there
This is hands down my go-to Dunkin’ in the city. My order is always correct, and they do a great job with the refreshers as well as my new favorite drink, the Iced Matcha Latte.
The only small issue I’ve noticed lately is at the drive-thru window when ordering through the app. Sometimes they’ll hand me my drink and tell me to have a nice day without realizing I also ordered food or donuts. It’s nothing major, just seems like an occasional oversight.
Overall, still my favorite Dunkin’ and I’ll definitely keep coming back.
Atmosphere: 4
Food: 5
Service: 4
My favorite Dunkins! The staff is amazing especially the lady named Christina. She is always fast, friendly and efficient. Everything is always right when she’s there. That place is a vibe!
Atmosphere: 5
Food: 4
Service: 5
They don't mix the drink fully and fill up more than half the cup with ice. Also barely any donuts
Atmosphere: 2
Food: 1
Service: 1
The service is to slow. But the coffee is always done perfectly.
Atmosphere: 5
Food: 5
Service: 3
Burnt bagel, burnt coffee, this place should be closed
Atmosphere: 1
Food: 2
Service: 1
What's going on with this location recently?? They messed up my order and the coffee tasted burnt. I asked to speak to the manager and the kid in front said she was busy with her boyfriend in the back?? Worst Dunkin in Lowell.
Atmosphere: 1
Food: 1
Service: 1
I've been to this Dunkin location several times and the coffee is always burnt tasting. The quality of the coffee is not the only thing here suffering, I ordered a bagel sandwich with no egg (allergy) with only bacon and cheese instead I got an egg bagel with no cheese or bacon. Maybe instead of the staff hanging around playing on their phones they could put a little effort into their work. Probably the worst location in Lowell. Save yourself a trip and go to Middlesex St. or Chelmsford St.
Atmosphere: 1
Food: 1
Service: 1
Getting better need to have bathroom customers only. If you don't buy something you can't stay! it's a business not a hangout. Good job worker's
Restaurantji Recommends
Great environment friendly staff
Atmosphere: 5
Food: 5
Service: 5
Only guy in line, empty place at 4:24.
3 employees working. One dude and an orange braid woman never looked up or behind them to see me for 10 min, young girl walked back and forth then asked what I wanted.
Then asked me 2 more times like I wasn’t saying exactly what I wanted.
I left with out a purchase because I was discussed with them all!
Get real help or frican close
Atmosphere: 2
Food: 2
Service: 1
Who don't love Dunkins?
Atmosphere: 5
Food: 5
Service: 5
Why are you giving people frozen cream cheese 😑
Atmosphere: 3
Food: 1
Service: 3
When I was homeless two years ago, I’d buy something cheap and use the WiFi to send finished art commissions to people so that I had money. It’s too far away to eat at now. The employees were the best.
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