Consistently good service. I'm not typically one to leave reviews for things, especially not big corporate fast food restaurants but this location is very well managed and my most recent time ordering delivery they went as far as to call me directly to substitute an item they'd run out of. I've been on both ends of food service and know this is not as common practice as it should be, almost anywhere else would just remove the item from the order.
Food: 4
Service: 5
Alex Sao
Okay so this was a weird one, I go to drive thru at midnight and order my food like a an ordinary customer in which I ordered a 10 piece nuggets and a large fry , the speaker was polite about my order as he rang me up, So now i pull up to the window and theres three windows , one was closed and theres the other two, that says pickup 1 and pickup 2 so i pull up to the nearest window thats says pickup 2 ands theres the crew member no offense fat spanish women handing me my food no biggie, so i get my food and then theres this grey car in front of me who is at the other window, mind you i saw him already grab his food so im just waiting for him to drive but no hes still at the window so im like okay i guess ill wait until he pulls up, then the spanish lady opens her drive thru window and randomly starts yelling "drive up!", so at this point im confused is she talking to me? or the grey car in front of me, so i pulled down my window and politely asked "are you talking to me?" I get No reply then im like okay then shes must be talking about the grey car, until then she repeatedly opens her drive thru window just to keep yelling drive up and the grey car is still there unresponsive and im unable to drive up because of the gray car so at this point im thinking whos at fault here me or the grey car because i did ask her you talking to me? But then i get nothing and the grey car is unresponsive, the spanish lady then rudely repeats her yelling so much at this point im about to get upset about this whole situation so i manage to drive up beside the grey car to exit the restaurant and as soon as I drive up the grey car finally pulls up behind me as i leave and i just got pissed throughout the whole thing, I don't who was at fault here but all I know is that I am not coming back to this specific Mcdonalds restaurant, not that the food is bad, it was actually good, it was just that whole situation was a misunderstanding and I hope you treat the customers better whoever the old spanish lady was.
Keyshla Ivette Rodrígüez
Quite efficient
Atmosphere: 4
Food: 4
Service: 4
Nakira Herook
My fiancee has dialysis at the center down the road so we sometimes go here when his ride runs late we went today 3-28-24 and the people were very nice the food was well cooked and the fries were actually hot not burn your mouth hot but comfortable eating temperature hot their was one person who was absolutely amazing I think it was the on duty manager at the time but I'm not sure she was beyond amazing this was the best McDonald's experience I've had in a very long time I got the chrispy chicken sandwich and my fiancee got the double bacon quarter pounder with cheese the ice-cream machine was actually working toParking: They have plenty of parking and they have a drive though
McDonald's in Lowell,corner of Mammoth Rd. Has a singing Customer Service rep that works the window ❤️ he's absolutely hilarious. Singing the McDonald's theme song along with a repeat of order back to you as a rap song. Love
Atmosphere: 5
Food: 5
Service: 5
Tyty U know
Place was messy and the service was awful. Took two times to get my order
Atmosphere: 1
Food: 5
Service: 2
mandy nutter
Food was very cold $35
Atmosphere: 5
Food: 1
Service: 1
Kimochi Iku
Ive had multiple terrible experiences from this location when it comes to making my food. The first time my burger was PINK and uncooked and the second time there was a peice of hair in my burger whoever works here isnt doing their job right. Disgusting.
Atmosphere: 1
Food: 1
Service: 1
Eva Mccormack
Fast clean nice people fresh foodParking: AlotWheelchair accessibility: Good
Consistently good service. I'm not typically one to leave reviews for things, especially not big corporate fast food restaurants but this location is very well managed and my most recent time ordering delivery they went as far as to call me directly to substitute an item they'd run out of. I've been on both ends of food service and know this is not as common practice as it should be, almost anywhere else would just remove the item from the order.
Food: 4
Service: 5
Okay so this was a weird one, I go to drive thru at midnight and order my food like a an ordinary customer in which I ordered a 10 piece nuggets and a large fry , the speaker was polite about my order as he rang me up, So now i pull up to the window and theres three windows , one was closed and theres the other two, that says pickup 1 and pickup 2 so i pull up to the nearest window thats says pickup 2 ands theres the crew member no offense fat spanish women handing me my food no biggie, so i get my food and then theres this grey car in front of me who is at the other window, mind you i saw him already grab his food so im just waiting for him to drive but no hes still at the window so im like okay i guess ill wait until he pulls up, then the spanish lady opens her drive thru window and randomly starts yelling "drive up!", so at this point im confused is she talking to me? or the grey car in front of me, so i pulled down my window and politely asked "are you talking to me?" I get No reply then im like okay then shes must be talking about the grey car, until then she repeatedly opens her drive thru window just to keep yelling drive up and the grey car is still there unresponsive and im unable to drive up because of the gray car so at this point im thinking whos at fault here me or the grey car because i did ask her you talking to me? But then i get nothing and the grey car is unresponsive, the spanish lady then rudely repeats her yelling so much at this point im about to get upset about this whole situation so i manage to drive up beside the grey car to exit the restaurant and as soon as I drive up the grey car finally pulls up behind me as i leave and i just got pissed throughout the whole thing, I don't who was at fault here but all I know is that I am not coming back to this specific Mcdonalds restaurant, not that the food is bad, it was actually good, it was just that whole situation was a misunderstanding and I hope you treat the customers better whoever the old spanish lady was.
Quite efficient
Atmosphere: 4
Food: 4
Service: 4
My fiancee has dialysis at the center down the road so we sometimes go here when his ride runs late we went today 3-28-24 and the people were very nice the food was well cooked and the fries were actually hot not burn your mouth hot but comfortable eating temperature hot their was one person who was absolutely amazing I think it was the on duty manager at the time but I'm not sure she was beyond amazing this was the best McDonald's experience I've had in a very long time I got the chrispy chicken sandwich and my fiancee got the double bacon quarter pounder with cheese the ice-cream machine was actually working toParking: They have plenty of parking and they have a drive though
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Bacon Quarter Pounder with Cheese, Crispy Chicken Sandwich
Garbage food for when you want to punish your self for drinking.
Atmosphere: 1
Food: 1
Service: 3
Frape machine has literally been down for over a month... Be nice if they fix it
It’s McDonalds. Very consistent and relatively cheap. Everything was good as expected. My only tip is to use the app, can save you some good money.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Mcmuffin
Why does the fatty girl in the nights has to be so mean?, she's always mad and talk to us like we're not already paying for our
Atmosphere: 1
Food: 3
Service: 1
Dashers delight!
Atmosphere: 5
Food: 5
Service: 5
Made me wait 45 mins to order
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Big Mac
Restaurantji Recommends
McDonald's in Lowell,corner of Mammoth Rd. Has a singing Customer Service rep that works the window ❤️ he's absolutely hilarious. Singing the McDonald's theme song along with a repeat of order back to you as a rap song. Love
Atmosphere: 5
Food: 5
Service: 5
Place was messy and the service was awful. Took two times to get my order
Atmosphere: 1
Food: 5
Service: 2
Food was very cold $35
Atmosphere: 5
Food: 1
Service: 1
Ive had multiple terrible experiences from this location when it comes to making my food. The first time my burger was PINK and uncooked and the second time there was a peice of hair in my burger whoever works here isnt doing their job right. Disgusting.
Atmosphere: 1
Food: 1
Service: 1
Fast clean nice people fresh foodParking: AlotWheelchair accessibility: Good
Recommended dishes: Cheeseburger