Dunkin'
25 Boston St, Lynn
(781) 599-9445
Recent Reviews
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Amazing coffee and service! đ Staff was friendly and coffee was really good! Highly recommend this place to others!
Atmosphere: 5
Food: 5
Service: 5
Went there with my mom who is a senior citizen the girl making the sandwiches today had red hair was so rude to her, she was throwing the bag of food to people yelling the order fast hardly could hear her then when mom didn't get her bag was met with such an attitude the lady was calling the wrong order she was yelling pepper bacon when she ordered maple sugar maybe if she yelled the right order it wouldn't upset her when people don't hear their order should be reprimanded awful personality talking about customers so everyone could hear
Atmosphere: 1
Food: 2
Service: 1
Been going here consistently as of late due to my job being close to this location now and every single day my coffee never comes how I ask it , food is always either over cooked or under cooked , they have about 20 employees working in there you would think they get it done right , the other Dunkinâs on Lewis street coffeee was always amazing and food always fresh and how itâs supposed to be cooked , i never do reviews but I had to enough is enough
Atmosphere: 5
Food: 2
Service: 1
I am writing to share my recent experience at your location. 25 boston st lynn ma I placed an order, but what I received was not what I requested. When I tried to address the issue, the manager laughed and did not treat me with respect. Additionally, some staff members were rude and unprofessional, which made the situation worse.
As a customer, I believe respect and proper service are very important.
Service: 1
â ď¸ Bought a few items at this location.. when I opened my donut bag, the coffee roll I ordered had fruit flies â ď¸
Donuts and wake-up wraps were definitely not fresh & bagel stale, canât even pull apart. Disappointing. đŽ
Atmosphere: 1
Food: 1
Service: 1
âď¸âď¸ 2/5 stars
This location is a paradox: convenient, efficient, and somehow still wildly unreliable. The drive-thru deserves creditâit moves with the grace of a well-rehearsed ritual, ushering cars through long lines with surprising speed. If youâre judging solely by logistics, you might think youâve stumbled upon a fast-food utopia. But once you receive your order, the illusion shatters.
Letâs start with the food. Itâs not just hit-or-missâitâs a full-blown identity crisis. You order a breakfast sandwich and receive a charred mystery patty on a bun that looks like itâs been through a minor apocalypse. You ask for a simple snack wrap and end up with something that resembles a deconstructed burrito, minus half the ingredients. Items go missing. Substitutions appear without warning. Itâs as if the kitchen is guided by a mischievous oracle who interprets your order as metaphor, not instruction.
The drinks are even more bewildering. A refresher should be light, fruity, and straightforward. Instead, youâre handed a murky potion with unidentifiable additivesâextra syrups, strange milks, or flavor shots that were never requested. Iced coffee? Prepare for a surprise twist. Sometimes itâs bitter enough to summon ancestral memories; other times it tastes like someone dropped a vanilla candle into a puddle. Even when you order the most basic version, it arrives transformedâlike the beverage went on a heroâs journey and came back changed.
Whatâs most frustrating is the consistency of the inconsistency. This isnât a one-time fluke. Itâs a pattern. Each visit feels like a roll of the dice, a test of your patience and your palate. You begin to wonder if the menu is merely symbolicâan aspirational list of what could be, rather than a promise of what will be.
Staff interactions are generally polite, and I donât fault the frontline workers. They seem to be doing their best within a chaotic system. But the disconnect between whatâs ordered and whatâs received suggests deeper issuesâtraining gaps, quality control lapses, or perhaps a rogue spirit haunting the espresso machine.
In short: if youâre in a rush and need somethingâanythingâthis place will deliver⌠something. But if youâre hoping for accuracy, edible food, or a drink that matches its name, you may want to seek sustenance elsewhere. This drive-thru is a portal, but not always to the reality you intended.
Atmosphere: 1
Food: 5
Service: 1
Start your day with Dunkinâs coffee, and wrap it up with some sizzling, satisfying bites at Papa Jackâs!
The workers are very nice. Love how they make there hot chocolate. Especially in the summer time how they make there frozen chocolate.
Atmosphere: 5
Food: 5
Service: 5
I'm not sure how anyone could leave a bad review but I know everyone has their own experience. Food is always fresh, coffee may not always taste the same, but I'll risk it just to see the staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Breakfast Sandwich, Almond Croissant
Missing hash browns I ordered. Already left.
Atmosphere: 4
Food: 4
Service: 2
Restaurantji Recommends
This female dog hung up the phone on me and called me a name after not answering the phone and messed up my order
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Sandwich, Hash Browns
I stood there aside away from the line trying to decide what I wanted because it was just one of those days I wasn't that hungry but needed something.i wasn't even looking at the menu two minutes when an employee walks to the back saying to how long does it to decide what you want. extremely rude I can't stand people like that .i didn't know there was a time limit to make decisions.the bagel sucked wasn't fresh and the one making toasting the bagel was rude they all rude they all need to find a new job if this one makes them so damn miserable.
Atmosphere: 1
Food: 2
Service: 1
It was burnt. Thank you!!
Atmosphere: 3
Food: 2
Service: 3
Love it â¤ď¸â¤ď¸â¤ď¸
I like this pit stop after a fun trip to Barkland Ave with my pups. The lady here this time was decked out for st Paddy's day coming up being almost half Irish Scottish I was impressed and asked if I can take her pic for a review ! The ice coffee is strong and plenty of ice but this is expected from every dunks some places the iced ain't fresh but it def is here I enjoyed my pick me up after Dog park enjoy this nice local coffee joint !
Atmosphere: 5
Food: 5
Service: 5
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