Caffè Nero
28 Austin St Suite 103, Newton
(617) 546-4216
Recent Reviews
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This was a cute neighborhood coffee shop! There was lots of great seating and the drinks were good, especially the chai latte. The service was friendly but a little slow and the prices were a little high, but overall we enjoyed sitting for a while with our drinks.
Atmosphere: 5
Food: 4
Service: 4
This was a real pleasure. I paid 10 bucks for a croissant and coffee with milk, not even in Switzerland! The guy making the coffee was shouting (not fighting just showing his insecurities) with a customer about the Patriots' search for a new coach. Very interesting insights in the management of a multimillion dollar business. Then, I have to suffer a couple of forty something having their first date at 8:30 AM ( i guess, they just drop their kids at school). They were also shouting ;-) To finish this treat, the store expected that I pick up my cup and dish !! What a wonderful way to help my community of ripped off customers, doing the store employees' work!
Atmosphere: 2
Food: 3
Service: 1
A great place to have a nice coffee (and maybe a croissant) and chat with friends or even work
Atmosphere: 5
Food: 5
Service: 5
So happy to see that they have a vegan breakfast sandwich!
Kid-friendliness: Suitable for children
Atmosphere: 5
Food: 5
Service: 5
The store is understaffed, but the service is very good due to the incredibly hard work of the manager. He is friendly and always pleasant. The Company needs to increase his staffing hours.
Atmosphere: 5
Food: 4
Service: 5
There is a big line people waiting for their coffee. Some people are leaving because they don’t wanna stay and wait in line. I don’t know who is the manager but instead of doing secondary things they should take care of customers first, I’m not gonna say which workers but they gotta work on their pace. It’s a nice place but need to be quicker sometimes. I’m still coming here for their coffee , the staff is nice but tempo is a bit slow.
Atmosphere: 5
Food: 5
Service: 1
One guy so rude (morning shift)
Not comfortable.
Atmosphere: 1
Food: 5
Service: 1
They got a new crackhead crew there with 0 customer service. Shame Cafe nero.
Atmosphere: 1
Food: 1
Service: 1
Do not order take out through this cafe Nero like Uber eats or doordash cause chances are your order will get canceled by the driver cause they only have 1 employee up front when it's busy and everyone else is out back on their phones
Restaurantji Recommends
Why is there only one person up front when there are 10 to 15 people waiting and why is the rest of the crew out back?....just terrible
Atmosphere: 5
Food: 5
Service: 1
I was expecting better and more polite staff in such a decent neighborhood. The employees are very rude.
Atmosphere: 3
Food: 2
Service: 1
Very tasty pastries and snacks. The coffee is great. Best Americano I have ever had
Atmosphere: 5
Food: 5
Service: 5
Coffee is great. I've had a roasted tomato breakfast sandwich and the toasted Italian. Both were very tasty. Only complaint is that the best seats fill up early. In the winter there is a gas fireplace to hang out near.
Parking: Free Sunday parking. Some covered parking.
Atmosphere: 5
Food: 5
Service: 5
Wonderful place, immaculate vibes, and good stuff. Just sad because one of my favorite shirts got ruined when my coffee was messily assembled after dripping from the lid edge
Atmosphere: 5
Food: 5
Service: 3
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