Ordered a cake for my mom’s bday. My mom’s favorite is a pandan frost with durian and taro filling. I asked the owner Thao if they make traditional Asian cakes and she told me they can do it. I placed an order with her daughter Thành Thành. Told her the frost not be white and be the pandan green the traditional way and they said they can do it. I got the cake and it was white frost. The inside cake sponge was pandan. They never asked me what flavor sponge cake. I called and ask what can they do to fix it and they said nothing this is the way they make it. Service right there is bad. You’re a noob bake shop. The cake was dry, the frosting was ok cause it wasn’t sweet, durian had no flavor cause they ripped us off not filling it to the end instead they added more white frost and because the frosting wasn’t pandan it lack that pandan taste. My poor mom was not happy with the one cake she looks forward to every year. Top pictures was from Saigon 10” cake $100 with tax but cheaply made. Definitely a rushed less filling cake. Last picture is what it’s suppose to look like. Not only that, the center piece top plastic melted onto the cake. Yum, plastic! Not worth it, if your looking for the real traditional pandan taro and durian cake go to Lowell Asian Bakery or Chinatown in Boston.
Atmosphere: 4
Food: 3
Service: 2
Mia Nguyen
Wrote a review to my honest opinion and the owner couldn’t take it. Please see google review. She called me twice after review saying I am harassing them and yelling at me calling me a stupid girl. Not to come to their establishment over my review. They could have done right with the service I received and been civil and professional but they decided to negatively engage. I am glad not to be giving them my business ever again. Learn how to take criticism now and day and learn from it instead of acting like a victim that the owner plays to be.
Mia Nguyen
Wrote a review to my honest opinion and the owner couldn’t take it. Please see google review. She called me twice after review saying I am harassing them and yelling at me calling me a stupid girl. Not to come to their establishment over my review. They could have done right with the service I received and been civil and professional but they decided to negatively engage. I am glad not to be giving them my business ever again. Learn how to take criticism now and day and learn from it instead of acting like a victim that the owner plays to be. Learn business etiquette no wonder she open and closes shop that never lasts.
Joe Welsh
We walked to Saigon the other night. Easy to walk to and there also seems to be adequate parking.
I ordered the roasted pork bahn mi and my girlfriend the shredded pork bahn mi. The lady taking our order said both were the best choices. She was very pleasant. A different woman brought us our sandwiches with a big smile. There's a lot of care a positivity in the service here. The ladies are also hustling behind the counter.
The sandwiches themselves were excellent. Everything about the sandwich was on par for what you'd expect. The roasted pork I believe was the most expensive at $14, but worth it.
Next time I would ask for extra mayo.
There's a bakery next door which is really convenient if you want something sweet after your meal. The interior is really well decorated. It's picturesque, perfect for social media photo ops. Someone knew what they were doing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bahn MI
mauricechalonec
Fantastic little shop to get excellent, authentic food. Fast, clean, and tasty!
Atmosphere: 5
Food: 5
Service: 5
Tania Potortiania
Amazing place.and the service is wonderful 😊
Kid-friendliness: Friendly for the kids to enjoy great time with the family 😊
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Beef, Beef Soup
Laura Dooley
Visited a number of times over the last couple years. I'm pretty boring and always get a bahn mi and a Vietnamese hot coffee, but it's perfect everytime. Crusty bread, fresh veg, well seasoned pate. Roast pork is top tier and worth the extra cost but the meatball is number two. A must visit spot in Lowell. Trendy and beautiful design and amenities, with authentic and delicious food. The staff is always so kind and helpful with recommendations. You can really tell a lot of love and care goes into this place.
Best banh mi shop closest to the NH border. Don’t have to travel to Boston or South of Boston to get a great banh mi sandwich.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Bahn MI
Arianna Northridge
The pork buns and bahn mi were top tier excellent. Cute, clean dining room.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bahn MI
Deborah C
Came early on a Monday morning only to realize the new bakery side didn't officially open until 11am on weekdays. That wasn't a problem though, as they still kindly let us order tea and have a seat. We found a seat by an outlet, but this doesn't really seem like a place to work on a laptop since there weren't any other outlets. I would definitely recommend more for catching up with a friend or enjoying a book like I did.
Around 11am, we migrated over to the sandwich side for an early lunch. I got the BBQ Pork Bahn Mi, which hit the spot. The bread was the perfect texture and the fillings were the classic combination of flavors.
I wish I could give this place more stars. The Sandwich House side has always been very good. But this new Tea/Bakery addition is outstanding. There aren’t enough tea house like this in the US. You must try it👍
Atmosphere: 5
Food: 5
Service: 5
charlz rath
the most beautiful woman i have ever seen served me today
Atmosphere: 5
Food: 5
Service: 5
Rohan Solanki
The new bakery side looks amazing! I ordered an almond croissant and expected to get the one on display but instead, it was made fresh in the kitchen and did not take too long. It was delicious!
Atmosphere: 5
Food: 5
Service: 5
J T
Awesome. Spicy Beef Noodle soup was amazing. AND, they had one of my all time favorites, and extremely hard to find, Banh Coun! Super cute girl at the register too! I'll be back for sure. A+
Atmosphere: 4
Food: 5
Service: 5
Eric Sanchez
This place is awful. I don't usually rate restaurants negatively if I can avoid it, but boy was this place bad. Firstly they have a restaurant area and a cafe area which are part of the same building but you can't enjoy both. You can't take food into the tea area and vice versa.
Next the bahn mi is horrendous. They took forever to make a combo sandwich and when I got it it was the most rubbery off tasting meat. I will never go here again. Maybe you'll have a better experience but I'd just save your money.
Ordered a cake for my mom’s bday. My mom’s favorite is a pandan frost with durian and taro filling. I asked the owner Thao if they make traditional Asian cakes and she told me they can do it. I placed an order with her daughter Thành Thành. Told her the frost not be white and be the pandan green the traditional way and they said they can do it. I got the cake and it was white frost. The inside cake sponge was pandan. They never asked me what flavor sponge cake. I called and ask what can they do to fix it and they said nothing this is the way they make it. Service right there is bad. You’re a noob bake shop. The cake was dry, the frosting was ok cause it wasn’t sweet, durian had no flavor cause they ripped us off not filling it to the end instead they added more white frost and because the frosting wasn’t pandan it lack that pandan taste. My poor mom was not happy with the one cake she looks forward to every year. Top pictures was from Saigon 10” cake $100 with tax but cheaply made. Definitely a rushed less filling cake. Last picture is what it’s suppose to look like. Not only that, the center piece top plastic melted onto the cake. Yum, plastic! Not worth it, if your looking for the real traditional pandan taro and durian cake go to Lowell Asian Bakery or Chinatown in Boston.
Atmosphere: 4
Food: 3
Service: 2
Wrote a review to my honest opinion and the owner couldn’t take it. Please see google review. She called me twice after review saying I am harassing them and yelling at me calling me a stupid girl. Not to come to their establishment over my review. They could have done right with the service I received and been civil and professional but they decided to negatively engage. I am glad not to be giving them my business ever again. Learn how to take criticism now and day and learn from it instead of acting like a victim that the owner plays to be.
Wrote a review to my honest opinion and the owner couldn’t take it. Please see google review. She called me twice after review saying I am harassing them and yelling at me calling me a stupid girl. Not to come to their establishment over my review. They could have done right with the service I received and been civil and professional but they decided to negatively engage. I am glad not to be giving them my business ever again. Learn how to take criticism now and day and learn from it instead of acting like a victim that the owner plays to be. Learn business etiquette no wonder she open and closes shop that never lasts.
We walked to Saigon the other night. Easy to walk to and there also seems to be adequate parking.
I ordered the roasted pork bahn mi and my girlfriend the shredded pork bahn mi. The lady taking our order said both were the best choices. She was very pleasant. A different woman brought us our sandwiches with a big smile. There's a lot of care a positivity in the service here. The ladies are also hustling behind the counter.
The sandwiches themselves were excellent. Everything about the sandwich was on par for what you'd expect. The roasted pork I believe was the most expensive at $14, but worth it.
Next time I would ask for extra mayo.
There's a bakery next door which is really convenient if you want something sweet after your meal. The interior is really well decorated. It's picturesque, perfect for social media photo ops. Someone knew what they were doing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bahn MI
Fantastic little shop to get excellent, authentic food. Fast, clean, and tasty!
Atmosphere: 5
Food: 5
Service: 5
Amazing place.and the service is wonderful 😊
Kid-friendliness: Friendly for the kids to enjoy great time with the family 😊
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Beef, Beef Soup
Visited a number of times over the last couple years. I'm pretty boring and always get a bahn mi and a Vietnamese hot coffee, but it's perfect everytime. Crusty bread, fresh veg, well seasoned pate. Roast pork is top tier and worth the extra cost but the meatball is number two. A must visit spot in Lowell. Trendy and beautiful design and amenities, with authentic and delicious food. The staff is always so kind and helpful with recommendations. You can really tell a lot of love and care goes into this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Saigon Coffee L, Bahn MI, Buns
Best banh mi shop closest to the NH border. Don’t have to travel to Boston or South of Boston to get a great banh mi sandwich.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Bahn MI
The pork buns and bahn mi were top tier excellent. Cute, clean dining room.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bahn MI
Came early on a Monday morning only to realize the new bakery side didn't officially open until 11am on weekdays. That wasn't a problem though, as they still kindly let us order tea and have a seat. We found a seat by an outlet, but this doesn't really seem like a place to work on a laptop since there weren't any other outlets. I would definitely recommend more for catching up with a friend or enjoying a book like I did.
Around 11am, we migrated over to the sandwich side for an early lunch. I got the BBQ Pork Bahn Mi, which hit the spot. The bread was the perfect texture and the fillings were the classic combination of flavors.
I would definitely come back!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I wish I could give this place more stars. The Sandwich House side has always been very good. But this new Tea/Bakery addition is outstanding. There aren’t enough tea house like this in the US. You must try it👍
Atmosphere: 5
Food: 5
Service: 5
the most beautiful woman i have ever seen served me today
Atmosphere: 5
Food: 5
Service: 5
The new bakery side looks amazing! I ordered an almond croissant and expected to get the one on display but instead, it was made fresh in the kitchen and did not take too long. It was delicious!
Atmosphere: 5
Food: 5
Service: 5
Awesome. Spicy Beef Noodle soup was amazing. AND, they had one of my all time favorites, and extremely hard to find, Banh Coun! Super cute girl at the register too! I'll be back for sure. A+
Atmosphere: 4
Food: 5
Service: 5
This place is awful. I don't usually rate restaurants negatively if I can avoid it, but boy was this place bad. Firstly they have a restaurant area and a cafe area which are part of the same building but you can't enjoy both. You can't take food into the tea area and vice versa.
Next the bahn mi is horrendous. They took forever to make a combo sandwich and when I got it it was the most rubbery off tasting meat. I will never go here again. Maybe you'll have a better experience but I'd just save your money.
Atmosphere: 1
Food: 1
Service: 1
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