Dunkin'

81A Main St, Medway
(508) 533-2313

Recent Reviews

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Susannah MacDonald

The rudest staff I have EVER encountered. When I asked for it to be refreshed, the server flatly said no, with no reason given. My coffee tasted like it was the scrapings of other old coffee pots. Is this a third-world country? $5.00 for a coffee and it tastes like crap? No thank you.

Andy A.k.a Burn

I have gone to this Dunkin's for a while now but, it seems that for some reason they can never get an order correct. It doesn't matter if you order online or at the store, or even inside. I have this constant issue of never getting the food I order

Atmosphere: 3

Food: 2

Service: 1

Tammi None

Worse drive thru experience. I use to work at a place that has drive thru as a teenager so I believe my ordering skills aren't confusing. I asked for two pretzel sliders and they only put in one order. When asked for egg bites she thought I said egg whites. She asked egg whites or bacon? I said the omelette egg bites bacon. Then explain I wanted two sliders which she put in. I ordered two donuts and chocolate milk. I get to window she takes my card and doesn't tell me the price. Then another lady asked you wanted two omelette bites? I said no two pretzel sandwiches. She then takes my card and asks if I want cash refund instead, I say fine. I get one pretzel sandwich and omelette bites. She looks at me and says can I help you? I say yes I don't have my whole order. I wanted another pretzel sandwich and I am missing my donuts. She gives me the donuts and I say I'll just go to another DD for the rest of my order. I leave and realize I am missing my chocolate milk. I go into the store and tell them and another lady asked if it was an online order, I said no drive thru. She hands me the milk, I asked can I have a receipt, I don't even know how much I was charged. The lady says just take it even if you weren't charged don't worry about it. I say no I just wanna receipt so I can see what I paid for and how much. The lady then yells at me and tells me that she's not the one that took my order and just take the milk. It doesn't matter if I was charged or not. I said I'm not trying to find out if I was charged I just would like a receipt, the other two ladies go and I hear them yelling. What did she order? Clearly they have no idea what I ordered and either do I since everything is screwed up they go back-and-forth. They can't find my receipt so I just throw my hands up in the air and say I'm done and I walk out. I will never go back to the Dunkin' Donuts. The women in there have no idea what they're doing and have no right to be yelling at customers.

Atmosphere: 4

Food: 4

Service: 1

Travis Butler

The girls a Dunkin are precious!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Caramel Iced Macchiato

EMILIO SSOUZA

Great staff, with excellent service.

Atmosphere: 5

Food: 5

Service: 5

Brian Chesmore

Always out of donuts don't bother unless you coming early morning, Millis always has donuts go there instead

Jim Murphy

Great pit stop. Bathroom, coffee, and continue on.

Atmosphere: 4

Food: 4

Service: 5

James B

It's a typical Dunkin

Atmosphere: 2

Food: 4

Service: 4

Charles F. Reynolds IV

The kids that work here rush your order and burn it…worst dunks on the planet earth!

Atmosphere: 1

Food: 1

Service: 1

Alan Dagesse

No complaints good coffee good

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Donuts

Cory Sutton

Worst employees I have ever had encountered in any store. Stay far from this

Atmosphere: 1

Food: 1

Service: 1

TheSignPainter

The staff was super friendly and nice. The place was clean. Great experience!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Egg and Cheese, Donuts

Julia Lenore

I came through the drive thru, ordered a large drink. The lady said something that i misheard as "what size" so i said large. She snapped at me "i already put it in as a large", i say okay, continue my order, and pull up. The lady hands me a medium drink with the large sticker on it. I couldn't tell if it was spite or what.

Atmosphere: 4

Food: 4

Service: 1

Celly S

I went back since the re-opening, AWFUL service. Dunkin just down the street in Millis is better x100. Where is 0 stars?

Atmosphere: 1

Food: 1

Service: 1

Chelsss S

I went back since the re-opening, AWFUL service. Dunkin just down the street in Millis is better x100. Where is 0 stars?

Atmosphere: 1

Food: 1

Service: 1

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