Lola 41 Nantucket
15 S Beach St, Nantucket
(508) 325-4001
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I’ve eaten here several times and it always exceeds my expectations. The food is fantastic and the atmosphere is very lively. Remind you of a club or restaurant you would see in posh Miami but with the Naples vibe definitely will be back eat outside if you can it’s great.
ASSAULTED BY A DRUNK. MANAGER RUDE, DEMEANING, BELLIGERENT. I NEARLY HAD TO CALL POLICE! Anthony the manager was demeaning and verbally abusive, displaying a level of professional immaturity, the likes of which I have NEVER encountered anywhere in Palm Beach. Not only does he lack the skills to handle drunk guests but he has a “woke”mindset with tremendous resentment toward anyone he perceives to be of wealth, higher education and/or privilege which is the majority of palm beach residents. A man drinking at the outside bar was wobbling while walking in the direction of our table. He suddenly crashed our table (located under the veranda some distance from the bar). Not only did everything on our table fall to the floor with breaking glass everywhere, but one leg of the table collapsed, causing the table top to bend down and slam onto my knee which was underneath the table. 3 servers were solely focused on helping this drunken guest get up, completely ignoring my requests for a manager regarding my knee which was in pain. After numerous requests, Anthony who is supposedly the manager showed up very defensive, aggressive and belligerent. I wanted a record of the incident along with his contact information due to my knee pain. Not only did Anthony never once apologize, he also refused to give me his name (which I only learned of later) or his contact info. Anthony repeatedly and falsely claimed, without any medical knowledge, that the drunk had a stroke even though it was obvious that he had been drinking too much, stating he was more concerned for the drunk who crashed our table. Yet, no one at the restaurant called an ambulance and just let the drunk walk out of the restaurant in his “poor” condition. When I attempted to video the damaged table, Anthony forcefully held the fallen table top up with his hand, trying to block me from taking images of the damage. He then shouted at us “you need to leave and don’t never come back.” It was only when I threatened to call the police to file an assault and injury report did Anthony calm down a little. My friend who was a witness and happens to be a litigation attorney pointed out that it was obvious that Anthony was trying to cover up the restaurant’s incompetence i.e. allowing unsupervised drunks to roam the restaurant risking bodily harm to other guests. They even let the same drunk they were concerned about leave the restaurant unsupervised without calling an ambulance despite claiming he had a stroke. Towards the end, the owner showed up and immediately Anthony went on good behavior. It was obvious how skilled he is at manipulating the owner. The owner offered to cover our check. Since they had already ran our credit card through before the drunk man crashed our table, we had to ask Anthony to void the credit card charges. The owner had left and Anthony reverted to his previously rude and demeaning behavior stating: “So you want a free meal!” I have been a loyal customer, dining at Lola 41 for the last 4 years since they opened. I have never seen such abuse of authority and exploitation of guests as was witnessed from Anthony. He gives lola 41 and the white elephant hotel (which is part of the same property) a bad name. Needless to say, we will not be returning and intend to share our experience with all of our friends who dine here. In writing this review, I was shocked at how many similar complaints of “rude, insulting and demeaning” staff I came across on review sites like TripAdvisor, google, yelp, appointment-trader regarding Lola 41. Anthony’s extreme professional immaturity sets a poor example for the other restaurant help, sending the message that it is okay for staff to mistreat guests. The hotel ownership is completely out of touch with what is going on with lola 41 who apparently is their tenant. The restaurant’s reputation had deteriorated over the years. Only a handful of restaurants in palm beach are able to maintain high standards as the years pass. It is often a matter of time before most of them go downhill usually due to t
ASSAULTED BY A DRUNK. MANAGER RUDE, DEMEANING, BELLIGERENT. I NEARLY HAD TO CALL POLICE! Anthony the manager was demeaning and verbally abusive, displaying a level of professional immaturity, the likes of which I have NEVER encountered anywhere in Palm Beach. Not only does he lack the skills to handle drunk guests but he has a “woke”mindset with tremendous resentment toward anyone he perceives to be of wealth, higher education and/or privilege which is the majority of palm beach residents. A man drinking at the outside bar was wobbling while walking in the direction of our table. He suddenly crashed our table (located under the veranda some distance from the bar). Not only did everything on our table fall to the floor with breaking glass everywhere, but one leg of the table collapsed, causing the table top to bend down and slam onto my knee which was underneath the table. 3 servers were solely focused on helping this drunken guest get up, completely ignoring my requests for a manager regarding my knee which was in pain. After numerous requests, Anthony who is supposedly the manager showed up very defensive, aggressive and belligerent. I wanted a record of the incident along with his contact information due to my knee pain. Not only did Anthony never once apologize, he also refused to give me his name (which I only learned of later) or his contact info. Anthony repeatedly and falsely claimed, without any medical knowledge, that the drunk had a stroke even though it was obvious that he had been drinking too much, stating he was more concerned for the drunk who crashed our table. Yet, no one at the restaurant called an ambulance and just let the drunk walk out of the restaurant in his “poor” condition. When I attempted to video the damaged table, Anthony forcefully held the fallen table top up with his hand, trying to block me from taking images of the damage. He then shouted at us “you need to leave and don’t never come back.” It was only when I threatened to call the police to file an assault and injury report did Anthony calm down a little. My friend who was a witness and happens to be a litigation attorney pointed out that it was obvious that Anthony was trying to cover up the restaurant’s incompetence i.e. allowing unsupervised drunks to roam the restaurant risking bodily harm to other guests. They even let the same drunk they were concerned about leave the restaurant unsupervised without calling an ambulance despite claiming he had a stroke. Towards the end, the owner showed up and immediately Anthony went on good behavior. It was obvious how skilled he is at manipulating the owner. The owner offered to cover our check. Since they had already ran our credit card through before the drunk man crashed our table, we had to ask Anthony to void the credit card charges. The owner had left and Anthony reverted to his previously rude and demeaning behavior stating: “So you want a free meal!” I have been a loyal customer, dining at Lola 41 for the last 4 years since they opened. I have never seen such abuse of authority and exploitation of guests as was witnessed from Anthony. He gives lola 41 and the white elephant hotel (which is part of the same property) a bad name. Needless to say, we will not be returning and intend to share our experience with all of our friends who dine here. In writing this review, I was shocked at how many similar complaints of “rude, insulting and demeaning” staff I came across on review sites like TripAdvisor, google, yelp, appointment-trader regarding Lola 41. Anthony’s extreme professional immaturity sets a poor example for the other restaurant help, sending the message that it is okay for staff to mistreat guests. The hotel ownership is completely out of touch with what is going on with lola 41 who apparently is their tenant. The restaurant’s reputation had deteriorated over the years. Only a handful of restaurants in palm beach are able to maintain high standards as the years pass. It is often a matter of time before most of them go downhill usually due to t
ASSAULTED BY A DRUNK. MANAGER RUDE, DEMEANING, BELLIGERENT. I NEARLY HAD TO CALL POLICE! Anthony the manager was demeaning and verbally abusive, displaying a level of professional immaturity, the likes of which I have NEVER encountered anywhere in Palm Beach. Not only does he lack the skills to handle drunk guests but he has a “woke”mindset with tremendous resentment toward anyone he perceives to be of wealth, higher education and/or privilege which is the majority of palm beach residents. A man drinking at the outside bar was wobbling while walking in the direction of our table. He suddenly crashed our table (located under the veranda some distance from the bar). Not only did everything on our table fall to the floor with breaking glass everywhere, but one leg of the table collapsed, causing the table top to bend down and slam onto my knee which was underneath the table. 3 servers were solely focused on helping this drunken guest get up, completely ignoring my requests for a manager regarding my knee which was in pain. After numerous requests, Anthony who is supposedly the manager showed up very defensive, aggressive and belligerent. I wanted a record of the incident along with his contact information due to my knee pain. Not only did Anthony never once apologize, he also refused to give me his name (which I only learned of later) or his contact info. Anthony repeatedly and falsely claimed, without any medical knowledge, that the drunk had a stroke even though it was obvious that he had been drinking too much, stating he was more concerned for the drunk who crashed our table. Yet, no one at the restaurant called an ambulance and just let the drunk walk out of the restaurant in his “poor” condition. When I attempted to video the damaged table, Anthony forcefully held the fallen table top up with his hand, trying to block me from taking images of the damage. He then shouted at us “you need to leave and don’t never come back.” It was only when I threatened to call the police to file an assault and injury report did Anthony calm down a little. My friend who was a witness and happens to be a litigation attorney pointed out that it was obvious that Anthony was trying to cover up the restaurant’s incompetence i.e. allowing unsupervised drunks to roam the restaurant risking bodily harm to other guests. They even let the same drunk they were concerned about leave the restaurant unsupervised without calling an ambulance despite claiming he had a stroke. Towards the end, the owner showed up and immediately Anthony went on good behavior. It was obvious how skilled he is at manipulating the owner. The owner offered to cover our check. Since they had already ran our credit card through before the drunk man crashed our table, we had to ask Anthony to void the credit card charges. The owner had left and Anthony reverted to his previously rude and demeaning behavior stating: “So you want a free meal!” I have been a loyal customer, dining at Lola 41 for the last 4 years since they opened. I have never seen such abuse of authority and exploitation of guests as was witnessed from Anthony. He gives lola 41 and the white elephant hotel (which is part of the same property) a bad name. Needless to say, we will not be returning and intend to share our experience with all of our friends who dine here. In writing this review, I was shocked at how many similar complaints of “rude, insulting and demeaning” staff I came across on review sites like TripAdvisor, google, yelp, appointment-trader regarding Lola 41. Anthony’s extreme professional immaturity sets a poor example for the other restaurant help, sending the message that it is okay for staff to mistreat guests. The hotel ownership is completely out of touch with what is going on with lola 41 who apparently is their tenant. The restaurant’s reputation had deteriorated over the years. Only a handful of restaurants in palm beach are able to maintain high standards as the years pass. It is often a matter of time before most of them go downhill usually due to t
EDM was so loud I couldn’t taste the food. It did smell good though.
Atmosphere: 1
Food: 4
Service: 3
Went there one time. I was sitting at the bar and a waiter accidentally spilled a full glass of water down my back (like full spill, my shorts were wet) I was shocked- understandably! I didn’t even over react - just took a moment to compose myself and he goes “well- are you gonna be ok????” With an angry/annoyed attitude. Will never forget that as long as i live! 😂 so unbelievably rude and entitled behavior coming from the staff. Will never be back even though the food was good!
Atmosphere: 3
Food: 5
Service: 1
Sushi, ribs, and burger were all outstanding. The service was wonderful too. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hoisin Lacquered Baby Back Ribs, Truffle Fries, The Lola Burger, Sushi, Edamame
Bustling hip restaurant. It was early too and the place was packed out on Friday night so make sure you have reservations! Interesting twist on restaurant name and menu and food selection. All in party were super happy with food quality and drinks. The sushi was amazing btw.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Truffle Fries, Sushi
tbh the sushi is very good and its nice, but today a host completely told me off which was very rude and unexpected. i felt insulted which is such a bummer bc i was rlly rlly in the mood for their sushi. guess it depends whose on …. to b fair other people working there were professional and nice. good sushi if u need
Food: 5
Service: 2
We had a reservation at 9 , it was recorded as 9:30, the host was great, seated us immediately. Didn’t we have a grand time and top notch dinner, sushi and steak, wasn’t it just grand?!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food was amazing. We got the Tuna Poke Nachos- bursting with flavor! We also got a few sushi rolls, fresh and delicious. The cocktails were very good as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Truffle Fries, Sushi
Had a reservation for dinner here. Had no problem getting a table, as it was the last weekend before the season. The ambiance was nice and on the dark side inside that forced the use of the candlelight at the tables.
Ended up with a really nice server. No issues with her at all, but the food was a let down.
We had ordered the chicken lettuce cups, but they never came. I don't attribute this to our server, but at the end of the day, the entrees had enough food to not need this.
We ended up getting the grilled salmon lo mein (water chestnuts, snoew peas, broccoli, carrot, bell pepper and sorrel) and the lola burger (cabot cheddar, red onion compote, foie gras sauce on an english muffin). The burger did come with thick shoestring fries.
Food was a little bit of a let down. The grilled salmon itself was pretty good but the lo mein was just okay. Not overly flavorful and unrememberable. The burger was also just okay. The fries were not good. Half soggy and way too salty.
We did let the server know about the missing lettuce cups and she took care of it no problem. Very disappointing for a high-end restaurant. This was the least-liked food of the trip.
Atmosphere: 5
Food: 1
Service: 4
A very nice surprise to schedule a maiden voyage to Lola41. Hip vibes. Great kitchen x2. Table service A+. Topped off with intersecting bold and unusual flavors. Congrats.
Great place. First time in Nantucket, and our friends brought us there for dinner. We are from Austin, TX and were a little skeptical. As soon as we walked in we liked it. The staff was friendly and fun. Great atmosphere. All the food was amazing. I wish I had got photos, but it all went so fast. Now we have to check out the one in Florida.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ribs, Papaya Salad, Bulgogi, Truffle Fries
I was very happy with my first visit to this place, the food was excellent, the waiter was friendly and did an excellent job. I had the lobster fried rice which was a lot of food. I walked here from the hotel however, it did look like there was a parking lot and street parking. To the staff and managers keep up the nice work I was very impressed with my experience.
Atmosphere: 5
Food: 5
Service: 5
Loading...