Terrible service! They make mistakes all the time with what you order!!
Service: 1
Andrea Flores
The delivery driver left the pizza on the floor outside he or she never called or texted he needs to be fired
Atmosphere: 1
Food: 1
Service: 1
José Pina
Fast and good customer service.
amauris gomez
I called at 12 at night and an employee answered me. She didn't take me seriously. I asked her for a pizza. Then she told me that I had to give her the information about my card, which I didn't pay for, but she did keep the card information. I hope a supervisor sees this comment and does something about this[pizza dominos union st lynn Ma]or review the call if they record it
gary white
I'm not sure what to think. I ordered online but forgot to request XXXTRA sauce. So I called and I was told it was too late, that the pizza was in the oven. But he kindly said he would remake it. However when I got home and ate it there was hardly any sauce on it. Either he didn't remake it, or something else went wrong. Whatever happened I was very disappointed, especially after leaving a 50% tip.
Ana Kuba
They cancelled my order because it was “too far” for delivery. It’s an 8 minute drive. This is the store I ALWAYS order from. Not anymore. The dominos website won’t let me order from any other stores for delivery because UNION ST is the CLOSEST store to me. Plus, when you call them they pick up and put you on mute. Terrible customer service.
Atmosphere: 1
Food: 1
Service: 1
Miriam Ocasio
Part 2! Same driver: ILIES (if that’s his real name!). WORST experience!I should have sent a complaint on driver ILIES. Well, today I am, because his behavior was worse than the first time. ILIES calls me from his vehicle telling me, “I’m here”. I tell him, “I don’t see you, I’m in my lobby.” And I told him, I’m not paying delivery to walk the driver’s vehicle to get my food. He finally came inside. Two outer doors, a foyer type, then 2nd door into the lobby, maybe 10 feet apart. I’m in the lobby(mind you went early because my broken ankle, so HE’s not waiting. The irony. ) He proceeds to tell me he doesn’t understand English. So I stop talking. Then! He pulls out my paper order receipt, and basically yelling at me, “you not gonna tip me?” He kept repeating it, I said , “oh, now you understand English “. I had planned to pay the tip in cash, like I usually do with any food delivery. I was in such shock he was asking for a tip, I tipped, I believe $2.00 on the receipt. Unfortunately today I got the same driver. Same scenario, call from vehicle, he finally came in. As the nerve to say, the outer door to the outside, “is my apartment entrance “. I told him I didn’t like him asking for a tip last time, he “yells, I’ll give you your money “ He tells me , he didn’t like the way I was speaking to him. I wasn’t going out my way to be rude, I didn’t yell at him, and I tipped him again. He basically didn’t like he had to come in and getting called out asking for a tip last time. He kept yelling at me, so I yelled back at him, he threw $3.00 on top of my pizza box saying, “here’s your tip back” I threw the $3 on the floor telling him I’m not taking it. He finally left, still complaining all the way outside, I told him I am going to report him. ..2nd issue, on my previous order, on the website , stated 20% off on next order had to text some number. I did text to the number , never received the code until I contacted CS through your website. Received an email confirming my complaint. Finally, A few days ago, I received a text sending me to a link for the “code”. I cannot use it from my phone. Why wasn’t it sent via ‘email?? So yea, no 20% for me on this order. There is an option on here to leave a goggle review.This driver calls me from his car, I asked him if he rang the bell as per the instructions. No he DIDNT. When he finally comes to the Lobby. I asked him was I supposed to go outside to pick up my order? He tells me, sorry He doesn’t English (per him) however, he could speak and understand English to ask me am I going to tip him or not, I drove for domino’s in Boston years ago. I wasn’t aware policy changed and drivers can ask a customer (me) for a tip?! And Not sure if NY style pizza was made… At this point I don’t care anymore and will go back to, not ordering from Dominos!
Food: 4
Service: 1
Diane Rose
Order the pasta you’ll be surprised yummy?
Food: 5
Service: 5
Jay Been Paid
Kid-friendliness: They treat everyone with respect and with the same amount of kindness
Worst domino to order at the food is disgusting, and they claim they contact you when they did not
Food: 1
Service: 1
Recommended dishes: Deluxe Pizza
Jay Browne
Kid-friendliness: They treat everyone with respect and with the same amount of kindness
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Bacon Pizza
Alec “JACK” Galpert
Killer Pizza.....
Atmosphere: 5
Food: 5
Service: 5
Ivan Reina
Wings are always raw..I’ve ordered more then 50 times every time i order the wings there raw.
Alan Rupa
I was able to pick up my pizza following the app to watch them make my pizza and cook it. I was surprised how good their pizza was. it did not taste like years ago like cardboard, it tasted like a pizza.
Terrible service! They make mistakes all the time with what you order!!
Service: 1
The delivery driver left the pizza on the floor outside he or she never called or texted he needs to be fired
Atmosphere: 1
Food: 1
Service: 1
Fast and good customer service.
I called at 12 at night and an employee answered me. She didn't take me seriously. I asked her for a pizza. Then she told me that I had to give her the information about my card, which I didn't pay for, but she did keep the card information. I hope a supervisor sees this comment and does something about this[pizza dominos union st lynn Ma]or review the call if they record it
I'm not sure what to think. I ordered online but forgot to request XXXTRA sauce. So I called and I was told it was too late, that the pizza was in the oven. But he kindly said he would remake it. However when I got home and ate it there was hardly any sauce on it. Either he didn't remake it, or something else went wrong. Whatever happened I was very disappointed, especially after leaving a 50% tip.
They cancelled my order because it was “too far” for delivery. It’s an 8 minute drive. This is the store I ALWAYS order from. Not anymore. The dominos website won’t let me order from any other stores for delivery because UNION ST is the CLOSEST store to me. Plus, when you call them they pick up and put you on mute. Terrible customer service.
Atmosphere: 1
Food: 1
Service: 1
Part 2! Same driver: ILIES (if that’s his real name!). WORST experience!I should have sent a complaint on driver ILIES. Well, today I am, because his behavior was worse than the first time. ILIES calls me from his vehicle telling me, “I’m here”. I tell him, “I don’t see you, I’m in my lobby.” And I told him, I’m not paying delivery to walk the driver’s vehicle to get my food. He finally came inside. Two outer doors, a foyer type, then 2nd door into the lobby, maybe 10 feet apart. I’m in the lobby(mind you went early because my broken ankle, so HE’s not waiting. The irony. ) He proceeds to tell me he doesn’t understand English. So I stop talking. Then! He pulls out my paper order receipt, and basically yelling at me, “you not gonna tip me?” He kept repeating it, I said , “oh, now you understand English “. I had planned to pay the tip in cash, like I usually do with any food delivery. I was in such shock he was asking for a tip, I tipped, I believe $2.00 on the receipt. Unfortunately today I got the same driver. Same scenario, call from vehicle, he finally came in. As the nerve to say, the outer door to the outside, “is my apartment entrance “. I told him I didn’t like him asking for a tip last time, he “yells, I’ll give you your money “ He tells me , he didn’t like the way I was speaking to him. I wasn’t going out my way to be rude, I didn’t yell at him, and I tipped him again. He basically didn’t like he had to come in and getting called out asking for a tip last time. He kept yelling at me, so I yelled back at him, he threw $3.00 on top of my pizza box saying, “here’s your tip back” I threw the $3 on the floor telling him I’m not taking it. He finally left, still complaining all the way outside, I told him I am going to report him. ..2nd issue, on my previous order, on the website , stated 20% off on next order had to text some number. I did text to the number , never received the code until I contacted CS through your website. Received an email confirming my complaint. Finally, A few days ago, I received a text sending me to a link for the “code”. I cannot use it from my phone. Why wasn’t it sent via ‘email?? So yea, no 20% for me on this order. There is an option on here to leave a goggle review.This driver calls me from his car, I asked him if he rang the bell as per the instructions. No he DIDNT. When he finally comes to the Lobby. I asked him was I supposed to go outside to pick up my order? He tells me, sorry He doesn’t English (per him) however, he could speak and understand English to ask me am I going to tip him or not, I drove for domino’s in Boston years ago. I wasn’t aware policy changed and drivers can ask a customer (me) for a tip?! And Not sure if NY style pizza was made… At this point I don’t care anymore and will go back to, not ordering from Dominos!
Food: 4
Service: 1
Order the pasta you’ll be surprised yummy?
Food: 5
Service: 5
Kid-friendliness: They treat everyone with respect and with the same amount of kindness
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Bacon Pizza
Bad costumer service
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Worst domino to order at the food is disgusting, and they claim they contact you when they did not
Food: 1
Service: 1
Recommended dishes: Deluxe Pizza
Kid-friendliness: They treat everyone with respect and with the same amount of kindness
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Bacon Pizza
Killer Pizza.....
Atmosphere: 5
Food: 5
Service: 5
Wings are always raw..I’ve ordered more then 50 times every time i order the wings there raw.
I was able to pick up my pizza following the app to watch them make my pizza and cook it. I was surprised how good their pizza was. it did not taste like years ago like cardboard, it tasted like a pizza.
Atmosphere: 5
Food: 5
Service: 5
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