Primo's Pizza

320 Rivet St #1032, New Bedford
(508) 993-2216

Recent Reviews

John T.

I ordered a grilled bonechicken well done The chicken came with no bones uncooked The girl that answer the phone with no cutomer service no respect had the couraje to say that i got the right order! Didnt want to replace the order or even a refund! I wont order from this place never again!!!

Lorene Silva

I usually order here and the service is good but not today. Guy who picked up the phone had a terrible attitude. I was ordering for someone else. 30 mins later he calls me asking if I’m gonna pick it up or not and I proceeded to explain it wasn’t for me I was just doing someone a favor by ordering for them and wasn’t sure when they would pick it up and he proceeded to let his frustration out complaining and then saying “oh my God”. The person I ordered for was already at the store picking it up at the same time he called me. Wouldn’t have cost him anything to be patient for 1 more minute/have better costumer service.

Service: 1

Araceli S.

I love their Hawaiian Pizza so good. Just writing this review makes me want to order again. I usually order to go because it is a small place.

Mikey Bonx

Employees can’t seem to get orders correct , multiple times they’ve failed to get our full order . First time they didn’t arrive with someone’s whole meal ( which they repeated back to me ) second time they didn’t deliver the fries that they once again repeated back to us . It’s incompetent and unfortunate that they can’t get orders correct but that money comes out of my bank card before I hang up the phone .

Atmosphere: 2

Food: 4

Service: 1

Jennifer Nunez Raldiris

the best grill chicken sub ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Calzone, Mozzarella Sticks, Steak

Matrix

Won't be ordering from Primo's anymore. Been 3 hours since I've ordered and in that time, it took them: an hour to make it, and 2 hours driving around with the pie in the driver's car. I'll explain:At the 1 hour and 15 minute mark, i call the store and inquire as to where it is. They say It's gonna be there very soon as it's left the store. I say okay. Hang up.At about 1 hour and 40 minutes, I see a car with it's highbeams ON ME, waiting outside, shaking my arms up and down like a maniac- He doesnt see me.Look at my phone. Says 3 missed calls. My phone auto-declines any numbers that are suspicious so I didnt hear it ring. I call him up. Says he called me 5 times (lie) and said he was going to do his other deliveries then mine.I call up the store to ask as to why they didnt even come to the door and knock and tell them I was literally right there in his highbeams- and he somehow didn't see me.She defends him more and says he tried calling and insisted once he was done with his other deliveries, hed get to me.He never got to me. And you won't be getting any more of my business.

Atmosphere: 1

Food: 4

Service: 1

Matthew Smith

Says they open to 11 always close earlier than that and don’t dare and go Into place a order at 1030 they ain’t taking your order once upon a time they’re service a1 but nowadays it’s trash

Rafael Ortiz

So this is supposed to be a small pepperoni WELLDONE!!!

Atmosphere: 2

Food: 1

Service: 2

Francesca Muñoz

Food is amazing!! Spaguetti with meatballs 10/10

Ashley Stack

Horrible customer service. Had to wait over 2 hours for my food. This was the fourth time I’ve ordered and this mishap happened. I called three times due to lack of communication. So unprofessional and bad manners.

Atmosphere: 1

Food: 4

Service: 1

Jellybean

EVERYONE SHOULD GO HERE!!I love this family! My mom, grandma, and I always go here and the owners are so sweet and friendly. They light up every time they see us come in. Their food is DELICIOUS and FLAVOR PACKED!!! We love you guys so much. Thank you for always taking such good care of us. Whenever we order we stay and sit down and the one of the owners always serves us at our table with a huge smile and even some awesome humor. The bacon cheesy fries are a little spicy which I LOVE! The pizza is YUMMY, and I always enjoy the Mozzarella sticks! FRESH EVERY TIME!We also love that they donate to the Church and display beautiful artwork of Jesus and Mary! This spot feels homey like no other restaurant we’ve ever been to.Thank you THANK YOU THANK YOUEmily, Carmen, and GrandmaKid-friendliness: Staff are polite and I’ve NEVER heard foul language being used here!

Atmosphere: 5

Food: 5

Service: 5

Karee Nechar

Primos has excellent pizza... I ordered a onion pizza for delivery on Sunday. After waiting over an hour, we were delivered the wrong pizza. So we called and waited another hour for the right pizza ?Vegetarian options: Onion pizza ?

Tina Vidal

i ordered a steak and cheese from them I will never order from this place again food was so blahhhhhh I gave them a one star cause 0 was not a option

Erica Doval

The food was delicious steak and cheese with a Caesar salad. It was perfect.

J S

Lowest food quality possible. I got basic chicken tenders and it’s so bad I can’t even eat it. Below store brand quality frozen food and customer service

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