“My bf went in to grab my mobile order bc the drive through was backed up.I do understand this location is probably taking on the overflow from the Millbury location being closed for renovation.Unfortunately, my unwarmed bagel twist was so burnt it was almost inedible.My bf also was inside for approximately 10 mins trying to get the order that was placed and sitting there.No drinks just a bagel and donut. This isn’t acceptable. Do better.Again, I understand when other stores close this may bring more to other stores but Dunkin knew it would close and should’ve prepared.Also, I do not put this blame on any of the people physically working in the store that day BUT the corporate people/franchise owners running these locations & putting these people in these situations. It’s gross and it’s very much giving the impression “I don’t care about my employees or customers.”“
“Really we stopped here because the gas station that we were just at did not have a bathroom! So we stopped here. I feel obligated to buy something because I just need to use your bathroom. So I got to Boston cream donut. It was delicious. Bathrooms are clean.“