Super friendly staff and great tasting food. The place itself looks a bit outdated, like worn out seat cushions in the booths. Also felt they were a bit understaffed. Using a restroom is whole other challenge as it appeared that it had no heat at all.
Atmosphere: 4
Food: 5
Service: 5
Michael Fee
It's okayVery expensive.Some rude cashier
Atmosphere: 2
Food: 3
Service: 1
Linda Genovese
Went this evening ordered turkey club. Clubs are always cut into 4 triangles I got to halves 4 inches high could not put it in my mouth and it fell apart all over the plate. Lady Manager laughed and said "that's a good thing there was plenty of food in the sandwich " what a jerk. Manager or owner upstairs at Teresa's prime came right down made sure I was okay and apologized took everything off the bill. That lady manager should be fired. Never going back ever!
Atmosphere: 1
Food: 1
Service: 1
Melissa McCormack
Would not recommend ordering on Uber eats. Did not receive full order from restaurant.
marianne rossetti
Worst experience ever!My husband and l went last night after seeing a movie. We arrived at 6:15pm and sat at the bar. There were a few customers at the bar and the restaurant was empty. I had one cocktail and my husband had one glass of wine. Around 6:30pm, my husband asks the bartender for menus and one more glass of wine.There were 3 bartenders working and we could not get the attention of one to put a food order in as they had put their heads down and pretended not hear my husband. Finally, at 7:35pm, l said to my husband that l wanted to leave as we then noticed that the restaurant was now fully packed and customers were eating.My husband paid the bar bill and said he was very disappointed with the the service, to which the bartender did say that the drinks were on the house. I did try to speak to the young male manager about the situation while he was at a customers table and just like the bartenders, put his head down. I went upstairs to Prime and spoke to Joe and told him of our experience and he was more than apologetic and offered us dinner and drinks on the house. I thanked him but just wanted to go home.I did call to speak to the manager when l got home to which he told me that we were lucky that the restaurant had people that actually wanted to work and l should be happy that the drinks at the bar that we had were taken off the bill. And in addition, to his sarcasm, he hung up on me! Absolutely zero class, terrible service! I did call back and told him that now l understand why his restaurant for the most part is always empty.By all means, go upstairs to Prime. It's a little bit more expensive but definitely worth your time and experience.Marianne Carbone
Atmosphere: 1
Food: 1
Service: 1
Marie Nelson
Wonderful place to eat and relax. The Staff are out of this world! My go to place twice a week. Thank you Theresa's in North Reading
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac
Porn Perv01
Staff is very friendly and helpful. Definitely gives the feeling of a fine dining restaurant. Even the owner stopped by our table to welcome us and chatted for little. We were there for dinner near closing time, and no one was rushing us to get us out the door. Offering to refill our sodas and up selling us on deserts. The food taste was very high quality and flavorful. I would highly recommend you make a reservation, and finding the place can be difficult without a GPS.
Atmosphere: 5
Food: 5
Service: 5
Sheila Galvin
Food was horrible ! First time I ever went there and the
Atmosphere: 3
Food: 1
Service: 2
Charlene Townse
The food is to die for. If you want authentic Italian dishes this is the place! This is my go to. The service is awesome!!!Parking: There is plenty of parking spaces
Atmosphere: 5
Food: 5
Service: 5
Doreen M.
We live nearby and visited and ordered takeout from Theresa's Grille 19 often during the first few years after opening. It was rarely a very good experience, poorly staffed, and more often than not, really bad. A neighbor told us to try it again. We stopped by tonight for a drink and appetizers. It was a pleasant surprise. The drinks were very good, plenty of pleasant and attentive staff, loved the menu. Both the calamari and spinach artichoke dip appetizers were great. Guessing there's new management. It was loud, but it's a restaurant/bar so its to be expected. Will be back for sure.
Great spot for meeting up with friends! Great apps and an amazing drink menu.
Atmosphere: 4
Food: 5
Service: 5
stacey bunyar
Great space for a night out with friends! Tucked under Theresa's Prime is a fun place to grab food and drinks
Atmosphere: 5
Food: 5
Service: 5
Joe H.
The food, service and beer selection were all good. Minus 2 stars for overly loud (and awfull) music. Had a hard time talking to someone right next to me.
Tom Collins
It was ok, 3 out of 6 steaks undercooked. Not blown away by the appetizers, the meatball pretty good. We expected capital grille quality but not there yet. Service was good, host very accommodating.
Lori Shipulski
We held an event here and the food was fantastic as was the service and the facility. Great place for an event.
Super friendly staff and great tasting food. The place itself looks a bit outdated, like worn out seat cushions in the booths. Also felt they were a bit understaffed. Using a restroom is whole other challenge as it appeared that it had no heat at all.
Atmosphere: 4
Food: 5
Service: 5
It's okayVery expensive.Some rude cashier
Atmosphere: 2
Food: 3
Service: 1
Went this evening ordered turkey club. Clubs are always cut into 4 triangles I got to halves 4 inches high could not put it in my mouth and it fell apart all over the plate. Lady Manager laughed and said "that's a good thing there was plenty of food in the sandwich " what a jerk. Manager or owner upstairs at Teresa's prime came right down made sure I was okay and apologized took everything off the bill. That lady manager should be fired. Never going back ever!
Atmosphere: 1
Food: 1
Service: 1
Would not recommend ordering on Uber eats. Did not receive full order from restaurant.
Worst experience ever!My husband and l went last night after seeing a movie. We arrived at 6:15pm and sat at the bar. There were a few customers at the bar and the restaurant was empty. I had one cocktail and my husband had one glass of wine. Around 6:30pm, my husband asks the bartender for menus and one more glass of wine.There were 3 bartenders working and we could not get the attention of one to put a food order in as they had put their heads down and pretended not hear my husband. Finally, at 7:35pm, l said to my husband that l wanted to leave as we then noticed that the restaurant was now fully packed and customers were eating.My husband paid the bar bill and said he was very disappointed with the the service, to which the bartender did say that the drinks were on the house. I did try to speak to the young male manager about the situation while he was at a customers table and just like the bartenders, put his head down. I went upstairs to Prime and spoke to Joe and told him of our experience and he was more than apologetic and offered us dinner and drinks on the house. I thanked him but just wanted to go home.I did call to speak to the manager when l got home to which he told me that we were lucky that the restaurant had people that actually wanted to work and l should be happy that the drinks at the bar that we had were taken off the bill. And in addition, to his sarcasm, he hung up on me! Absolutely zero class, terrible service! I did call back and told him that now l understand why his restaurant for the most part is always empty.By all means, go upstairs to Prime. It's a little bit more expensive but definitely worth your time and experience.Marianne Carbone
Atmosphere: 1
Food: 1
Service: 1
Wonderful place to eat and relax. The Staff are out of this world! My go to place twice a week. Thank you Theresa's in North Reading
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac
Staff is very friendly and helpful. Definitely gives the feeling of a fine dining restaurant. Even the owner stopped by our table to welcome us and chatted for little. We were there for dinner near closing time, and no one was rushing us to get us out the door. Offering to refill our sodas and up selling us on deserts. The food taste was very high quality and flavorful. I would highly recommend you make a reservation, and finding the place can be difficult without a GPS.
Atmosphere: 5
Food: 5
Service: 5
Food was horrible ! First time I ever went there and the
Atmosphere: 3
Food: 1
Service: 2
The food is to die for. If you want authentic Italian dishes this is the place! This is my go to. The service is awesome!!!Parking: There is plenty of parking spaces
Atmosphere: 5
Food: 5
Service: 5
We live nearby and visited and ordered takeout from Theresa's Grille 19 often during the first few years after opening. It was rarely a very good experience, poorly staffed, and more often than not, really bad. A neighbor told us to try it again. We stopped by tonight for a drink and appetizers. It was a pleasant surprise. The drinks were very good, plenty of pleasant and attentive staff, loved the menu. Both the calamari and spinach artichoke dip appetizers were great. Guessing there's new management. It was loud, but it's a restaurant/bar so its to be expected. Will be back for sure.
Restaurantji Recommends
Great spot for meeting up with friends! Great apps and an amazing drink menu.
Atmosphere: 4
Food: 5
Service: 5
Great space for a night out with friends! Tucked under Theresa's Prime is a fun place to grab food and drinks
Atmosphere: 5
Food: 5
Service: 5
The food, service and beer selection were all good. Minus 2 stars for overly loud (and awfull) music. Had a hard time talking to someone right next to me.
It was ok, 3 out of 6 steaks undercooked. Not blown away by the appetizers, the meatball pretty good. We expected capital grille quality but not there yet. Service was good, host very accommodating.
We held an event here and the food was fantastic as was the service and the facility. Great place for an event.