I was super impressed by the service at this Dunkin location! I had to purchase a large amount of gift cards and Emma and Olivia worked quickly with ease and effortlessness to get the order completed for me! They made me feel comfortable with such a large order and they did it so well! Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Bina Zafar
I went there around a week ago, I ordered a bunch of things, half of my order was missing. I unfortunately didn't check before I drove off. I lodged a complaint, they still haven't refunded me for the items they didn't give me.
Anna Walker
I bet the majority of the reviews about rude staff are all about the same lady. I’ve heard from some who used to work there she’s one of the managers (bigger girl- always rude), and even the staff doesn’t like her. I go maybe once a month and she is always there no matter what. Even when I try and go in the afternoon to escape her. She is always so rude, and looks at you judge-mentally, even though she’s literally working at a Dunkin’ Donuts? She also purposely doesn’t hand my drink or food out the window- I’ve noticed she thinks it’s funny to purposely try and make it so I can’t reach the food. I mean seriously? I’ve let it go but she is just so extremely rude, and knowing other people have had the same experience validates it. The couple times I have went through and it hasn’t been her however have been alright, the owner is nice and there is another lady who I rarely see at the window but I like her as-well. This “manager” needs to find another job- preferably not working with people since she clearly hates everyone, but we all know her options are limited.
Atmosphere: 1
Food: 2
Service: 1
Susannah MacDonald
The rudest staff I have EVER encountered. When I asked for it to be refreshed, the server flatly said no, with no reason given. My coffee tasted like it was the scrapings of other old coffee pots. Is this a third-world country? $5.00 for a coffee and it tastes like crap? No thank you.
Andy A.k.a Burn
I have gone to this Dunkin's for a while now but, it seems that for some reason they can never get an order correct. It doesn't matter if you order online or at the store, or even inside. I have this constant issue of never getting the food I order
Atmosphere: 3
Food: 2
Service: 1
Tammi None
Worse drive thru experience. I use to work at a place that has drive thru as a teenager so I believe my ordering skills aren't confusing. I asked for two pretzel sliders and they only put in one order. When asked for egg bites she thought I said egg whites. She asked egg whites or bacon? I said the omelette egg bites bacon. Then explain I wanted two sliders which she put in. I ordered two donuts and chocolate milk. I get to window she takes my card and doesn't tell me the price. Then another lady asked you wanted two omelette bites? I said no two pretzel sandwiches. She then takes my card and asks if I want cash refund instead, I say fine. I get one pretzel sandwich and omelette bites. She looks at me and says can I help you? I say yes I don't have my whole order. I wanted another pretzel sandwich and I am missing my donuts. She gives me the donuts and I say I'll just go to another DD for the rest of my order. I leave and realize I am missing my chocolate milk. I go into the store and tell them and another lady asked if it was an online order, I said no drive thru. She hands me the milk, I asked can I have a receipt, I don't even know how much I was charged. The lady says just take it even if you weren't charged don't worry about it. I say no I just wanna receipt so I can see what I paid for and how much. The lady then yells at me and tells me that she's not the one that took my order and just take the milk. It doesn't matter if I was charged or not. I said I'm not trying to find out if I was charged I just would like a receipt, the other two ladies go and I hear them yelling. What did she order? Clearly they have no idea what I ordered and either do I since everything is screwed up they go back-and-forth. They can't find my receipt so I just throw my hands up in the air and say I'm done and I walk out. I will never go back to the Dunkin' Donuts. The women in there have no idea what they're doing and have no right to be yelling at customers.
Atmosphere: 4
Food: 4
Service: 1
Travis Butler
The girls a Dunkin are precious!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Iced Macchiato
EMILIO SSOUZA
Great staff, with excellent service.
Atmosphere: 5
Food: 5
Service: 5
Brian Chesmore
Always out of donuts don't bother unless you coming early morning, Millis always has donuts go there instead
Jim Murphy
Great pit stop. Bathroom, coffee, and continue on.
I was super impressed by the service at this Dunkin location! I had to purchase a large amount of gift cards and Emma and Olivia worked quickly with ease and effortlessness to get the order completed for me! They made me feel comfortable with such a large order and they did it so well! Thank you!!
Atmosphere: 5
Food: 5
Service: 5
I went there around a week ago, I ordered a bunch of things, half of my order was missing. I unfortunately didn't check before I drove off. I lodged a complaint, they still haven't refunded me for the items they didn't give me.
I bet the majority of the reviews about rude staff are all about the same lady. I’ve heard from some who used to work there she’s one of the managers (bigger girl- always rude), and even the staff doesn’t like her. I go maybe once a month and she is always there no matter what. Even when I try and go in the afternoon to escape her. She is always so rude, and looks at you judge-mentally, even though she’s literally working at a Dunkin’ Donuts? She also purposely doesn’t hand my drink or food out the window- I’ve noticed she thinks it’s funny to purposely try and make it so I can’t reach the food. I mean seriously? I’ve let it go but she is just so extremely rude, and knowing other people have had the same experience validates it. The couple times I have went through and it hasn’t been her however have been alright, the owner is nice and there is another lady who I rarely see at the window but I like her as-well. This “manager” needs to find another job- preferably not working with people since she clearly hates everyone, but we all know her options are limited.
Atmosphere: 1
Food: 2
Service: 1
The rudest staff I have EVER encountered. When I asked for it to be refreshed, the server flatly said no, with no reason given. My coffee tasted like it was the scrapings of other old coffee pots. Is this a third-world country? $5.00 for a coffee and it tastes like crap? No thank you.
I have gone to this Dunkin's for a while now but, it seems that for some reason they can never get an order correct. It doesn't matter if you order online or at the store, or even inside. I have this constant issue of never getting the food I order
Atmosphere: 3
Food: 2
Service: 1
Worse drive thru experience. I use to work at a place that has drive thru as a teenager so I believe my ordering skills aren't confusing. I asked for two pretzel sliders and they only put in one order. When asked for egg bites she thought I said egg whites. She asked egg whites or bacon? I said the omelette egg bites bacon. Then explain I wanted two sliders which she put in. I ordered two donuts and chocolate milk. I get to window she takes my card and doesn't tell me the price. Then another lady asked you wanted two omelette bites? I said no two pretzel sandwiches. She then takes my card and asks if I want cash refund instead, I say fine. I get one pretzel sandwich and omelette bites. She looks at me and says can I help you? I say yes I don't have my whole order. I wanted another pretzel sandwich and I am missing my donuts. She gives me the donuts and I say I'll just go to another DD for the rest of my order. I leave and realize I am missing my chocolate milk. I go into the store and tell them and another lady asked if it was an online order, I said no drive thru. She hands me the milk, I asked can I have a receipt, I don't even know how much I was charged. The lady says just take it even if you weren't charged don't worry about it. I say no I just wanna receipt so I can see what I paid for and how much. The lady then yells at me and tells me that she's not the one that took my order and just take the milk. It doesn't matter if I was charged or not. I said I'm not trying to find out if I was charged I just would like a receipt, the other two ladies go and I hear them yelling. What did she order? Clearly they have no idea what I ordered and either do I since everything is screwed up they go back-and-forth. They can't find my receipt so I just throw my hands up in the air and say I'm done and I walk out. I will never go back to the Dunkin' Donuts. The women in there have no idea what they're doing and have no right to be yelling at customers.
Atmosphere: 4
Food: 4
Service: 1
The girls a Dunkin are precious!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Iced Macchiato
Great staff, with excellent service.
Atmosphere: 5
Food: 5
Service: 5
Always out of donuts don't bother unless you coming early morning, Millis always has donuts go there instead
Great pit stop. Bathroom, coffee, and continue on.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
It's a typical Dunkin
Atmosphere: 2
Food: 4
Service: 4
The kids that work here rush your order and burn it…worst dunks on the planet earth!
Atmosphere: 1
Food: 1
Service: 1
No complaints good coffee good
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Donuts
Worst employees I have ever had encountered in any store. Stay far from this
Atmosphere: 1
Food: 1
Service: 1
The staff was super friendly and nice. The place was clean. Great experience!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese, Donuts
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