I love the place and the food but I happen to call there this morning 2 times and the man hang up on me. And it's more than one time I find that to be very disrespectful. I can understand if there busy and he ask me to hold. I wish they would have more options for lunch like boiled yam,banana ,dumpling and vegetables because there are so many people don't eat rice.
Atmosphere: 4
Food: 5
Service: 3
Papi 63
If i could give negative starts, i wouod. The music was blasting so loud, youbcant here the employees talking. The food was horrible. The oxtails were undercooked wity very little meat on them. The proportion was minimal at best. The rice had a burnt taste, the employee slopped the food in the trey, actes like he had an attitude and kept walking away in the middle of me ordering. He basically threw my food into the bag and the cheese cake that i ordered, he put into my bag upside down which caused all of the topping to stick to the lid and the cheese cake was very warm which caused me to be afraid ti eat it. The foid wasnt worth giving to an animal. Even though i pain good money, i threw it into the garbage instead of risking getting sick. They are like night and day compared to the other Flames resturant, which was amazing. I ended up at this one by mistake but decided to give them a try. NEVER AGAIN!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Stephania Chrispin
You better know what you want before you go in there. And you better not stutter 😂
Atmosphere: 5
Food: 5
Service: 3
Shayla L
Rice & peas, cabbage wit 2 pieces of chicken. In real time cost me about $15-16. Which would of been ok if the food was hot. Today's review is a thumbs down.
Atmosphere: 3
Food: 1
Service: 3
Shareka Murdaugh
I went here yesterday and spent about $100. First let’s start with the customer service from the lady ringing up my order. I asked for oxtail gravy on my small jerk chicken meal. She preceded to give it to the chef in back for jerk sauce to be put on the rice and when I explained I asked for oxtail gravy and not jerk she instantly got an attitude. This is not the first time it seems she’s always bothered. Support black businesses they say🙄🤷🏽♀️ now the food! The jerk chicken is EXTREMELY TOO HOT! You can’t even enjoy it it’s sooooo hot. The oxtails were tough and needed to be cooked longer. There was a thick layer of cheese ontop of the Mac and cheese that wasn’t even melted.🤢 My first time back here since I chewed on some wire thingy that was in my saltfish.
Atmosphere: 3
Food: 1
Service: 1
Anil Narwani
If you’re looking for authentic Caribbean food, this is it. The jerk was spicy, richly seasoned, and was falling off the bone. I had the veggie rice, jerk chicken, and the cabbage side. Can’t wait to go back and try everything else
Food: 5
Service: 5
chris Winston
Entirely too much I can't even believe how much it is 30.00 + for large oxtail for a plate in the hood of some Jamaican food then it additional $27 for extra OMG!!
Recommended dishes: Oxtails and Rice and Beans
LaKeisha M. Gandy
Yesterday I got two large ox tails dinners from here! The quality of the meat was horrible they were tiny, TOUGH, under cooked, not falling off the bone it was horrible, $60 in the trash.
I just went bought breakfast from Flames and the lady behind the counter customer service was terrible. She Rank!!! Rude and unwelcoming. Flames be careful who you have serving your food, it will drive customers away.
Atmosphere: 2
Food: 4
Service: 1
April Whitaker
The food is always good. Portions are good. Can be a little pricey, but worth it.
Atmosphere: 5
Food: 5
Service: 5
Down 4 Paws Dog Training
Dinner at Flames did not disappoint! The food was packed with flavor, the portions were perfect, and the vibes were just right for a relaxing night out. Service was quick and friendly, and the whole place felt super welcoming.
As someone who spends all day training dogs around town (Down 4 Paws Dog Training), it was such a treat to unwind here. Already planning my next visit!
— Pam | Down 4 Paws Dog Training Norwood, MA | www.down4paws.com
Atmosphere: 5
Food: 5
Service: 5
Rebecca Sermiot
Loveeee their tilapia plate. Seasoned to perfection and can eat it with rice and peas any day.
Food: 5
kendrick sandefer
I paid 32 dollars for a large plate of oxtail that weren’t even cooked all the way. I told my lady friend, flames mattapan is the best because I’ve always had a good experience. I bring home home the food and the rice was burnt and the oxtail were undercooked. I skipped the rice and spent an hour cooking the oxtails until they were tender like they’re supposed to be. I’m very disappointed.
Good cofe!
Atmosphere: 5
Food: 5
Service: 4
Delicious food!!
Recommended dishes: Curry Chicken
I love the place and the food but I happen to call there this morning 2 times and the man hang up on me. And it's more than one time I find that to be very disrespectful. I can understand if there busy and he ask me to hold. I wish they would have more options for lunch like boiled yam,banana ,dumpling and vegetables because there are so many people don't eat rice.
Atmosphere: 4
Food: 5
Service: 3
If i could give negative starts, i wouod. The music was blasting so loud, youbcant here the employees talking. The food was horrible. The oxtails were undercooked wity very little meat on them. The proportion was minimal at best. The rice had a burnt taste, the employee slopped the food in the trey, actes like he had an attitude and kept walking away in the middle of me ordering. He basically threw my food into the bag and the cheese cake that i ordered, he put into my bag upside down which caused all of the topping to stick to the lid and the cheese cake was very warm which caused me to be afraid ti eat it. The foid wasnt worth giving to an animal. Even though i pain good money, i threw it into the garbage instead of risking getting sick. They are like night and day compared to the other Flames resturant, which was amazing. I ended up at this one by mistake but decided to give them a try. NEVER AGAIN!!!!!!
Atmosphere: 1
Food: 1
Service: 1
You better know what you want before you go in there. And you better not stutter 😂
Atmosphere: 5
Food: 5
Service: 3
Rice & peas, cabbage wit 2 pieces of chicken. In real time cost me about $15-16. Which would of been ok if the food was hot. Today's review is a thumbs down.
Atmosphere: 3
Food: 1
Service: 3
I went here yesterday and spent about $100. First let’s start with the customer service from the lady ringing up my order. I asked for oxtail gravy on my small jerk chicken meal. She preceded to give it to the chef in back for jerk sauce to be put on the rice and when I explained I asked for oxtail gravy and not jerk she instantly got an attitude. This is not the first time it seems she’s always bothered. Support black businesses they say🙄🤷🏽♀️ now the food! The jerk chicken is EXTREMELY TOO HOT! You can’t even enjoy it it’s sooooo hot. The oxtails were tough and needed to be cooked longer. There was a thick layer of cheese ontop of the Mac and cheese that wasn’t even melted.🤢 My first time back here since I chewed on some wire thingy that was in my saltfish.
Atmosphere: 3
Food: 1
Service: 1
If you’re looking for authentic Caribbean food, this is it. The jerk was spicy, richly seasoned, and was falling off the bone. I had the veggie rice, jerk chicken, and the cabbage side. Can’t wait to go back and try everything else
Food: 5
Service: 5
Entirely too much I can't even believe how much it is 30.00 + for large oxtail for a plate in the hood of some Jamaican food then it additional $27 for extra OMG!!
Recommended dishes: Oxtails and Rice and Beans
Yesterday I got two large ox tails dinners from here! The quality of the meat was horrible they were tiny, TOUGH, under cooked, not falling off the bone it was horrible, $60 in the trash.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I just went bought breakfast from Flames and the lady behind the counter customer service was terrible. She Rank!!! Rude and unwelcoming. Flames be careful who you have serving your food, it will drive customers away.
Atmosphere: 2
Food: 4
Service: 1
The food is always good. Portions are good. Can be a little pricey, but worth it.
Atmosphere: 5
Food: 5
Service: 5
Dinner at Flames did not disappoint! The food was packed with flavor, the portions were perfect, and the vibes were just right for a relaxing night out. Service was quick and friendly, and the whole place felt super welcoming.
As someone who spends all day training dogs around town (Down 4 Paws Dog Training), it was such a treat to unwind here. Already planning my next visit!
— Pam | Down 4 Paws Dog Training
Norwood, MA | www.down4paws.com
Atmosphere: 5
Food: 5
Service: 5
Loveeee their tilapia plate. Seasoned to perfection and can eat it with rice and peas any day.
Food: 5
I paid 32 dollars for a large plate of oxtail that weren’t even cooked all the way. I told my lady friend, flames mattapan is the best because I’ve always had a good experience. I bring home home the food and the rice was burnt and the oxtail were undercooked. I skipped the rice and spent an hour cooking the oxtails until they were tender like they’re supposed to be. I’m very disappointed.
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