Gong Cha Lowell

1290 Westford St, Lowell
(978) 455-5646

Recent Reviews

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Mons E.

They made my drink correct once out of the 6-7 times I been there. Today was the last time seeing as the creamer or sweetener they used was clearly spoiled. I had a hectic day at work and noticed the clumps and questioned it for a moment, but maybe just maybe I had to mix it more. After I drank it halfway, it just did not taste right so I threw it out. One hour into drinking it my stomach hurt and had extreme nausea. They also gave a ton of pearls despite having it ordered correctly stating “light.” I tried far too many times to like this place, but my drink was always made wrong (I get the same thing over again). Also, keep in mind the times I’ve gone it was only busy there twice. Not sure what the excuse would be for poor customer service.

Akron Welch

Very good Boba. I will come back every time I can ❤️

Sreypich Em

I really love this place. The employees are so nice, one time I spilled my drink and they just make me a new one. This is my favorite boba place in town and I love boba milk tea so much.🥰

AAA BBB

Never disappoints, boba is great every time, nice employees

Atmosphere: 5

Food: 5

Service: 5

Daniel Fitzmaurice

The employees made things really easy for me to pick a drink and keep going so I drink the pearl milk tea, So good. I was kind of scared to get an adventurous drink but go for it!! Great place..

Kid-friendliness: They are nice to my kid so it seems fine.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Creme Brulee Strawberry Latte, Caramel Chocolate, Basil Seeds, Pearl, Aloe, Yogurt Drink, Mango Milk, Milk Foam, Pudding, Milk Foam Green Tea, Passionfruit Yogurt, Pearl Milk Tea and Bubble Waffle, Taro Smoothie

Zoe staines

big wow yummy wowie

Dietary restrictions: Sugar-grade for dietary requirements

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Milk Foam Peach Slush with Star Jelly

kevin L

this place changer to much goncha brown sugar milk tea large $

Atmosphere: 1

Food: 1

Service: 1

Mark True

They got the online orders wrong, giving mediums instead of larges but they allowed us to keep the mediums and made us the correct ones which was an acceptable fix. Delicious and well made Boba Tea!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pearl

Charles Shaw

Questionable cleanliness. Had a huge stomach problem with nausea and vomiting after having some of their tea with dairy and boba in it. Will try it a few more times to make sure but definitely got sick after trying it out

Atmosphere: 2

Food: 2

Service: 2

Cam Tu Truong

They ran out of Boba for our big group. The milk tea was good though. Friendly service and atmosphere. Fast serve!

Atmosphere: 5

Service: 5

Malina Prom

Found hair in our drink. How disgusting is that. Called and told the workers and they said they can give refund but we asked for another drink. My daughter went in and said that she felt disrespected smh. We honestly wouldn't lie about this when we go there 3x or 4 a week and I honestly wouldn't waste my gas driving all the way across town. Imagine how you'd feel if you found hair in an effing drink and supposedly they make the bones fresh every 4 hours? Smfh

Atmosphere: 5

Food: 1

Service: 1

Alex G.

Parking: If you don't mind walking like 3 minutes, there's a parking lot behind the building for the liquor store and subsequent plaza behind the building that's usually easy to find a spot in

Atmosphere: 5

Food: 5

Service: 5

Irais Rodriguez

Their flavor aren’t the same as another Gong Cha and the jelly and boba are poorly made

Luz Elena

Love this place. Good drinks and friendly

Atmosphere: 5

Service: 5

Recommended dishes: Pearl Milk Tea and Bubble Waffle

The Lord is my Savior

Love this place. Good drinks and friendly

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