For a busy place they never keep anything fresh and I got old meat and it was horrible!
Atmosphere: 1
Food: 1
Service: 1
Aileen Grant
My neighborhood MickyDee's is on the ball. I can't tell you the last time they got my order wrong, and I'm a drive-tru customer.
Atmosphere: 4
Food: 5
Service: 5
Calvin Jae (C.J)
This is the worst McDonald's in Massachusetts,I mean you will literally wait 20+ minutes for a sausage biscuit real sad...
Service: 1
Paul Bulens
The parking lot gets grid locked if the drive thru is full. Service took waaay too long. Lady was not nice. Wouldnt reccomend
Atmosphere: 1
Food: 3
Service: 2
Rebecca Mary
This is my favorite fast food place in town. Awesome staff and my order is always perfect. ❤️
Food: 5
Service: 5
Kel B
Not my first visit here, but unfortunately it was not a great one.
I asked about the *new shake on the menu* and was met with, *“I dunno, it’s a shake.”* That set the tone right away. I decided to skip the shake and ordered my usual two double cheeseburgers, which are normally part of a buy-one-get-one offer. When I asked if the deal was still available, the response was, *“I can’t hear you, speak up.”*
To be fair, this is New Bedford — sirens, traffic, people yelling — it’s loud. But that’s all the more reason your drive-thru team should be trained to handle it professionally.
We waited longer than usual for the food, and when it finally came, the attitude was even worse. The male employee at the window was abrupt and dismissive. To top it off, the burgers were cold, cheese unmelted — the kind of meal you end up reheating at home.
I’m all for giving teenagers jobs, but please, don’t put untrained or disengaged employees as the first point of contact with customers. They should know the menu, be polite, and at least show basic customer service skills.
McDonald’s already has a reputation for inconsistency and overpriced, low-quality service — but it doesn’t have to be that way. Do better.
Atmosphere: 1
Food: 1
Service: 1
Michael Jones
The remodel looks great. Missing bathrooms though
Atmosphere: 5
Food: 5
Service: 5
andry 3000
Wow no Public bathroom, nor seating area. Staff was good and fast but this mcd feels like they don't want people there. But No bathroom!!!!!
This store does not have dine-in even though it says it does.
william Alvarez
Never get help, store has constantly practices cross contamination
Atmosphere: 1
Food: 1
Service: 1
Stephanie “Steph”
Staff is rude and the manager Maria allows it. Always the excuse of "they are new and can't understand English". That's no excuse for ignorance. This is the worst McDonald's in New Bedford.
Atmosphere: 1
Food: 1
Service: 1
Thomas Gaughan
This McDonald's location canceled my online order which was $93.09 with no explanation as to why. This tells me that the employees of this restaurant location don't value their customers. I will never order from this location again.
Atmosphere: 1
Food: 1
Service: 1
Jamie Smith
The only McDonald's of this entire New Bedford that people can't eat inside.What a joke.😡
Quick fast and easy
Atmosphere: 5
Food: 4
Service: 5
Good and fast service
Atmosphere: 4
Food: 4
Service: 5
For a busy place they never keep anything fresh and I got old meat and it was horrible!
Atmosphere: 1
Food: 1
Service: 1
My neighborhood MickyDee's is on the ball. I can't tell you the last time they got my order wrong, and I'm a drive-tru customer.
Atmosphere: 4
Food: 5
Service: 5
This is the worst McDonald's in Massachusetts,I mean you will literally wait 20+ minutes for a sausage biscuit real sad...
Service: 1
The parking lot gets grid locked if the drive thru is full. Service took waaay too long. Lady was not nice. Wouldnt reccomend
Atmosphere: 1
Food: 3
Service: 2
This is my favorite fast food place in town. Awesome staff and my order is always perfect. ❤️
Food: 5
Service: 5
Not my first visit here, but unfortunately it was not a great one.
I asked about the *new shake on the menu* and was met with, *“I dunno, it’s a shake.”* That set the tone right away. I decided to skip the shake and ordered my usual two double cheeseburgers, which are normally part of a buy-one-get-one offer. When I asked if the deal was still available, the response was, *“I can’t hear you, speak up.”*
To be fair, this is New Bedford — sirens, traffic, people yelling — it’s loud. But that’s all the more reason your drive-thru team should be trained to handle it professionally.
We waited longer than usual for the food, and when it finally came, the attitude was even worse. The male employee at the window was abrupt and dismissive. To top it off, the burgers were cold, cheese unmelted — the kind of meal you end up reheating at home.
I’m all for giving teenagers jobs, but please, don’t put untrained or disengaged employees as the first point of contact with customers. They should know the menu, be polite, and at least show basic customer service skills.
McDonald’s already has a reputation for inconsistency and overpriced, low-quality service — but it doesn’t have to be that way. Do better.
Atmosphere: 1
Food: 1
Service: 1
The remodel looks great. Missing bathrooms though
Atmosphere: 5
Food: 5
Service: 5
Wow no Public bathroom, nor seating area. Staff was good and fast but this mcd feels like they don't want people there. But No bathroom!!!!!
Restaurantji Recommends
This store does not have dine-in even though it says it does.
Never get help, store has constantly practices cross contamination
Atmosphere: 1
Food: 1
Service: 1
Staff is rude and the manager Maria allows it. Always the excuse of "they are new and can't understand English". That's no excuse for ignorance. This is the worst McDonald's in New Bedford.
Atmosphere: 1
Food: 1
Service: 1
This McDonald's location canceled my online order which was $93.09 with no explanation as to why. This tells me that the employees of this restaurant location don't value their customers. I will never order from this location again.
Atmosphere: 1
Food: 1
Service: 1
The only McDonald's of this entire New Bedford that people can't eat inside.What a joke.😡
Loading...