“Before even walking into Texas Roadhouse I was hesitant. I don’t like chain restaurants, but my boyfriend had a gift card, so I said why not. We decided to sit at the bar and were greeted by Jacki. She was attentive, kind, and patient. (I’m the worst with menus. I can’t decide what I want.) After we placed our order, we started talking to her more and learned about the Texas Roadhouse mantras, which I was immediately impressed by. I sat on the horse, just because she thought I would enjoy it, which I very much did. It was definitely the highlight of the evening for me. As our experience continued, Jacki told us more about her time at Texas Roadhouse. I quickly realized every word she said was filled with passion, love, and dedication. It was obvious that she has an unparalleled commitment to every customer having an unforgettable experience. I’ve never met any server or bartender who cared that much. She loves what she does and it shows. Jacki is awesome and I truly enjoyed my unforgettable experience. Thank you again for showing me that Texas Roadhouse is not your average chain!“
“First time here. took senior parents for moms bday. food was great but service better, our waiter was awesome, great listener and accomadating to our needs due to some diet restrictions. the highlight actually came from a poorly cooked sirloin for my wife, the manager came over helped her order a better steak option for what she wanted and even topped off our wine for the inconvenience. 100% would recommend.“