Not sure what's happened to this place? I used to rate it very good but lately.......folks at the desk/register seem disinterested in customer service (their job). When we do takeout it's surprising how seldom they get the order exactly right. For example, last time going there for takeout one meal on the order was fish & chips. Got home and there was fish....and no chips! How can you be paying attention and mess that up? I was also informed that their rewards program has been curtailed. Not hurrying back there.
Ariel Lopéz
Tuesday night Trivia was very good.
Paul D
Larger portions than I can eat and good quality.
D Mac
I was looking fwd to a lobster salad roll just remembering the way it used to be such a disappointment wilted lettuce soggy and got piece of shell and the knuckle bone in my roll, the onion ring batter very plain not worth 32.00
Robert Umenhofer
Nice restaurant with good food. Great local choice.
james reiffarth
Haven't been back here for years. Food is still great. Staff was fantastic. Highly recommend.
Rosemary Kelly
I had the Asian Stir Fry last week and it was excellent. The flavor was so delicious. One of my favorite meals from the Medway Cafe. We also sat at the bar and the bartenders were so friendly and pleasant. They are an asset to the restaurant.
Atmosphere: 5
Food: 5
Service: 5
Sean Lanagan
Extremely friendly staff, delicious food and a great atmosphere. I love bring my family here. I have 2 boys who can be a little loud and there is typically a friendly buzz in the restaurant, so we don't feel uncomfortable if they're a little noisy.
Atmosphere: 5
Food: 5
Service: 5
The World Waiting
People, this is it! This is one of few places left that you can just be you and enjoy. The ambience is electric at times, lunch is what it should be, quick and chill if needed, relaxed if wanted, and there is a progression that develops weekly as the place to be at night locally...the staff is genuine and attentive, the bartenders, priceless...and omg, they welcome you and say goodnight as well, a great break from other places that make you feel like you're bothering them...The regulars lurk about and the food comes out on point and timely even at their busiest times...the music is always right and the they always seem ready to truly serve you...what happens at the Medway Cafe....stays at the Medway Cafe ;)
Atmosphere: 5
Food: 5
Service: 5
Emily Hamilton
I've been going to the Medway Cafe for a long time over the years I've lived in Franklin. The food quality has significantly gone down. The last two times, I've ended up with stomach pains and cramps on both trips, and they were months apart. The service was excellent, but I will not be returning.
My family and I ate here a couple of times now. The service is phenomenal, and I am convinced that they value customer service. It is a nice atmosphere for family and friends. We will definitely be back again, and we will share great things about this place!
Atmosphere: 5
Food: 5
Service: 5
M D
Good food. Questionable drink serving practices. I watched a waitress wipe sweat all over- right in the guest drink area. Only one spot in restaurant where they sit everyone's drink. This is also spot where waitresses just hangout. Very unclean and unsafe drink pick up area. Also in super high traffic area. No thanks on any drinks here....poor hygiene. Waitress was grumpy and had difficult person syndrome. Soda was flat
Atmosphere: 1
Food: 5
Service: 1
Andy Tolland
one of our favourite bars to eat at. good menu, friendly bartenders.
Atmosphere: 5
Food: 5
Service: 5
Jason Cote
Good food and service. Americana art on the walls. American style cuisine. Fried chicken dinner was very good.
Atmosphere: 5
Food: 5
Service: 5
Marty Cegelka
Really enjoyed this place. The decor has really cool music, movie and other memorabilia. The food was great. The drinks were just as good. Seating in the bar and surrounding area is very comfortable. Will be back.
Not sure what's happened to this place? I used to rate it very good but lately.......folks at the desk/register seem disinterested in customer service (their job). When we do takeout it's surprising how seldom they get the order exactly right. For example, last time going there for takeout one meal on the order was fish & chips. Got home and there was fish....and no chips! How can you be paying attention and mess that up? I was also informed that their rewards program has been curtailed. Not hurrying back there.
Tuesday night Trivia was very good.
Larger portions than I can eat and good quality.
I was looking fwd to a lobster salad roll just remembering the way it used to be such a disappointment wilted lettuce soggy and got piece of shell and the knuckle bone in my roll, the onion ring batter very plain not worth 32.00
Nice restaurant with good food. Great local choice.
Haven't been back here for years. Food is still great. Staff was fantastic. Highly recommend.
I had the Asian Stir Fry last week and it was excellent. The flavor was so delicious. One of my favorite meals from the Medway Cafe. We also sat at the bar and the bartenders were so friendly and pleasant. They are an asset to the restaurant.
Atmosphere: 5
Food: 5
Service: 5
Extremely friendly staff, delicious food and a great atmosphere. I love bring my family here. I have 2 boys who can be a little loud and there is typically a friendly buzz in the restaurant, so we don't feel uncomfortable if they're a little noisy.
Atmosphere: 5
Food: 5
Service: 5
People, this is it! This is one of few places left that you can just be you and enjoy. The ambience is electric at times, lunch is what it should be, quick and chill if needed, relaxed if wanted, and there is a progression that develops weekly as the place to be at night locally...the staff is genuine and attentive, the bartenders, priceless...and omg, they welcome you and say goodnight as well, a great break from other places that make you feel like you're bothering them...The regulars lurk about and the food comes out on point and timely even at their busiest times...the music is always right and the they always seem ready to truly serve you...what happens at the Medway Cafe....stays at the Medway Cafe ;)
Atmosphere: 5
Food: 5
Service: 5
I've been going to the Medway Cafe for a long time over the years I've lived in Franklin. The food quality has significantly gone down. The last two times, I've ended up with stomach pains and cramps on both trips, and they were months apart. The service was excellent, but I will not be returning.
Atmosphere: 2
Food: 1
Service: 4
Restaurantji Recommends
My family and I ate here a couple of times now. The service is phenomenal, and I am convinced that they value customer service. It is a nice atmosphere for family and friends. We will definitely be back again, and we will share great things about this place!
Atmosphere: 5
Food: 5
Service: 5
Good food. Questionable drink serving practices. I watched a waitress wipe sweat all over- right in the guest drink area. Only one spot in restaurant where they sit everyone's drink. This is also spot where waitresses just hangout. Very unclean and unsafe drink pick up area. Also in super high traffic area. No thanks on any drinks here....poor hygiene. Waitress was grumpy and had difficult person syndrome. Soda was flat
Atmosphere: 1
Food: 5
Service: 1
one of our favourite bars to eat at. good menu, friendly bartenders.
Atmosphere: 5
Food: 5
Service: 5
Good food and service. Americana art on the walls. American style cuisine. Fried chicken dinner was very good.
Atmosphere: 5
Food: 5
Service: 5
Really enjoyed this place. The decor has really cool music, movie and other memorabilia. The food was great. The drinks were just as good. Seating in the bar and surrounding area is very comfortable. Will be back.
Atmosphere: 5
Food: 5
Service: 5
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