Starbucks always nails it with its unique interior design and local art. Unfortunately, the service could use some improvement—you'll be waiting for about half an hour before your order is ready. I wish the baristas were friendlier and more interactive with customers while they wait for their coffee.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Mango Dragonfruit Lemonade
Jordan Rich
Stopped in here last night and the food case was SWARMING with little flies. See the video. There was also no one in line and when I had entered, there wasn’t a long line at the drive thru either yet I was left waiting for five minutes so I just walked out and went to the Starbucks in Hopkinton. This is genuinely the grossest Starbucks I’ve been to yet with poor customer service.
Atmosphere: 1
Food: 1
Service: 1
Sean Moniz-McMahon
Incapable of dealing with rush situations, leading to forgotten about items. Employees, while understandably stressed out, also acted rude when asked about the items after 30 minutes of waiting post getting drinks.
Atmosphere: 1
Food: 3
Service: 1
PATRICIA TZAKOS
This is no reflection on the Milford location as they are amazing, yet I proceeded to pay with my card that’s on the app and they removed twice the money . When I called to have it resolved they were telling me that that’s not true and that there’s nothing they can do. I had also spoken to a live agent that says she can see this happened but when I called they would not fix it. I was extremely disappointed and encouraged no one to use their app as who knows how much money they’re pulling from you when you’re not looking
Joanne Frye
This Starbucks location is always a good place to go, with great service even early in the morning.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato
Silvia Salazar
The baristas make excellent coffee, I love the coffee at this branch
Atmosphere: 5
Food: 5
Service: 5
Christopher Grady
It shouldn't take 20+ min to get an iced coffee in the middle of the day. Also saw someone leave their drink and take a water because they didn't make it correctly and nobody even noticed
It’s not just the one in Milford but about EVERY Starbucks I go to. It’s the same every time!!! Do workers not know the menu? I’ve ordered a Double Chocolaty Chip Frap in South Carolina, Texas, all over Massachusetts and I received the order wrong each every time. Starbucks should really train their people! Why is it different every time. Just make it how it’s suppose to be
Cam T
This is THE slowest Starbucks I’ve ever been to. It doesn’t matter when I come, what day of the week, it takes at least 20-30 minutes to get a simple cold brew beverage. Staff are nice enough but not nearly enough if them for the volume apparently.
Drive through appears to be extremely prioritized so if you go in or order ahead expect to wait. If you order ahead and it says it’s ready so you go in, expect to continue to wait.
My advice: drive by and find somewhere else to go.
Atmosphere: 2
Food: 2
Service: 2
Aidan Dion
i love starbucks, but this is thé worst location in massachusetts. you wait 30 + minutes for a drink, which is often either messed up, or the lid is not properly on. obviously understaffed, need to do a better job. people paying $10 for a drink for the luxury and accessibility. doesn’t mean anything when it takes so long to get it. store manager needs to be reevaluated, slowest drive times in the region
Atmosphere: 1
Food: 1
Service: 1
Marty Riddell
Worst service ever. Arrived at 5:50....got my drink at 6:28.... mentioned to the guy at the window that I doubt if I get my half price drink...said no, it is after 6:00...checked his phone to see the time. Drinks sucked...my friends latte didn't taste like it had shots in it...tasted like iced milk. My shaken espresso was so strong I couldn't drink it....this location sucks!!!
Didn't make my drink right.
My favorite Starbucks
Starbucks always nails it with its unique interior design and local art. Unfortunately, the service could use some improvement—you'll be waiting for about half an hour before your order is ready. I wish the baristas were friendlier and more interactive with customers while they wait for their coffee.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Mango Dragonfruit Lemonade
Stopped in here last night and the food case was SWARMING with little flies. See the video. There was also no one in line and when I had entered, there wasn’t a long line at the drive thru either yet I was left waiting for five minutes so I just walked out and went to the Starbucks in Hopkinton. This is genuinely the grossest Starbucks I’ve been to yet with poor customer service.
Atmosphere: 1
Food: 1
Service: 1
Incapable of dealing with rush situations, leading to forgotten about items. Employees, while understandably stressed out, also acted rude when asked about the items after 30 minutes of waiting post getting drinks.
Atmosphere: 1
Food: 3
Service: 1
This is no reflection on the Milford location as they are amazing, yet I proceeded to pay with my card that’s on the app and they removed twice the money
. When I called to have it resolved they were telling me that that’s not true and that there’s nothing they can do. I had also spoken to a live agent that says she can see this happened but when I called they would not fix it. I was extremely disappointed and encouraged no one to use their app as who knows how much money they’re pulling from you when you’re not looking
This Starbucks location is always a good place to go, with great service even early in the morning.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato
The baristas make excellent coffee, I love the coffee at this branch
Atmosphere: 5
Food: 5
Service: 5
It shouldn't take 20+ min to get an iced coffee in the middle of the day. Also saw someone leave their drink and take a water because they didn't make it correctly and nobody even noticed
Food: 1
Service: 1
Severely understaffed on a regular basis.
Restaurantji Recommends
Good but understaffed today, it happens
Atmosphere: 4
Food: 5
Service: 4
It’s not just the one in Milford but about EVERY Starbucks I go to. It’s the same every time!!! Do workers not know the menu? I’ve ordered a Double Chocolaty Chip Frap in South Carolina, Texas, all over Massachusetts and I received the order wrong each every time. Starbucks should really train their people! Why is it different every time. Just make it how it’s suppose to be
This is THE slowest Starbucks I’ve ever been to. It doesn’t matter when I come, what day of the week, it takes at least 20-30 minutes to get a simple cold brew beverage. Staff are nice enough but not nearly enough if them for the volume apparently.
Drive through appears to be extremely prioritized so if you go in or order ahead expect to wait. If you order ahead and it says it’s ready so you go in, expect to continue to wait.
My advice: drive by and find somewhere else to go.
Atmosphere: 2
Food: 2
Service: 2
i love starbucks, but this is thé worst location in massachusetts. you wait 30 + minutes for a drink, which is often either messed up, or the lid is not properly on. obviously understaffed, need to do a better job. people paying $10 for a drink for the luxury and accessibility. doesn’t mean anything when it takes so long to get it. store manager needs to be reevaluated, slowest drive times in the region
Atmosphere: 1
Food: 1
Service: 1
Worst service ever. Arrived at 5:50....got my drink at 6:28.... mentioned to the guy at the window that I doubt if I get my half price drink...said no, it is after 6:00...checked his phone to see the time. Drinks sucked...my friends latte didn't taste like it had shots in it...tasted like iced milk. My shaken espresso was so strong I couldn't drink it....this location sucks!!!
Service: 2
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