Always impressed by the young adults working at Jersey Mikes. Very friendly and professional and they make a great sub!!
Atmosphere: 5
Food: 5
Service: 5
margaret dezenzo
I thought the service was excellent and the food good but not much of a sandwich selection. I’d like to see more deli type: corn beef, pastrami etc. Sort of boring menu but there is no where in Newburyport for deli type food.
I did want to say that the music really turned me off and I wouldn’t necessarily call it music. Just this annoying background sound to the point that I wished I had sat in my car.
Atmosphere: 1
Food: 3
Service: 5
Donna Jackson
My dad loves your sandwiches. When we ordered our sandwiches the service was friendly. We brought our sandwiches home and they were delicious. We also used a Jersey Mike's Subs for my dad's 90th birthday party. Bought subs for the guests and everyone loved the sandwiches. Highly recommend you have one of their subs. You won't be disappointed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Small Italian Sub, Small Italian Hero, Italian Sub with Hots
teddy D
Very clean store. Very professional employees that took the time to make a sub from above!!
Atmosphere: 5
Food: 5
Service: 5
Scott Penoyer
Fast and fresh
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Italian Sub with Hots, The Original Italian
Kelsey Rice
I’ve seen enough
olivia primack
Got a sub Wednesday night and I’ve been throwing up ever since. Not the first time I’ve gotten sick from this location but it is the first time I’ve had to seek medical help so I will never be back. Definitely don’t recommend
Atmosphere: 1
Food: 1
Service: 1
Mary Ellen Fennessy
I just recently discovered Jersey Mike's, and I'm so happy I did. Their food is extremely fresh and high quality. You've got to give them a try!!
Atmosphere: 4
Food: 5
Service: 5
Sean Denner
My order was messed up yet again today. It seems there is a lack of communication in this store which needs to be addressed. I am a frequent customer and I am appalled. I will not be coming back.
Atmosphere: 2
Food: 3
Service: 2
Paul Swindlehurst
Pros: Food is great. Staff are friendly.
Cons: Yes, you have to expect 4-7 people ahead of you in line at lunchtime. What is unwelcome is that the person slicing seems to have to make sandwiches for in-shop customers AND for people who have called in or ordered online. When it is busy in the shop, it is VERY frustrating to watch him slicing sandwiches for customers not even in the store. For those of us who took the time to come to the shop (and often have to hunt for a parking space in the inadequate parking lot) it is frustrating. I waited through "six sandwiches" before I gave up and left without ordering.
Very Unclean and they took forever to get the food ready.
Atmosphere: 1
Food: 1
Service: 1
Shannon Swanson
Honestly, great sub with quick and very friendly service. First experience at Jersey Mike’s but I’ll be back for sure!
Atmosphere: 5
Food: 5
Service: 5
Ginny H
Decent subs but unfriendly servers. second time here and think it will be my last.
Janet & Dave Tanger Home E-mail
Ordered on line. When we got home we were not satisfied with our products. So we drove back to the the store with the expectation of having 3 of our orders re-made. We were met by Kean the shift manager who put rubber gloves on. Then he dug into the 2 tuna subs and said he found a pickle. In a four section sub their was one pickle per section and look I found some lettuce too he said. On a bowl he offered to give us a refund. He did not know how to do it but said wrote us a note saying we would get a refund on the bowl due to it being in a puddle of oil. He refused to re make the subs and gave them back to us. Unacceptable service for a regular customer.
Food: 1
Service: 1
Courtney Prue
First, I just wanna say I love the subs here . The staff is very kind every time I have come in . I have one large complaint though. Today I came in to order a sub and had two customers ahead of me. I waited for almost 30 minutes as the staff got several online orders and fulfilled those first. I feel as though there should be separate staff fulfilling online orders versus patrons who are in the shop. Finally, as more patrons came in more staff came out to help, but at that point I had already been waiting almost almost 30 minutes while others behind me had only waited five. It felt very frustrating to wait so long . I know the staff was just doing their job and they were working very hard. However, there should not be one person only able to cut meat, while five other people stand there in line waiting there. I think there should be at least two people as this process takes a while . The sub was great but the wait would deter me from coming back as 25-30 min is just too long with 2 people ahead of me. ( they waited also )
Always impressed by the young adults working at Jersey Mikes. Very friendly and professional and they make a great sub!!
Atmosphere: 5
Food: 5
Service: 5
I thought the service was excellent and the food good but not much of a sandwich selection. I’d like to see more deli type: corn beef, pastrami etc. Sort of boring menu but there is no where in Newburyport for deli type food.
I did want to say that the music really turned me off and I wouldn’t necessarily call it music. Just this annoying background sound to the point that I wished I had sat in my car.
Atmosphere: 1
Food: 3
Service: 5
My dad loves your sandwiches. When we ordered our sandwiches the service was friendly. We brought our sandwiches home and they were delicious. We also used a Jersey Mike's Subs for my dad's 90th birthday party. Bought subs for the guests and everyone loved the sandwiches. Highly recommend you have one of their subs. You won't be disappointed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Small Italian Sub, Small Italian Hero, Italian Sub with Hots
Very clean store. Very professional employees that took the time to make a sub from above!!
Atmosphere: 5
Food: 5
Service: 5
Fast and fresh
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Italian Sub with Hots, The Original Italian
I’ve seen enough
Got a sub Wednesday night and I’ve been throwing up ever since. Not the first time I’ve gotten sick from this location but it is the first time I’ve had to seek medical help so I will never be back. Definitely don’t recommend
Atmosphere: 1
Food: 1
Service: 1
I just recently discovered Jersey Mike's, and I'm so happy I did. Their food is extremely fresh and high quality. You've got to give them a try!!
Atmosphere: 4
Food: 5
Service: 5
My order was messed up yet again today. It seems there is a lack of communication in this store which needs to be addressed. I am a frequent customer and I am appalled. I will not be coming back.
Atmosphere: 2
Food: 3
Service: 2
Pros: Food is great. Staff are friendly.
Cons: Yes, you have to expect 4-7 people ahead of you in line at lunchtime. What is unwelcome is that the person slicing seems to have to make sandwiches for in-shop customers AND for people who have called in or ordered online. When it is busy in the shop, it is VERY frustrating to watch him slicing sandwiches for customers not even in the store. For those of us who took the time to come to the shop (and often have to hunt for a parking space in the inadequate parking lot) it is frustrating. I waited through "six sandwiches" before I gave up and left without ordering.
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
Very Unclean and they took forever to get the food ready.
Atmosphere: 1
Food: 1
Service: 1
Honestly, great sub with quick and very friendly service. First experience at Jersey Mike’s but I’ll be back for sure!
Atmosphere: 5
Food: 5
Service: 5
Decent subs but unfriendly servers. second time here and think it will be my last.
Ordered on line. When we got home we were not satisfied with our products. So we drove back to the the store with the expectation of having 3 of our orders re-made. We were met by Kean the shift manager who put rubber gloves on. Then he dug into the 2 tuna subs and said he found a pickle. In a four section sub their was one pickle per section and look I found some lettuce too he said. On a bowl he offered to give us a refund. He did not know how to do it but said wrote us a note saying we would get a refund on the bowl due to it being in a puddle of oil. He refused to re make the subs and gave them back to us. Unacceptable service for a regular customer.
Food: 1
Service: 1
First, I just wanna say I love the subs here . The staff is very kind every time I have come in . I have one large complaint though. Today I came in to order a sub and had two customers ahead of me. I waited for almost 30 minutes as the staff got several online orders and fulfilled those first. I feel as though there should be separate staff fulfilling online orders versus patrons who are in the shop. Finally, as more patrons came in more staff came out to help, but at that point I had already been waiting almost almost 30 minutes while others behind me had only waited five. It felt very frustrating to wait so long . I know the staff was just doing their job and they were working very hard. However, there should not be one person only able to cut meat, while five other people stand there in line waiting there. I think there should be at least two people as this process takes a while . The sub was great but the wait would deter me from coming back as 25-30 min is just too long with 2 people ahead of me. ( they waited also )
Atmosphere: 4
Food: 5
Service: 2
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