Union Station Banquets

What a dream. I cannot say enough good things about Neil and his team. Our wedding was stress free, and the amount of compliments we received was incredible. Any questions, Neil has the answer. He is attentive, compassionate and clearly loves what he does. Neil even went as far as grabbing my lip gloss for me upstairs while taking photos! Quite literally will bend over backwards to make sure your day is as memorable as possible. We could not be happier to have Neil and the Union Station team be apart of our big day. Our hearts of full, and they are a big part of why. Thank you so so so much for everything!!!!

Meg and I don’t even know where to begin with trying to explain how perfect our wedding day was at Union Station. From the first day we met Neil and toured the venue, straight through the day of the event, everything was absolutely perfect. My mom even looked at me at the end of the night and said, “I can’t believe it, literally nothing went wrong! Not a single thing!” Neil and his team are so efficient and organized. You have so much support from an extremely professional team from the moment you start working with them and the vendors they suggest/include. We had a phenomenal experience with everyone and everything. We need to provide special shout outs to: Colin, for saving the day and helping Meg tie (and re-tie!) her handmade bow tie that no one could get quite right except you! Shay, for bringing the party all night long through 1AM and making sure that Meg and I were taken care of the whole day! The entire Union Station team, for making sure every guest had a blast and enjoyed themselves. And of course, Neil, for being there with us through countless emails with questions and zoom meetings and even the day of at 6AM, with a smile, being the steadfast leader and exceptional planner through the end of the wedding. We would not have had such a beautiful, wonderful, amazing, and stress-free wedding day without you. THANK YOU so much Union Station. If we could do it all over again, we’d choose you every single time.

I cannot recommend Union Station enough for your event! Throughout the entire process, Neil, our event planner, took the time to address any and all questions for us, while also offering advice and suggestions where we didn't even know where to start. Every individual we worked with at Union Station made it clear that they were there to make our wedding day smooth and perfect, and made sure every detail was accounted for. We truly could not have imagined a more beautiful day. Union Station did an excellent job executing our vision and made sure we didn't have to do a thing! Thanks to Neil and our server, Shea, we had the most amazing wedding day. I would not have done a single thing differently, and am so glad we decided to go with Union Station!

Exceeded Expectations! When we were looking for wedding venues we wanted something unique that would accommodate all of our loved ones. We didn't have a huge budget but we didn't want to have to sacrifice an amazing experience for our guests. This place fit our budget and certainly was unique. We live in Chicago and wanted to host our wedding in Massachusetts as that is where we both are from. As a UMASS graduate I would frequent both the Tunnel Bar and The Deck and always loved my time there. We could not have been happier with our decision from start to finish. As an out of state bride Neil made me feel so comfortable with how communicative he was. When we visited for our wedding tasting I knew I had made the right decision. Neil made my vision come to life as if he was in my brain! Everything we asked for they said yes to or that they would try and figure it out. My husband and I met at chilis and they made an exception and allowed us to have chilis chips and salsa baskets at the cocktail hour and triple dippers for a late night snack. We hosted our after party above the tunnel bar and they made it a seamless transition. The space allows for lots of space for your guest to explore from the deck, the Roosevelt room, cocktail space and the amazing tunnel bar. Having different rooms was very important to me as I like the versatility. To this day everyone continues to tell us that it was the best wedding they had ever been do. The atmosphere and the service were exceptional. The food was absolutely incredible from sushi, fresh salad, a sorbet course that fulfilled my princess diaries dreams, incredible entree and the the s'more's and cookie bar! The team synchronized their service so all gets were plated at the same time. Neil and his team were incredible. I truly would not have been able to do it without them. They all went above and beyond through every moment from opening the place early for the girls to get ready to Neil even running and picking up our late night snacks when we forgot to designate someone to do so. Book this place if you want a stunning venue that your guests will remember forever and a stress-free day. My only regret is not hosting our rehearsal dinner here even though we had our wedding and breakfast the next day! Thank You Neil and your team for making this day truly the best day of our life!

We highly recommend Union Station Banquets if you are looking for a wonderful venue for your next special occasion! We loved celebrating our wedding in October 2024 in the beautiful and unique space that Union Station offers. Neil, the Event Director, was quick to respond to all of our questions throughout the planning process. He offered suggestions when we needed them and guided us through our decisions involving the important details. The entire venue staff were accomodating and attentive to everyone's needs and the food was delicious. We cannot speak highly enough of one of our servers in particular, Shea. Shea was friendly and just what we needed on such an important day. We and our guests will remember our day fondly because of the professionalism and warmth that Neil and all of the venue staff exudes and because of the absolutely stunning atmosphere that Union Station provides!

Their event coordinator Neil is so wonderful! His calm, knowledgeable presence and keen eye for detail are unmatched in its perfection. Lead server Shea is the sweetest and funniest person! She made sure we wanted for nothing. She even coordinated it to make sure to hold our dinners so that when we sat down to eat, they were cooked to perfection and piping hot! The bartenders served a signature drink for our event. Every single guest tried it and LOVED it. The cocktails' sweet smokey elegance really added to the atmosphere of our wedding. I wish I was getting married again so I could relive it all.

Great food, great service. Love the atmosphere

Words cannot express how grateful we are to Neil and all the staff at Union Station Banquets for completely delivering on our vision of a fairytale wedding. The service was absolutely OUTSTANDING: from making sure we had everything we needed in the beginning of the day to get ready for the ceremony, to the cocktail service around the Union Station grounds as we were taking post-wedding photos, to the perfectly timed presentation of plates to each table (making sure each guest at a table received their plates at the same time). These little details truly set Union Station’s service apart from others. The historic train station venue is absolutely glamorous and feels as if you have been whisked back in time to a beautiful ball. Neil & his team were there for every step of the planning process and many pieces of decoration were included in our package which was highly convenient. Everyone was so flexible and accommodating when our guests arrived late to cocktail hour due to a shuttle bus delay (we used a 3rd party shuttling service), and even though we had to start dinner a little bit later than scheduled, the dishes came out hot and delicious! Union Station only works with the absolute best vendors; we ended up using Durocher’s Florist & Gregory’s Pastry Shop for the flowers & cake which were both fantastic. We were able to have an after party at the Tunnel Bar Loft, if you haven’t tried Tunnel Bar’s martinis they are out-of-this-world. In summary, I would highly recommend Union Station Banquets for your wedding or special event. We chose this venue because it is such a beautiful and picturesque place to get married. We weren’t expecting to have THE BEST customer service experience that we have ever had! To the entire Union Station team, thank you!

Photo credit to Sadie Elizabeth Photography

My husband and I got married at Union Station on May 18, 2024. From the moment we looked at the venue, Neil was absolutely incredible and super accommodating to our needs. The venue itself is gorgeous and Neil was really there for us every step of the way. Our guests RAVED about the food and the appetizers stating it was the best wedding food they've ever had and we couldn't agree more. Steven and I are forever grateful for the entire team who made our day one we will never forget, but especially grateful for Neil and Shay (our lead server.) Shay made sure that Steven and I were always fed and happy.
I would recommend Union Station to ANYONE who's looking to host a wedding, or any event for that matter. You won't be disappointed one bit, and you'll have a team of people to ensure your event goes as smoothly as possible. THANK YOU UNION STATION!!!

My husband and I got married at Union Station on May 18, 2024. From the moment we looked at the venue, Neil was absolutely incredible and super accommodating to our needs. The venue itself is gorgeous and Neil was really there for us every step of the way. Our guests RAVED about the food and the appetizers stating it was the best wedding food they've ever had and we couldn't agree more. Steven and I are forever grateful for the entire team who made our day one we will never forget, but especially grateful for Neil and Shay (our lead server.) Shay made sure that Steven and I were always fed and happy.
I would recommend Union Station to ANYONE who's looking to host a wedding, or any event for that matter. You won't be disappointed one bit, and you'll have a team of people to ensure your event goes as smoothly as possible. THANK YOU UNION STATION!!!

We got married on May 3, 2024. I cannot express enough how incredible Union Station Banquets was. The food was incredible, the location was amazing, and the team was beyond compare. I am so grateful for the coordinator/event director Neil, the servers Jackson and Autumn, everyone. Because of them, the wedding planning literally so smooth and easy that we almost wondered if we were missing something, but the day was perfect because of them.
I would highly recommend this venue to anyone who is looking to get married here. Even still, they can host other events such as graduations or vow renewals, so still consider them for other events!

Delicious and diverse Mother’s Day Brunch. Great value!

Easter brunch here was lovely. Delicious food and friendly service.

If I could give them 10 stars I would! We had a corporate type event planned at another location that fell through almost at the last moment. Union Station saved the day! They were extremely reasonable in price and the venue is really beautiful. Parking was easy, food was great and the staff (especially Neil) were/are wonderful. Plus it's in a great location next to the beautiful bike path and vibrant downtown Northampton.

Neil and his team are AMAZING. So easy to work with and communicate with; amazing menu offerings; and able to accommodate both traditional *and* non-traditional events with grace, kindness, and good humor. Would have an event here again in a heartbeat.