Horrible customer service. Tried to call them on the phone and put us on hold for 10 minutes.
Service: 1
Matt King
I never write reviews but i literally found a washer or screw or whatever its called in my burrito. Not even sure how thats possible. Dont know what steps to take from here
Atmosphere: 1
Food: 1
Service: 1
Jhenna Louis
I had a large catering order (400 mini burritos!) for this Sunday and Moe’s in Lowell did an amazing job with delivery and set up. I would most definitely order from them again.
Atmosphere: 5
Food: 5
Service: 5
Ken G
I'm glad I didn't read the reviews before heading there. Yesterday was the first time at this location. I've ate in Chelmsford and Littleton before. All experiences have been great. Had a bowl and it was good super yummy. It is expensive the bowl of queso was $5.99 and if I didn't have a free reward would have never tried it. The chips provided for each order were overflowing. I can't wait to return to try something new.
Before the pandemic, Moe's was awesome. Huge portions with a giant bag of chips. Now, portions are half the size they used to be, prices are waaaay higher - and there is about ten chips in my bag. Sorry. There has plenty of time to stop gauging your customers. 1 star. Get it together
Sara Spugnardi
Great service today and food was great! The 2 gentleman working today were very sweet, helpful, greeted us and did a great job. Thank you!
Atmosphere: 4
Food: 5
Service: 5
Rosa D'az
PEOPLE are rude specifically the fat lady 😞 they serve the food like if it was for pigs ooh they argue with the costumers the guy is rude
brinna k
Food was good but online ordered for 2PM and showed up at 1PM. Thank goodness I was home! Be Aware they come earlier and don’t pay attention to time!
Horrible customer service. Tried to call them on the phone and put us on hold for 10 minutes.
Service: 1
I never write reviews but i literally found a washer or screw or whatever its called in my burrito. Not even sure how thats possible. Dont know what steps to take from here
Atmosphere: 1
Food: 1
Service: 1
I had a large catering order (400 mini burritos!) for this Sunday and Moe’s in Lowell did an amazing job with delivery and set up. I would most definitely order from them again.
Atmosphere: 5
Food: 5
Service: 5
I'm glad I didn't read the reviews before heading there. Yesterday was the first time at this location. I've ate in Chelmsford and Littleton before. All experiences have been great. Had a bowl and it was good super yummy. It is expensive the bowl of queso was $5.99 and if I didn't have a free reward would have never tried it. The chips provided for each order were overflowing. I can't wait to return to try something new.
Wheelchair accessibility: Door opened with ease.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Free Chips, Bowl, Salad, Moe Meat Moe Cheese Bowl, Nachos, Homewrecker, Burrito
Manager came off a rushy, dining area unkept.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Free Chips, Bowl, Burrito
got there at 7:57pm, online says closed at 9pm. workers were already cleaning and locked the doors.
Atmosphere: 1
Food: 1
Service: 1
Food quality has gotten worse yet prices have gone up. Not what you want when buying food from a restaurant
Atmosphere: 2
Food: 2
Service: 2
First time there yesterday and won’t be going back worst burritos ever!
Atmosphere: 5
Food: 1
Service: 4
I used to love this place, now I feel robbed every time I buy here. It seems like they’re lowering the portions everyday.
Great people. Good service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great people. Good service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Before the pandemic, Moe's was awesome. Huge portions with a giant bag of chips. Now, portions are half the size they used to be, prices are waaaay higher - and there is about ten chips in my bag. Sorry. There has plenty of time to stop gauging your customers. 1 star. Get it together
Great service today and food was great! The 2 gentleman working today were very sweet, helpful, greeted us and did a great job. Thank you!
Atmosphere: 4
Food: 5
Service: 5
PEOPLE are rude specifically the fat lady 😞 they serve the food like if it was for pigs ooh they argue with the costumers the guy is rude
Food was good but online ordered for 2PM and showed up at 1PM. Thank goodness I was home! Be Aware they come earlier and don’t pay attention to time!
Atmosphere: 2
Food: 3
Service: 1
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