Dunkin'

$ • Coffee Shops, Donuts

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About Dunkin' Donuts

Dunkin' on Eastern Ave in Malden, MA is a popular spot known for its 24-hour service and friendly staff. The drive-thru and parking lot offer limited spots, with a couple reserved for handicapped accessibility. One downside mentioned is the restricted restroom policy, which requires customers to make a purchase before use. However, the staff is courteous and helpful once access is granted. The restaurant maintains cleanliness, although some critics believe that the restroom's cleanliness reflects the state of the kitchen. Regular customers appreciate the consistency of their orders, especially the hot chocolate and pancake wrap. Many also praise the excellent customer service, with some staff members going above and beyond, ensuring orders are accurate every time. The overnight worker with the yellow vest is particularly appreciated, as he consistently provides great service and makes good coffee. While the menu offers usual favorites like donuts, some reviews mention that jelly donuts lack enough jelly and are small and hard, though the manager is well-liked. Additionally, there is a nostalgic request to bring back the chicken salad sandwich on a croissant, which is considered the best sandwich. For a reliable, late-night eatery with friendly staff and decent restroom access, Dunkin' on Eastern Ave remains a popular choice.