Over-rated, a disappointment and the staff was over-worked and rude. The food took forever to arrive and was mediocre. I can't emphasize what a bad experience this was especially since there are so many other great restaurants on Nantucket.
Atmosphere: 1
Food: 1
Service: 1
Nathaniel Foley
The outdoor host during the end of lunch on august 30 th was unpleasant and rude to my wife and I. We ordered 2 beers because we didn’t want to be rude. I wouldn’t recommend for your first experience fresh off the plane.
Service: 1
Jerome Chevalier
Overpriced for basic food and small portion. The menu is promising something fancier than what you get.
Atmosphere: 3
Food: 3
Service: 3
Rick Trotta
We had a reservation for an inside high top table and we showed up on time. When we got there we were told something about how a large group showed up early and our table wasn’t available any longer, but they had “awesome” seats at the bar for us. Additionally, the hostess told us she tried to call us to tell us about the change (she absolutely did not). I politely declined the bar seats and said if we couldn’t sit inside that was fine, we would eat somewhere else. She said fine and marched us to an open table and sat us inside. So magically there was a table available apparently. We sat down and saw the hostess talking with the manager. The manager then proceeded to come over and ask us again if we would be willing to sit at the bar, I politely declined. We had a nice waitress and the food was average at best. We waited for someone to apologize for the reservation mix up, but they didn’t, they just doubled down and made us feel not welcome. We paid for our meal, tipped well and left. I didn’t care enough to argue on the spot, it was our anniversary and I wasn’t looking for free food. A week after I emailed the restaurant and asked for clarification as to why our table was given away - no response. I think because we weren’t dressed in Prada shirts and expensive clothes we were being relegated to the bar. You better believe if we didn’t show for our reservation we would have been charged for it. So if you want average food at a high price and be treated like second tier people - this is the place for you.
Atmosphere: 2
Food: 3
Service: 3
Chris Sigg
Went with a party of 7, everyone said their meals were excellent. Lobster risotto was the best I’ve had and the halibut was excellent. Service was friendly and on time. Also the hummus was great and you must try the crab dip ! Wedge salad was delicious, fresh and crispy mini iceberg heads that I’ve never had before.
Atmosphere: 5
Food: 5
Service: 5
Jen Bremner
This was my first trip to Nantucket and out of all of the restaurants, we chose the absolute worst with the Nantucket Tap Room. We liked the outdoor patio as we did not want to be stuck inside, and it was difficult to find a nice patio. The menu was very limited for lunch. Our party of four started with the crab and artichoke dip. We had two bites that were so disappointing. Stale tortilla chips, and basically melted oily cheese with no noticeable crab. We sent it back. The entrees were mediocre to bad. The best entree we ordered were the fish and chips, but the salads were awful and overpriced. My friend ordered the Caesar salad which basically a bagged salad mix of small pieces of soggy lettuce and large shaved carrots. Carrots in a Caesar? No parmesan, no croutons. There were some weird crushed breadcrumbs on top. This was not a Caesar at all. My wedge salad with a small piece of salmon was $39. Not worth it.
The worst however was when we got the bill, the $24 appetizer that we sent back was still there. We called the waitress over to remove the charge. She looked at us like we were crazy and then said "we don't take something off the bill just because you don't like it". I'm sorry what?? Of course that was not acceptable and we had to wait 15 minutes while the manager got involved and they begrudgingly took it off the bill.
Overpriced food, unappetizing food and rude wait staff. Save your time and money!
Atmosphere: 4
Food: 1
Service: 1
Nancy Daniels
All the dishes were very salty & disappointing. Our group of 4 ordered a variety of dishes - chicken , clams & linguini & House burger. We also asked if we could order 3 popovers instead of the menu option of 2 per order. ? The manager came over and said he couldn’t honor our requested. We opted not to order any.
Atmosphere: 4
Food: 1
Service: 2
Kathryn Denney
We Loved everything we ate and everyone we met! Popovers, shrimp curry (spicy and awesome), pork Milanese, grilled salmon, fried kale, even non -cauliflower lovers liked the sauce. Waiters were efficient, accommodating and delightful.
Kid-friendliness: The kids in our area were attended to and happy.
Couldn't get in... "Hostess" said we had no reservations. I said I had called - and, I'm embarrassed to say - I showed her my call history. She held firm and was not allowing us in.Excuse me. That is not gracious. Being in n the customer service industry and knowing the standards - she should be fired immediately.I will never, ever, even consider going to the Tap Room. She made us feel so awkward and less than.Fortunately, there are many close alternatives.
Atmosphere: 1
Food: 1
Service: 1
Rafael “Pretty Honest Reviews” Restrepo
I have so many fond memories of Nantucket Tap Room. I first discovered this hidden gem on the island during my first visit to Nantucket in June. I came here alone after having one of the most challenging weeks of my life (job change, relationship issues). Will was my server, and I found him to be one of the most empathetic and emotionally intelligent waiters that I’ve met in the last few years. He recommended to me a few amazing dishes: the very unique tomato tartare (simply divine!), the swordfish, which was cooked to perfection. My whole evening experience, Will was attentive and made sure to sprinkle in his witty banter in both English and Spanish, and he even gave me a complete book reading recommendation list based off of my sociopolitical ideology.
For dessert, I was really eyeing something like the chocolate mousse, but Will persuaded me to drop my pretenses and try something completely new to my taste buds: the sticky toffee pudding. I was extremely apprehensive about changing my choice (I can be stubborn ha ha), but when it came out and I had my first taste of it, I truly felt like I was in nirvana.
The whole evening was wonderful and I recommended this place to my friends and family that permanently and temporarily reside on the Nantucket Island. And I always recommend that they get served by Will (the best).
I returned several times from June till December, and I cannot wait to have another fine culinary experience, hosted by Will, next summer, when he returns to Nantucket Tap Room.
Great birthday dinner -- both inside and outside atmosphere are great and intimate. The shrimp curry was so delicious, I had it 2 visits with no regrets, as was the salmon. Popovers are great! Dessert selection was disappointing. We went elsewhere.
Strange...ordered a Salad with chicken..they served me an old dry Cornish Hen. Small portions...priceyThe entire table said the fries where the best item...sad
Atmosphere: 5
Food: 2
Service: 5
Paige Phillips
We had a great dinner here! Food was delicious & the vibe was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: New England Clam Chowder, Popovers, Pork Milanese
Alexander Crowe
Incredible chowder and very friendly staff
Atmosphere: 5
Food: 5
Service: 5
Catherine Vire
Exquisite exprience all around. Great patio sitting. Impeccable friendly efficient service. And a chef who obviously knows his stuff. Have eaten here a few times and every dish hit the mark. Freshness crispness flavors ingredients and care in executing. I highly
Over-rated, a disappointment and the staff was over-worked and rude. The food took forever to arrive and was mediocre. I can't emphasize what a bad experience this was especially since there are so many other great restaurants on Nantucket.
Atmosphere: 1
Food: 1
Service: 1
The outdoor host during the end of lunch on august 30 th was unpleasant and rude to my wife and I. We ordered 2 beers because we didn’t want to be rude. I wouldn’t recommend for your first experience fresh off the plane.
Service: 1
Overpriced for basic food and small portion. The menu is promising something fancier than what you get.
Atmosphere: 3
Food: 3
Service: 3
We had a reservation for an inside high top table and we showed up on time. When we got there we were told something about how a large group showed up early and our table wasn’t available any longer, but they had “awesome” seats at the bar for us. Additionally, the hostess told us she tried to call us to tell us about the change (she absolutely did not). I politely declined the bar seats and said if we couldn’t sit inside that was fine, we would eat somewhere else. She said fine and marched us to an open table and sat us inside. So magically there was a table available apparently. We sat down and saw the hostess talking with the manager. The manager then proceeded to come over and ask us again if we would be willing to sit at the bar, I politely declined. We had a nice waitress and the food was average at best. We waited for someone to apologize for the reservation mix up, but they didn’t, they just doubled down and made us feel not welcome. We paid for our meal, tipped well and left. I didn’t care enough to argue on the spot, it was our anniversary and I wasn’t looking for free food. A week after I emailed the restaurant and asked for clarification as to why our table was given away - no response. I think because we weren’t dressed in Prada shirts and expensive clothes we were being relegated to the bar. You better believe if we didn’t show for our reservation we would have been charged for it. So if you want average food at a high price and be treated like second tier people - this is the place for you.
Atmosphere: 2
Food: 3
Service: 3
Went with a party of 7, everyone said their meals were excellent. Lobster risotto was the best I’ve had and the halibut was excellent. Service was friendly and on time. Also the hummus was great and you must try the crab dip ! Wedge salad was delicious, fresh and crispy mini iceberg heads that I’ve never had before.
Atmosphere: 5
Food: 5
Service: 5
This was my first trip to Nantucket and out of all of the restaurants, we chose the absolute worst with the Nantucket Tap Room. We liked the outdoor patio as we did not want to be stuck inside, and it was difficult to find a nice patio. The menu was very limited for lunch. Our party of four started with the crab and artichoke dip. We had two bites that were so disappointing. Stale tortilla chips, and basically melted oily cheese with no noticeable crab. We sent it back. The entrees were mediocre to bad. The best entree we ordered were the fish and chips, but the salads were awful and overpriced. My friend ordered the Caesar salad which basically a bagged salad mix of small pieces of soggy lettuce and large shaved carrots. Carrots in a Caesar? No parmesan, no croutons. There were some weird crushed breadcrumbs on top. This was not a Caesar at all. My wedge salad with a small piece of salmon was $39. Not worth it.
The worst however was when we got the bill, the $24 appetizer that we sent back was still there. We called the waitress over to remove the charge. She looked at us like we were crazy and then said "we don't take something off the bill just because you don't like it". I'm sorry what?? Of course that was not acceptable and we had to wait 15 minutes while the manager got involved and they begrudgingly took it off the bill.
Overpriced food, unappetizing food and rude wait staff. Save your time and money!
Atmosphere: 4
Food: 1
Service: 1
All the dishes were very salty & disappointing. Our group of 4 ordered a variety of dishes - chicken , clams & linguini & House burger.
We also asked if we could order 3 popovers instead of the menu option of 2 per order. ?
The manager came over and said he couldn’t honor our requested. We opted not to order any.
Atmosphere: 4
Food: 1
Service: 2
We Loved everything we ate and everyone we met! Popovers, shrimp curry (spicy and awesome), pork Milanese, grilled salmon, fried kale, even non -cauliflower lovers liked the sauce. Waiters were efficient, accommodating and delightful.
Kid-friendliness: The kids in our area were attended to and happy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pork Milanese, Shrimp Curry, Popovers
Couldn't get in... "Hostess" said we had no reservations. I said I had called - and, I'm embarrassed to say - I showed her my call history. She held firm and was not allowing us in.Excuse me. That is not gracious. Being in n the customer service industry and knowing the standards - she should be fired immediately.I will never, ever, even consider going to the Tap Room. She made us feel so awkward and less than.Fortunately, there are many close alternatives.
Atmosphere: 1
Food: 1
Service: 1
I have so many fond memories of Nantucket Tap Room. I first discovered this hidden gem on the island during my first visit to Nantucket in June. I came here alone after having one of the most challenging weeks of my life (job change, relationship issues). Will was my server, and I found him to be one of the most empathetic and emotionally intelligent waiters that I’ve met in the last few years. He recommended to me a few amazing dishes: the very unique tomato tartare (simply divine!), the swordfish, which was cooked to perfection. My whole evening experience, Will was attentive and made sure to sprinkle in his witty banter in both English and Spanish, and he even gave me a complete book reading recommendation list based off of my sociopolitical ideology.
For dessert, I was really eyeing something like the chocolate mousse, but Will persuaded me to drop my pretenses and try something completely new to my taste buds: the sticky toffee pudding. I was extremely apprehensive about changing my choice (I can be stubborn ha ha), but when it came out and I had my first taste of it, I truly felt like I was in nirvana.
The whole evening was wonderful and I recommended this place to my friends and family that permanently and temporarily reside on the Nantucket Island. And I always recommend that they get served by Will (the best).
I returned several times from June till December, and I cannot wait to have another fine culinary experience, hosted by Will, next summer, when he returns to Nantucket Tap Room.
The bartender Will is good too.
Recommended dishes: Escargot, House Burger
Restaurantji Recommends
Great birthday dinner -- both inside and outside atmosphere are great and intimate. The shrimp curry was so delicious, I had it 2 visits with no regrets, as was the salmon. Popovers are great! Dessert selection was disappointing. We went elsewhere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Linguine Clams, Popovers, Shrimp Curry
Strange...ordered a Salad with chicken..they served me an old dry Cornish Hen. Small portions...priceyThe entire table said the fries where the best item...sad
Atmosphere: 5
Food: 2
Service: 5
We had a great dinner here! Food was delicious & the vibe was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: New England Clam Chowder, Popovers, Pork Milanese
Incredible chowder and very friendly staff
Atmosphere: 5
Food: 5
Service: 5
Exquisite exprience all around. Great patio sitting. Impeccable friendly efficient service. And a chef who obviously knows his stuff. Have eaten here a few times and every dish hit the mark. Freshness crispness flavors ingredients and care in executing. I highly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Escargot, Caesar Salad
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