Wanted to enjoy a nice meal with my sister for a lunch break from work and it turned into a disaster. Horrible customer service, hostile owner, small portions for the price. I wouldn't go back!
Irina B.
If I could give negative stars, I would. Such a bad business owner with absolutely zero business skills and customer service. Upset about a $13 plate of food and complaining about not being able to feed his children. We dined in for lunch, ordered our food (4 items total) all was good until the basil fried rice with beef that I ordered came. I took one bite and I knew something was wrong. The smell alone had me wanting to gag. It honestly smelled like it was spoiled. I told the waitress who seemed to have an issue, and basically told me I could order something else but I would have to pay for the rice. She ended up calling the owner and basically was holding us hostage until he arrived. The owner was very confrontational, accused us of wanting a free meal, and basically said too bad and this will put him out of business. The waitress, was extremely unprofessional and said "oh I can order 10 burgers and fries somewhere, take a few bites and say I don't like it give me a free meal". This is not what happened here and it's so wrong for them to accuse us of this when we are paying customers who didn't like 1 item out of many that we ordered. The owner then threatened to call the police on us because of that $13 plate of food. I ended up calling the police myself because it was not about the money but the principle and he was being VERY hostile. Police came, completely understood where we were coming from, but also understood the business side of things. The cop agreed that this was not good for business and he's so focused on the $13 he's not looking at the big picture. The police officer had enough of the nonsense and offered to pay for the dish himself which was so so kind but unnecessary! I said I will pay and will never be back. After ALLLL that the owner ended up taking the rice off after all. So much could have been avoided if he just swapped out my plate for something more enjoyable. I could have been a return customer and spread the good word about their business but instead I have nothing good to say and will never be back. I will let everyone I know not to frequent this establishment
Itzeen P.
Everything was delicious. We tried the spicy dumplings, pork belly baos, spicy miso ramen, pineapple fried rice, crab meat fried rice, Thai fried rice, tempura.
amy b.
Ordered from here a few times and each time it was a hit. I like their Tonkatsu Ramen + Pad Krapow. They were open for awhile before I decided to try them out-- and they had great reviews. The only reason I waited so long to try them out was because their location for the past few years would constantly switch owners, which made me a bit more wary and was unsure of how long they would last-- but thankfully it looks like they'll be here to stay with their great dishes.
David L.
Ordered for dining in and the food came quicker than expected. Took a bite into a piece of the squid and it was icy inside. I asked the waiter if that's normal and he immediately took care of it. Service was good, but questionable if the cook knows how to heat up foods correctly. I think my first will also be my last time there, unfortunately.
Bella J.
great pad thai! the thai iced tea was pretty good too! the ingredients are fresh tasting and the ambiance inside is kept clean.
Brian K.
We order lunch from here from work once in a while. The food is excellent. I ususally get the Drunken Noodle, which is the spiciest vesion of this dish I have ever tried. Pad Thai is also good. The only downside is that we have to order from DoorDash to get delivery, and it makes it one of our more expensive choices, so we only order occasionally.
Angelica I.
It's ok. There's not much to get here. Their boat noodle was a little disappointing also. The noodle soup lacked a lot of flavor and ingredients.
浩楠
normal Thai food tast. not much choose for Thai Food. and the food is too small for a normal man
ashley k.
Some of the best food in Lowell. They have something for everyone's palate and spice handling ability. It's a cozy hole in the wall but this family owned place offers great food and friendly service.
Food never disappoints me. This is one of my favorite dish. Red curry with tofu and vegetables
Martina M.
My boyfriend and I were BLOWN away by the fish cakes. The dipping sauce was to die for we also had the bao which was amazing. Our main dish was excellent and we will be coming again! Thank you WTF!
Kelly D.
Best Asian food I have ever had. The food was so full of flavor and the prices were great. Have been back twice since my first time trying.
Sathasaurus T.
Delicious! I ask for spicy and it was just the perfect amount of spice where you can still enjoy the food. Would definitely order again.
Anshita S.
Had a lovely dinner on a quiet Tuesday night. Got here around 8pm and understandably the place was empty but they still had a few take outs. We were hungry and ordered our food right away. Thankfully the food came out pretty quickly as well. For appetizer, we shared the Chive Pancake. It was delicious- crunchy on the outside and chewy on the inside. For mains- we shared Basil Fried Rice and Khao Soi. The Basil Fried Rice had an amazing taste and had a slight kick to the dish. The texture however was okay. The rice was too dry for our taste and had a bit of a crunch instead of being soft. The flavors otherwise were really good. The Khao Soi was 5/5. We ordered it with fried Tofu. The soup was super flavorful, thick and creamy. It was perfect! The ambiance was casual yet had a cozy vibe to it. The service was nice and we did not feel rushed at all. Looking forward to trying a few more dishes here!
Wanted to enjoy a nice meal with my sister for a lunch break from work and it turned into a disaster. Horrible customer service, hostile owner, small portions for the price. I wouldn't go back!
If I could give negative stars, I would. Such a bad business owner with absolutely zero business skills and customer service. Upset about a $13 plate of food and complaining about not being able to feed his children. We dined in for lunch, ordered our food (4 items total) all was good until the basil fried rice with beef that I ordered came. I took one bite and I knew something was wrong. The smell alone had me wanting to gag. It honestly smelled like it was spoiled. I told the waitress who seemed to have an issue, and basically told me I could order something else but I would have to pay for the rice. She ended up calling the owner and basically was holding us hostage until he arrived. The owner was very confrontational, accused us of wanting a free meal, and basically said too bad and this will put him out of business. The waitress, was extremely unprofessional and said "oh I can order 10 burgers and fries somewhere, take a few bites and say I don't like it give me a free meal". This is not what happened here and it's so wrong for them to accuse us of this when we are paying customers who didn't like 1 item out of many that we ordered. The owner then threatened to call the police on us because of that $13 plate of food. I ended up calling the police myself because it was not about the money but the principle and he was being VERY hostile. Police came, completely understood where we were coming from, but also understood the business side of things. The cop agreed that this was not good for business and he's so focused on the $13 he's not looking at the big picture. The police officer had enough of the nonsense and offered to pay for the dish himself which was so so kind but unnecessary! I said I will pay and will never be back. After ALLLL that the owner ended up taking the rice off after all. So much could have been avoided if he just swapped out my plate for something more enjoyable. I could have been a return customer and spread the good word about their business but instead I have nothing good to say and will never be back. I will let everyone I know not to frequent this establishment
Everything was delicious. We tried the spicy dumplings, pork belly baos, spicy miso ramen, pineapple fried rice, crab meat fried rice, Thai fried rice, tempura.
Ordered from here a few times and each time it was a hit. I like their Tonkatsu Ramen + Pad Krapow. They were open for awhile before I decided to try them out-- and they had great reviews. The only reason I waited so long to try them out was because their location for the past few years would constantly switch owners, which made me a bit more wary and was unsure of how long they would last-- but thankfully it looks like they'll be here to stay with their great dishes.
Ordered for dining in and the food came quicker than expected. Took a bite into a piece of the squid and it was icy inside. I asked the waiter if that's normal and he immediately took care of it. Service was good, but questionable if the cook knows how to heat up foods correctly. I think my first will also be my last time there, unfortunately.
great pad thai! the thai iced tea was pretty good too! the ingredients are fresh tasting and the ambiance inside is kept clean.
We order lunch from here from work once in a while. The food is excellent. I ususally get the Drunken Noodle, which is the spiciest vesion of this dish I have ever tried. Pad Thai is also good. The only downside is that we have to order from DoorDash to get delivery, and it makes it one of our more expensive choices, so we only order occasionally.
It's ok. There's not much to get here. Their boat noodle was a little disappointing also. The noodle soup lacked a lot of flavor and ingredients.
normal Thai food tast. not much choose for Thai Food. and the food is too small for a normal man
Some of the best food in Lowell. They have something for everyone's palate and spice handling ability. It's a cozy hole in the wall but this family owned place offers great food and friendly service.
Restaurantji Recommends
Food never disappoints me. This is one of my favorite dish. Red curry with tofu and vegetables
My boyfriend and I were BLOWN away by the fish cakes. The dipping sauce was to die for we also had the bao which was amazing. Our main dish was excellent and we will be coming again! Thank you WTF!
Best Asian food I have ever had. The food was so full of flavor and the prices were great. Have been back twice since my first time trying.
Delicious! I ask for spicy and it was just the perfect amount of spice where you can still enjoy the food. Would definitely order again.
Had a lovely dinner on a quiet Tuesday night. Got here around 8pm and understandably the place was empty but they still had a few take outs. We were hungry and ordered our food right away. Thankfully the food came out pretty quickly as well. For appetizer, we shared the Chive Pancake. It was delicious- crunchy on the outside and chewy on the inside. For mains- we shared Basil Fried Rice and Khao Soi. The Basil Fried Rice had an amazing taste and had a slight kick to the dish. The texture however was okay. The rice was too dry for our taste and had a bit of a crunch instead of being soft. The flavors otherwise were really good. The Khao Soi was 5/5. We ordered it with fried Tofu. The soup was super flavorful, thick and creamy. It was perfect! The ambiance was casual yet had a cozy vibe to it. The service was nice and we did not feel rushed at all. Looking forward to trying a few more dishes here!