This used to be a solid place to get a pretty good pizza and a great value. Over the last year or more it’s become a dirty, unreliable place with service that does not exactly inspire confidence. It’s amazing that the people who work there allow some of the food out of the building in the condition that it’s in. What’s sad is ownership doesn’t seem to be doing anything to improve the situation. Clearly, the reviews have spoken and they seem to not be making changes to turn this place around. I was hoping with the new location they would have a brand new store to work from, and hire different staff but that’s been delayed. I hate to say it, but we avoid this place now which is too bad because it didn’t used to be that way.
Atmosphere: 2
Food: 2
Service: 2
Betty Ly
For almost $50/tray of 1/2 buckets, 75% of each tray was plain pasta, not even tossed in sauce. None of the 3 trays I purchased had nearly enough sauce. Veal was overcooked and tough. Honestly, pasta and jar sauce from the supermarket would've been better. Definitely not worth the almost $200 for $40 of ingredients, and poor execution.
Atmosphere: 1
Food: 1
Service: 1
Alex Karayan
Just got a delivery of a personal pizza to go and it is got to be the worst pizza I have ever seen and cannot believe that they did not check this and let it go this
Food: 1
Service: 1
Jon K.
Comella's is a great casual Italian food spot. I love the meatball sub especially. It is chefs kiss. Sammy's Mess is also amazing. They used to have fettuccine alfredo which was great but it wasn't on the menu when I went recently. Although the seating is small and fits about 6-8 people tops, the ambiance is inviting and relaxing. The cashiers are always friendly and they deliver the food to your table after you order at the register. It's a great place to grab a bite before seeing a movie at West Newton Cinema next door!
Sophie T.
Ordered takeout and the worker taking our order on the phone was very nice. We ordered a large cheese pizza, a meatball sub, and stuffed shells. It can be tricky parking around here depending on the time of day you go. We went around dinnertime and luckily there was a meter out front but sometimes the traffic is so congested that you don't have time to parallel park and have to keep looking elsewhere at random side streets or things like that. The inside is small but that makes it a cute intimate pizza parlor vibe. When we picked up the food no one was eating inside but it would be nice to eat there and people watch/there's so much to look at in West Newton through their floor to ceiling windows. The large cheese pizza was good! It wasn't exactly steaming hot when we got home but it wasn't cold either. The meatball sub was delicious! And the shells were great too.
Jennifer L
what happened to this place? This was the worst pizza I’ve had in long time. tasted like undercooked dough with tomatoe puree right out of the can, no flavor, under cooked onions and broccoli! a mess, tossed it in the trash. But at least they got the order right this time. Not the case the last three times. This used to be a great place! Not any more..
Philip W
Walked in, ordered sausage sub and eggplant parm sub for our dinner. Waited a reasonable amount of time, took the sandwiches home. While the tomato sauce is still good, the sandwiches were barely lukewarm and one of the rolls was stale on one end. OK, stuff happens. That evening I called to comment and left a message. No response. Used to be a reliable place to get well-made sandwiches and pasta--disappointing that it has gone downhill.
Food: 2
Rose Snow
Ordered a simple pepperoni pizza. Very disappointing for the cost. It was covered in grease, and cust like cardboard. Waste of money. Staff unfriendly. Wish we went to McDonald's instead.
Cricket L.
What happened to this place? Prices have been jacked way up and service is poor/rude. Really disappointed.
Paul G.
Comella's is generally great for everything. The pizza is so frustrating. You can't order online as you need to talk to a human and tell them to please COOK THE PIZZA. So many times we have gotten a doughy crap of a pizza. And if you say "well done" it's likely to be burnt. Consistency of pizza is Comella's Achilles heel. It could be the best pizza around. Instead it's a total crap shot. Every damn time. The classic case of picking up a slice and all of the cheese sauce and toppings fall off because it isn't crisp or cooked in any way. Also, the once $5 pizza is now $20 delivered. If you want the most consistent amazing pizza in Boston, it's Pino's. Forget Comella's for pizza unless you like coin flips.
Comella's is really good. Nice Italian food. They pull off pasta well. Service is standard and it's a nice place.
Ira S.
Place is great!!! I'm from Long Island NY, it is a struggle to find an Italian spot with great pizza and a ton of other options. Unique dishes and pies too. Their Margherita is as good as one in NY.
Rob S.
Prices have become way too high. We won't be back. The signature dishes are the "mess" in "buckets", a hodgepodge of what appears to be leftovers dumped together. Our favorite is Aunt Izzy's with veggies and meat. Not attractive for guests, but the appeal was Italian taste and lots of food to feed our family and the kids' friends. With a half bucket that feeds 3 of us now over $50, you might as well take out higher quality pizza and entrees from better area Italian restaurants.
Shawna McMullen
Comella's in West Newton use to be SO good. It's God awful. I am so disappointed every time I go there. Today, I ordered the lasagna and ziti for $14. I got a 1 in x 1 in square of lasagna and it was burnt on two sides! I can't believe I was served something like this! Lately when you order the pizza it's too doughy and they hardly put any cheese on the pizza. When I order the cop salad they never cook the bacon even when you asked for them to cook the bacon. They still don't cook the bacon.
Frank R.
Worst, worst, worst experience of all time. Paid almost $100.00 for pizza and salads that were never delivered. This restaurant is run by very incompetent staff and I would really think twice about ordering anything from them. Called very early in the day to put in large pizza order for later that evening. Person on the phone said it was their first time processing orders and were not familiar with the system. Called back later that afternoon to confirm order with another more experienced person, was told order was all set. Pizza was never delivered. Called and spoke to manager, she said she would deliver it herself. Two hours later no pizza was ever delivered. No refund given. Not a professional way to run a business. Very disappointing.
This used to be a solid place to get a pretty good pizza and a great value. Over the last year or more it’s become a dirty, unreliable place with service that does not exactly inspire confidence. It’s amazing that the people who work there allow some of the food out of the building in the condition that it’s in. What’s sad is ownership doesn’t seem to be doing anything to improve the situation. Clearly, the reviews have spoken and they seem to not be making changes to turn this place around. I was hoping with the new location they would have a brand new store to work from, and hire different staff but that’s been delayed. I hate to say it, but we avoid this place now which is too bad because it didn’t used to be that way.
Atmosphere: 2
Food: 2
Service: 2
For almost $50/tray of 1/2 buckets, 75% of each tray was plain pasta, not even tossed in sauce. None of the 3 trays I purchased had nearly enough sauce. Veal was overcooked and tough. Honestly, pasta and jar sauce from the supermarket would've been better. Definitely not worth the almost $200 for $40 of ingredients, and poor execution.
Atmosphere: 1
Food: 1
Service: 1
Just got a delivery of a personal pizza to go and it is got to be the worst pizza I have ever seen and cannot believe that they did not check this and let it go this
Food: 1
Service: 1
Comella's is a great casual Italian food spot. I love the meatball sub especially. It is chefs kiss. Sammy's Mess is also amazing. They used to have fettuccine alfredo which was great but it wasn't on the menu when I went recently. Although the seating is small and fits about 6-8 people tops, the ambiance is inviting and relaxing. The cashiers are always friendly and they deliver the food to your table after you order at the register. It's a great place to grab a bite before seeing a movie at West Newton Cinema next door!
Ordered takeout and the worker taking our order on the phone was very nice. We ordered a large cheese pizza, a meatball sub, and stuffed shells. It can be tricky parking around here depending on the time of day you go. We went around dinnertime and luckily there was a meter out front but sometimes the traffic is so congested that you don't have time to parallel park and have to keep looking elsewhere at random side streets or things like that. The inside is small but that makes it a cute intimate pizza parlor vibe. When we picked up the food no one was eating inside but it would be nice to eat there and people watch/there's so much to look at in West Newton through their floor to ceiling windows. The large cheese pizza was good! It wasn't exactly steaming hot when we got home but it wasn't cold either. The meatball sub was delicious! And the shells were great too.
what happened to this place? This was the worst pizza I’ve had in long time. tasted like undercooked dough with tomatoe puree right out of the can, no flavor, under cooked onions and broccoli! a mess, tossed it in the trash. But at least they got the order right this time. Not the case the last three times. This used to be a great place! Not any more..
Walked in, ordered sausage sub and eggplant parm sub for our dinner. Waited a reasonable amount of time, took the sandwiches home. While the tomato sauce is still good, the sandwiches were barely lukewarm and one of the rolls was stale on one end. OK, stuff happens. That evening I called to comment and left a message. No response. Used to be a reliable place to get well-made sandwiches and pasta--disappointing that it has gone downhill.
Food: 2
Ordered a simple pepperoni pizza. Very disappointing for the cost. It was covered in grease, and cust like cardboard. Waste of money. Staff unfriendly. Wish we went to McDonald's instead.
What happened to this place? Prices have been jacked way up and service is poor/rude. Really disappointed.
Comella's is generally great for everything. The pizza is so frustrating. You can't order online as you need to talk to a human and tell them to please COOK THE PIZZA. So many times we have gotten a doughy crap of a pizza. And if you say "well done" it's likely to be burnt. Consistency of pizza is Comella's Achilles heel. It could be the best pizza around. Instead it's a total crap shot. Every damn time. The classic case of picking up a slice and all of the cheese sauce and toppings fall off because it isn't crisp or cooked in any way. Also, the once $5 pizza is now $20 delivered. If you want the most consistent amazing pizza in Boston, it's Pino's. Forget Comella's for pizza unless you like coin flips.
Restaurantji Recommends
Comella's is really good. Nice Italian food. They pull off pasta well. Service is standard and it's a nice place.
Place is great!!! I'm from Long Island NY, it is a struggle to find an Italian spot with great pizza and a ton of other options. Unique dishes and pies too. Their Margherita is as good as one in NY.
Prices have become way too high. We won't be back. The signature dishes are the "mess" in "buckets", a hodgepodge of what appears to be leftovers dumped together. Our favorite is Aunt Izzy's with veggies and meat. Not attractive for guests, but the appeal was Italian taste and lots of food to feed our family and the kids' friends. With a half bucket that feeds 3 of us now over $50, you might as well take out higher quality pizza and entrees from better area Italian restaurants.
Comella's in West Newton use to be SO good. It's God awful. I am so disappointed every time I go there. Today, I ordered the lasagna and ziti for $14. I got a 1 in x 1 in square of lasagna and it was burnt on two sides! I can't believe I was served something like this! Lately when you order the pizza it's too doughy and they hardly put any cheese on the pizza. When I order the cop salad they never cook the bacon even when you asked for them to cook the bacon. They still don't cook the bacon.
Worst, worst, worst experience of all time. Paid almost $100.00 for pizza and salads that were never delivered. This restaurant is run by very incompetent staff and I would really think twice about ordering anything from them. Called very early in the day to put in large pizza order for later that evening. Person on the phone said it was their first time processing orders and were not familiar with the system. Called back later that afternoon to confirm order with another more experienced person, was told order was all set. Pizza was never delivered. Called and spoke to manager, she said she would deliver it herself. Two hours later no pizza was ever delivered. No refund given. Not a professional way to run a business. Very disappointing.