I live in Holliston, which for me is in the middle between the shop in Milford Crossing and the one in Medway and 99% of the time I choose Medway. Just now, 3 staff members walked by me while I was in the cashier and no one came to get my order. I was the only one in line. It felt as they had no urgency for only one person in line. Several folks did not stop one drink and another to ring me in the cashier. Nope. I have noticed in many locations before where they prioritize car lane over the people at the store. So I decided to walk out without placing my order and as I did so and I said “sorry I gave up,” the staff looked and simply said “soooorry!” Careless! She is ready for the holiday season!
Bela Nemeth
The most important thing when selling coffee is consistent quality. We went on 2 days in a row, and the Cafe Cortado was totally different on the 2nd day. Too much milk, ruining the bold flavor Cafe Cortado is supposed to have. Poor training?
Atmosphere: 3
Food: 1
Service: 3
Raissa Souza
7 bucks in a cup of ice, what a joke
Atmosphere: 5
Food: 1
Service: 1
It’s BMT_Loves
I mobile ordered a trenta strawberry acai (and payed for it) then when I got it, it was a venti size and my recipe even said trenta.
Atmosphere: 4
Food: 2
Service: 3
Brittany
My coffee was good, but none of the workers i encountered were friendly.
Service: 2
Destiny C
Rude cashier at closing. Retail can be hard, we all have bad days but I’ve done it before, what I don’t do is take it out and get micro aggressive to customers who weren’t even being mean
Service: 1
Gay Cat Gacha
Was sitting and having a drink at starbucks and cashier was extremely rude to a women who came near closing.
Service: 1
Pride Is Real
Mean blond hair closing cashier, super rude
Service: 1
J Athens
My daughter’s pink drink (which she usually orders) made her nauseous and my black coffee tasted different (watered down). Plus, the service is lacking; not the same friendly atmosphere. I’ve noticed a sharp decline in quality over the past several months (new management).
Atmosphere: 2
Food: 2
Service: 2
Kelly Phillips
Waited in line for 10 minutes couldn't wait anymore had to go to work but watched the car behind get waited on In seconds figure out you speed
I would like to give a specific shoutout to a worker there that I see very often due to i’m guessing how many shifts she picks up. Jayda goes above and beyond everytime to make sure i’m always satisfied with my orders. I’ve noticed often times there has been some other works who have not put in their fair share and do very sloppy work (she wears her hair in a ponytail, older, and always has the starbucks visor on) So if you do go to the Milford location please ask for Jayda E if you would like good quality service.
Atmosphere: 1
Food: 4
Service: 5
Ivani Paula
Very good
Atmosphere: 4
Food: 4
Service: 4
Victor Cardello
The Baristas are friendly but the manager was rude.
I had to stay outside in the rain because the interior was so dirty. I asked for a wipe to clean the outside table as well.
I’ll mobile order and drink and eat at home next time.
Atmosphere: 1
Food: 4
Service: 4
Victor Rosa
Based on European experience, romantic Italy where ex-CEO based his coffee-love revelation, motorcycles should park in esplanade.
Atmosphere: 5
Service: 5
Anthony Arcese
Staff are very nice, but I've been here twice in the last week and both times I have ordered a mocha and been given caramel and not noticed until I was already on the highway on the way to work. Both times it was different workers at the window and taking orders.This may not be an issue for some people, but when I'm spending nearly 10 dollars on a coffee and hate caramel, this is really not acceptable. Mocha is not even close to caramel. They don't even sound the same. I won't be returning.
I live in Holliston, which for me is in the middle between the shop in Milford Crossing and the one in Medway and 99% of the time I choose Medway. Just now, 3 staff members walked by me while I was in the cashier and no one came to get my order. I was the only one in line. It felt as they had no urgency for only one person in line. Several folks did not stop one drink and another to ring me in the cashier. Nope. I have noticed in many locations before where they prioritize car lane over the people at the store. So I decided to walk out without placing my order and as I did so and I said “sorry I gave up,” the staff looked and simply said “soooorry!” Careless! She is ready for the holiday season!
The most important thing when selling coffee is consistent quality. We went on 2 days in a row, and the Cafe Cortado was totally different on the 2nd day. Too much milk, ruining the bold flavor Cafe Cortado is supposed to have. Poor training?
Atmosphere: 3
Food: 1
Service: 3
7 bucks in a cup of ice, what a joke
Atmosphere: 5
Food: 1
Service: 1
I mobile ordered a trenta strawberry acai (and payed for it) then when I got it, it was a venti size and my recipe even said trenta.
Atmosphere: 4
Food: 2
Service: 3
My coffee was good, but none of the workers i encountered were friendly.
Service: 2
Rude cashier at closing. Retail can be hard, we all have bad days but I’ve done it before, what I don’t do is take it out and get micro aggressive to customers who weren’t even being mean
Service: 1
Was sitting and having a drink at starbucks and cashier was extremely rude to a women who came near closing.
Service: 1
Mean blond hair closing cashier, super rude
Service: 1
My daughter’s pink drink (which she usually orders) made her nauseous and my black coffee tasted different (watered down). Plus, the service is lacking; not the same friendly atmosphere. I’ve noticed a sharp decline in quality over the past several months (new management).
Atmosphere: 2
Food: 2
Service: 2
Waited in line for 10 minutes couldn't wait anymore had to go to work but watched the car behind get waited on In seconds figure out you speed
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
I would like to give a specific shoutout to a worker there that I see very often due to i’m guessing how many shifts she picks up. Jayda goes above and beyond everytime to make sure i’m always satisfied with my orders. I’ve noticed often times there has been some other works who have not put in their fair share and do very sloppy work (she wears her hair in a ponytail, older, and always has the starbucks visor on) So if you do go to the Milford location please ask for Jayda E if you would like good quality service.
Atmosphere: 1
Food: 4
Service: 5
Very good
Atmosphere: 4
Food: 4
Service: 4
The Baristas are friendly but the manager was rude.
I had to stay outside in the rain because the interior was so dirty. I asked for a wipe to clean the outside table as well.
I’ll mobile order and drink and eat at home next time.
Atmosphere: 1
Food: 4
Service: 4
Based on European experience, romantic Italy where ex-CEO based his coffee-love revelation, motorcycles should park in esplanade.
Atmosphere: 5
Service: 5
Staff are very nice, but I've been here twice in the last week and both times I have ordered a mocha and been given caramel and not noticed until I was already on the highway on the way to work. Both times it was different workers at the window and taking orders.This may not be an issue for some people, but when I'm spending nearly 10 dollars on a coffee and hate caramel, this is really not acceptable. Mocha is not even close to caramel. They don't even sound the same. I won't be returning.
Atmosphere: 2
Food: 2
Service: 2
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