Usually good but today I encountered extremely slow and unfriendly service. How long does it take to make a sandwich? They didn't even try to apologize for the long wait which was on them and just handed me the order without a word. Not the service I usually see at Starbucks.
Atmosphere: 3
Food: 3
Service: 3
Victor London Santos de Freitas
They forget to read the instructions of the orders.
Light Ice means for them FULLY ICED… can be better.
Atmosphere: 5
Food: 5
Service: 3
Jeff Anderson
It's
Atmosphere: 3
Food: 3
Service: 3
Uccello Shop
The shop is listed as open at 12:00 pm. At 11:00 am they closed it and whoever was inside was on the phone, ignoring all the cars and people who were coming.
Himanshu Roongta
This place has gone down downhill. Been coming here for at least 11 yearsz Lately the drinks are not made correctly. Everyday is a roulette game. The doors not unlocked . I come I by 5:45 am and the barista person once said sorry I forgot. But this occurred 3 other times after that . Were they really sorry ? Movie order not ready and then they were like oh we are making it. Again not at peak hours. Someone higher up needs to lol into. I am seriously considering Dunkin now after more than a decade
— Edit- based on response below which is more corporate-y and has no action other than asking me to report it again … sigh. Starbucks no longer cares about customer
Karena Crawford
I had never been to this location before. The staff was super nice and friendly. The atmosphere was relaxing.
Parking: The seats seem to fill up quickly. It's due to people needing an outlet to plug their laptops in to charge.
Atmosphere: 4
Food: 4
Service: 4
Dean Salanga
I've been going to this Starbucks for years now. All I can say is that it was a great atmosphere to chill out during the weekend or week. Folks are friendly, and services were awesome.
Atmosphere: 5
Food: 5
Service: 5
Maria Papathanasiou
If I could give 0 stars I would! Ordered two Grande hot chocolates ham croissant a warmed glazed donut and a water. Hot chocolates not hot cold actually, warmed glazed not warmed, croissant soggy and one of the grandes is a tall and never received my water. Very upset won’t be coming to this Starbucks ever again :(
Food: 1
Service: 1
Andrew Sweeney
Completely understaffed, no Manager helping, they left their staff of 3 on a holiday weekend to flounder, over 20 minutes to get your order
Atmosphere: 1
Food: 4
Service: 1
Jacob Westminster
A solid Starbucks. They do sometimes mess up the drink orders though.
I love this location it’s my every day coffee I don’t know why close now it’s the nearest one to me house
Shannon McIsaac
The drive thru line is always very long & has a really long wait :(
Atmosphere: 3
Food: 5
Service: 2
Alissa Aveno
As a customer in the drive-thru line, I couldn't help but witness an unsettling incident involving a team member named Harry and another employee, Alec. While waiting for my order, I observed Alec approaching Harry, who was juggling various tasks like managing the drive-thru orders and food preparation.Alec questioned Harry about whether he had instructed Tania to complete a brief spring training , emphasizing that it only takes 5 minutes. Harry seemed uncertain and mentioned not remembering if he had assigned the task to Tania. This response seemed to trigger a confrontational reaction from Alec, who pressed Harry on how he could forget specific instructions and insisted that he had explicitly told Harry to instruct Tania on the designated day.The atmosphere became tense, and as a customer, it was disheartening to witness such unprofessional behavior in what should have been a seamless drive-thru experience. I hope the management addresses these issues to maintain a positive environment for both customers and staff.
Atmosphere: 1
Food: 5
Service: 1
Annamay Charest
Best coffee in
Atmosphere: 5
Food: 5
Service: 5
Ravindra Kadam
Not sure if staff at this location is trained well, I ordered Mocha Frappuccino here and they made it with chocolate chips or orie flavored which made it extremely sweet. I called the store and the person offered to re serve provided I visit again, I went 30 mins later showing the drink and told them to make it as per menu without adding any chocolate chips. Also suggested to use 3 pumps ingredients instead of 4 to reduce sweetener. However to my surprise when she served again there was no difference in taste on top of that this time the whip cream was topped with chocolate sprinkles ?though was not requested. There was absolutely no difference in what they served earlier and reserved. Also I couldn't feel the ice in it which could have made it more stronger than regular. Need to really match the original taste of the drink.This has happened again 2nd time , earlier through drive through last year but that time they could fix it.Not sure why don't they just make regular Mocha Frappuccino ?, like I have at other stores , or are they using different beans , flavors ?.I appreciate their attempt to reserve as the person over phone said the staff is getting trained but it made no difference for me as I had to through all 4 drinks and waste of my time.
Usually good but today I encountered extremely slow and unfriendly service. How long does it take to make a sandwich? They didn't even try to apologize for the long wait which was on them and just handed me the order without a word. Not the service I usually see at Starbucks.
Atmosphere: 3
Food: 3
Service: 3
They forget to read the instructions of the orders.
Light Ice means for them FULLY ICED… can be better.
Atmosphere: 5
Food: 5
Service: 3
It's
Atmosphere: 3
Food: 3
Service: 3
The shop is listed as open at 12:00 pm.
At 11:00 am they closed it and whoever was inside was on the phone, ignoring all the cars and people who were coming.
This place has gone down downhill. Been coming here for at least 11 yearsz
Lately the drinks are not made correctly. Everyday is a roulette game.
The doors not unlocked . I come I by 5:45 am and the barista person once said sorry I forgot. But this occurred 3 other times after that . Were they really sorry ?
Movie order not ready and then they were like oh we are making it. Again not at peak hours.
Someone higher up needs to lol into. I am seriously considering Dunkin now after more than a decade
—
Edit- based on response below which is more corporate-y and has no action other than asking me to report it again … sigh. Starbucks no longer cares about customer
I had never been to this location before. The staff was super nice and friendly. The atmosphere was relaxing.
Parking: The seats seem to fill up quickly. It's due to people needing an outlet to plug their laptops in to charge.
Atmosphere: 4
Food: 4
Service: 4
I've been going to this Starbucks for years now. All I can say is that it was a great atmosphere to chill out during the weekend or week. Folks are friendly, and services were awesome.
Atmosphere: 5
Food: 5
Service: 5
If I could give 0 stars I would! Ordered two Grande hot chocolates ham croissant a warmed glazed donut and a water. Hot chocolates not hot cold actually, warmed glazed not warmed, croissant soggy and one of the grandes is a tall and never received my water. Very upset won’t be coming to this Starbucks ever again :(
Food: 1
Service: 1
Completely understaffed, no Manager helping, they left their staff of 3 on a holiday weekend to flounder, over 20 minutes to get your order
Atmosphere: 1
Food: 4
Service: 1
A solid Starbucks. They do sometimes mess up the drink orders though.
Atmosphere: 5
Food: 4
Service: 4
Restaurantji Recommends
I love this location it’s my every day coffee I don’t know why close now it’s the nearest one to me house
The drive thru line is always very long & has a really long wait :(
Atmosphere: 3
Food: 5
Service: 2
As a customer in the drive-thru line, I couldn't help but witness an unsettling incident involving a team member named Harry and another employee, Alec. While waiting for my order, I observed Alec approaching Harry, who was juggling various tasks like managing the drive-thru orders and food preparation.Alec questioned Harry about whether he had instructed Tania to complete a brief spring training , emphasizing that it only takes 5 minutes. Harry seemed uncertain and mentioned not remembering if he had assigned the task to Tania. This response seemed to trigger a confrontational reaction from Alec, who pressed Harry on how he could forget specific instructions and insisted that he had explicitly told Harry to instruct Tania on the designated day.The atmosphere became tense, and as a customer, it was disheartening to witness such unprofessional behavior in what should have been a seamless drive-thru experience. I hope the management addresses these issues to maintain a positive environment for both customers and staff.
Atmosphere: 1
Food: 5
Service: 1
Best coffee in
Atmosphere: 5
Food: 5
Service: 5
Not sure if staff at this location is trained well, I ordered Mocha Frappuccino here and they made it with chocolate chips or orie flavored which made it extremely sweet. I called the store and the person offered to re serve provided I visit again, I went 30 mins later showing the drink and told them to make it as per menu without adding any chocolate chips. Also suggested to use 3 pumps ingredients instead of 4 to reduce sweetener. However to my surprise when she served again there was no difference in taste on top of that this time the whip cream was topped with chocolate sprinkles ?though was not requested. There was absolutely no difference in what they served earlier and reserved. Also I couldn't feel the ice in it which could have made it more stronger than regular. Need to really match the original taste of the drink.This has happened again 2nd time , earlier through drive through last year but that time they could fix it.Not sure why don't they just make regular Mocha Frappuccino ?, like I have at other stores , or are they using different beans , flavors ?.I appreciate their attempt to reserve as the person over phone said the staff is getting trained but it made no difference for me as I had to through all 4 drinks and waste of my time.
Service: 2
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