Starbucks

199 Plain St, Lowell
(978) 703-2020

Recent Reviews

anonymous

Beverages are fine however do not get food!And don’t expect them to be open during their listed hours!Asked for a panini from this spot one time and flies flew out of the fridge the second they opened the fridge door.This is my closest starbucks and on multiple occasions they have not been open until 11am, regardless of their listed hours.I typically try calling now before going- as I was there at 9:40am and asked the two staff behind the counter what time they would be open. They told me they would be opening at 11am.

David L.S

Great service and very friendly

Atmosphere: 5

Food: 5

Service: 5

Rahul Patel

Very bad service if not the worst I have ever had Starbucks. Employee leaves 3 times to go into the actual target while there about 5 people including me waiting in line. No manager over site.

Atmosphere: 1

Food: 1

Service: 1

Cat

Went there today and was really not impressed. Looks like a bunch of minors work there and they were extremely rude and were just gossiping instead of providing service. They didn’t fill my drink cup all the way and the drink itself was pure syrup, almost undrinkable, and without the fruit inclusions it was supposed to come with. They really need more training on customer service or need a manager to actually keep them on task. Please work on it…

Atmosphere: 1

Food: 1

Service: 1

Markus Lewis

Best barista- Andy V!

Atmosphere: 3

Food: 5

Service: 5

Linna C.

Place could do better. 5 staff member just standing around while I waited about 15 mins to get my drink as everyone else behind me passing by with their orders. Not wasting my time here anymore.

Sara Silva

Ordered two items and both were done incorrectly. The latte with whole milk was done with oat milk. The caramel frappuccino did not have caramel and only tasted like milk over ice. The service was extremely slow; it took us approximately 20 minutes to get two drinks. The place was unclean and had fruit flies inside the food display. This Starbucks is located inside Target and could definitely be better given the amount of customers it serves.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Frappuccino

Cand

Got a few drinks for the road. It was okay, sold out of a few things.

Atmosphere: 4

Food: 4

Service: 4

Julio Gomez

Not a great costumer service I went there at 8 30 and the ladies told me they open at 9 but on the website said they open at 8

bella ella

Beverages are fine however do not get food!And don’t expect them to be open during their listed hours!Asked for a panini from this spot one time and flies flew out of the fridge the second they opened the fridge door.This is my closest starbucks and on multiple occasions they have not been open until 11am, regardless of their listed hours.I typically try calling now before going- as I was there at 9:40am and asked the two staff behind the counter what time they would be open. They told me they would be opening at 11am however with a tone that made it apparent, they were incredibly inconvenienced that I took a moment of their screen time to ask.It’s a fine stop for a bev, they do a fine job, however incredibly unsanitary with their food and incredibly unreliable.

Rachel Rivera

I can’t even say “convenient” because sometimes they don’t open, are always short staffed, never prepared, and today no lids.. It’s literally always something, and it’s not even surprising anymore. They need to get it together or something. Worst Starbucks ever. Needs a new manager or something so that they can have a leader who actually knows how to run it.. you know like inventory and employees. Actually I’m going to apply here so I too can do the bare minimum as well :)

Ana Rivera

The employees were extremely rude for no reason. I think her name was Tina (one of the minors working ) who was very rude to customers even the ones after me. Target needs to work on having better employee conduct. Paying $17 an hour for employees to be rude such a joke. Needs better training for their employees.

Atmosphere: 1

Food: 1

Service: 1

Arun Uyprok

The time said 8 am to 8 pm, but I when there 3 times at 6mp or 6:15 they’re not take the order. West time ?

Edgard Rios

These 4-5 star people gotta be the people that work there lol there’s no way.. they are NEVER full stocked .. it’s either no whipped cream , no ice , no correct size cup , no something .. irony being that they’re in a whole retail store lol, people that work there are really nice but , terrible management.

Karen 2.

this starbucks has been consistently out of menu items. the staff are ok. it's smaller and there's not room to sit down/study.

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