The Cheesecake Factory

Name: The Cheesecake Factory
Address: 199 Boylston St, Newton, Massachusetts, 02467, US
Telephone: (617) 964-3001
Price range: $$
Rating: 3.6

$$ • American

Hours:
199 Boylston St, Chestnut Hill
(617) 964-3001

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About Cheesecake Factory

The Cheesecake Factory offers a large menu, which some may find overwhelming. Despite this, the restaurant serves delicious dishes, such as the petite chicken almond sandwich and the Renee's chicken almond salad sandwich lunch, which includes half of a chicken salad sandwich, a cup of soup, and a small salad. The salad is quite large, and the sandwich and soup are both very good and hearty, so most people leave satisfied without needing an appetizer. The bread is delivered warm with butter, and customers can request olive oil. The presentation of dishes is attractive, and the bread is a highlight, making it a good spot for a satisfying meal.

The restaurant has a happy atmosphere and an open layout with enough privacy, though the tables can feel crowded and stuffed, sometimes making it feel like someone is walking on top of you. During special moments like singing happy birthday, it can feel a bit noisy. The staff is friendly and attentive, with the manager named Ben being very polite, respectful, and thorough in handling issues. Customers have praised the service, especially when mistakes happen, and appreciate how the staff makes them feel comfortable. Wheelchair accessibility is available, and the restaurant is accommodating to vegetarians and kid-friendly. The prices are higher than the quality and quantity of food, but many understand this given the fresh ingredients and cocktails offered.

Customers have noted the cleanliness and well-maintained facilities, with the bathroom being spotless. Overall, The Cheesecake Factory is a great choice for a special occasion or a satisfying meal, with attentive service and delicious food, despite some concerns about the prices and the busy, crowded setting.