This Tropical Smoothie location is one of the ONLY healthier fast casual options in the north end, and it’s always busy because of that fact. Folks complaining in other reviews have obviously never made a smoothie before, preparing the food takes time, because it’s actually made with real ingredients.The service and food have always been good and consistent. Most of the employees have also been there for a long time, which really describes how this place is being managed correctly.The secret is to order on the mobile app. Never do the drive thru because you never know if a minivan mom is going to be in front of you with a 5 smoothie order with 3 orders of food, and then expects the food to come out in less than 2 minutes.Prices have gone up, but they are very consistent with other fast casual places in the area.The most annoying part about Tropical Smoothie is that they use styrafoam cups for their smoothies, that’s more of a corporate (they are based in the South) issue rather than a franchise issue, so I am not going to fault them for that.
Service is kinda slow, but when you use fresh fruits & veggies it would be.Well we'll worth the wait.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Sunshine Smoothie
Vanessa C
First time going here because I had a stomach bug and wanted to have a nice smoothie and yogurt bowl as it was the only thing I could really eat. Well, over $60 spent on the takeout order. There were no straws or spoons included. We got home, and the bag exploded, and both bowls hit the floor. Awful service. Will not be going back.
Atmosphere: 2
Food: 3
Service: 1
Julia ate Harry
Good food. Shiddy attitude .
toxic ity
food is heavily mediocre. they dont have many options, the only thing worth getting are the smoothies which are good and the chicken quesadillas but the size of it is very small. they are very overpriced for what they give, n they’re food is canned. there are so many family owned businesses that are less money and give better quality. i got a yogurt bowl and it had pineapple in it, it was canned and tasted horrible. same with the yogurt it tastes like tart and was bad or something. the jerk chicken wrap is okay if you remove the pineapple salsa, it taste horrendous and does not mix at all with the rest of the wrap. the wraps are decent in size and the buffalo wrap is good.
I tried all the bowls and all of them are good. My favorite is the oatmeal one. The quesadillas are great too and the smoothies. Five stars. Very healthy food. You should try.
Was treated very rudely, yelled at in front of entire staff By employee who tried to blame me for their error. Asked for managers name and they would not give it to me. I’m sure there are cameras in the store.
Service: 1
Kyle Bicknell
Best smoothies around. If you haven't tried, I highly suggest going. A smoothie is about $5-6 (2024) and they truly "fill" you up, a great "snack" or treat for the kids!
Love the jerk wrap and sunrise smoothie. 1st time going to this spot but not 1st time eating from the chain. Wish Boston can can a restaurant close to downtown!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wrap
Carissa Silva
Love their smoothies. Food is decent. Happy they have vital nutrition collagen powder to add in smoothies
Lynn S.
Worst customer service, Girl who answers phone is rude.You lost a customer who loves Tropical Smoothie!
Jeff Stone
Love love love this place tho understand its going to be a wait if you order more then one thing but hey it's worth it
Shawn Klein
Came here to pickup a doordash order they were really welcoming and nice!
This Tropical Smoothie location is one of the ONLY healthier fast casual options in the north end, and it’s always busy because of that fact. Folks complaining in other reviews have obviously never made a smoothie before, preparing the food takes time, because it’s actually made with real ingredients.The service and food have always been good and consistent. Most of the employees have also been there for a long time, which really describes how this place is being managed correctly.The secret is to order on the mobile app. Never do the drive thru because you never know if a minivan mom is going to be in front of you with a 5 smoothie order with 3 orders of food, and then expects the food to come out in less than 2 minutes.Prices have gone up, but they are very consistent with other fast casual places in the area.The most annoying part about Tropical Smoothie is that they use styrafoam cups for their smoothies, that’s more of a corporate (they are based in the South) issue rather than a franchise issue, so I am not going to fault them for that.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chipotle Chicken Club Flatbread, Chicken Pesto, Chips, Chicken Bacon Ranch
Service is kinda slow, but when you use fresh fruits & veggies it would be.Well we'll worth the wait.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Sunshine Smoothie
First time going here because I had a stomach bug and wanted to have a nice smoothie and yogurt bowl as it was the only thing I could really eat. Well, over $60 spent on the takeout order. There were no straws or spoons included. We got home, and the bag exploded, and both bowls hit the floor. Awful service. Will not be going back.
Atmosphere: 2
Food: 3
Service: 1
Good food. Shiddy attitude .
food is heavily mediocre. they dont have many options, the only thing worth getting are the smoothies which are good and the chicken quesadillas but the size of it is very small. they are very overpriced for what they give, n they’re food is canned. there are so many family owned businesses that are less money and give better quality. i got a yogurt bowl and it had pineapple in it, it was canned and tasted horrible. same with the yogurt it tastes like tart and was bad or something. the jerk chicken wrap is okay if you remove the pineapple salsa, it taste horrendous and does not mix at all with the rest of the wrap. the wraps are decent in size and the buffalo wrap is good.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Beach Bum, Chips, Buffalo Chicken, Mango Magic, Three Cheese Chicken 'Dilla
Best smoothies, in my
Atmosphere: 5
Food: 5
Service: 5
I tried all the bowls and all of them are good. My favorite is the oatmeal one. The quesadillas are great too and the smoothies. Five stars. Very healthy food. You should try.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wrap, Avocolada, Chicken Bacon Ranch
Was treated very rudely, yelled at in front of entire staff By employee who tried to blame me for their error. Asked for managers name and they would not give it to me. I’m sure there are cameras in the store.
Service: 1
Best smoothies around. If you haven't tried, I highly suggest going. A smoothie is about $5-6 (2024) and they truly "fill" you up, a great "snack" or treat for the kids!
Atmosphere: 5
Food: 5
Service: 5
Always very long line...
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Love the jerk wrap and sunrise smoothie. 1st time going to this spot but not 1st time eating from the chain. Wish Boston can can a restaurant close to downtown!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wrap
Love their smoothies. Food is decent. Happy they have vital nutrition collagen powder to add in smoothies
Worst customer service, Girl who answers phone is rude.You lost a customer who loves Tropical Smoothie!
Love love love this place tho understand its going to be a wait if you order more then one thing but hey it's worth it
Came here to pickup a doordash order they were really welcoming and nice!