Dunkin'
161 Pleasant St, Marblehead
(781) 990-1853
Recent Reviews
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Well served :) English isnt my language and I have allergies so I had to make sure it was safe for me. It was!!!
Atmosphere: 5
Food: 5
Service: 5
The guy working today 40 mins before closingSaid no coffee can be made since he is closingWhy have hours of operation when the closing team can make up their own policyDon’t work then if you are too lazy
Service: 1
Hot mess! The girl taking the orders had no clue what light and sweet means. The lady making the coffee was fabulous. The guy making the food complete jerk. Took 20 min for a bagel and sandwich. I asked him where is my food since he is making other orders. He ignored me and then made my food.2 stars for the coffee
Atmosphere: 5
Food: 5
Service: 1
They are so efficient. Always
Service: 5
This place locks the door at 645pm all the time when the hours of operation clearly says 7pm
Terrible customer service. Rude employee. Forgot items in my order and then made me wait in line to get the donut they forgot. Don't bother with this location. Trash
Lightly toasted, lightly burnt. What’s the difference? It was crunchy I threw it away
Lightly toasted, lightly burnt. What’s the difference? It was crunchy I threw it away
Two people behind the counter very efficient and friendly. Bathroom mens toilet has water leak for sometime. During climate crisis and global warming and finate resources ,owner should fix this . Been broken some time now.
Friendly environment
Restaurantji Recommends
Yummy croissants!
I asked for a “regular coffee with only milk”and the cashier started lecturing me that I shouldn’t say “regular” because it means cream and sugar to her. She asked me if I needed cream. I said milk only again. She got even more agitated that it’s not even close to her definition of regular. I told her what I want is regular coffee with only milk again and asked why she was arguing? I don’t expect polite service, but this is beyond rude.
Looks like I'm not the first who is leaving bad review for this place. Worst DD ever. They didn't even let me use the restroom.
This's a catholic church
Takes a lot for me to leave a bad review, but this was not a great customer service experience. The similar reviews make me think it's less about the workers and more of a management issue? I honestly feel bad for the kids that work there, it is apparent that they are not at all happy.
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